Digital Marketing: Marketing Rose Bowl-style

When the Hawkeyes played in the Rose Bowl in 1986, the first “laptop” computers weighed 12 pounds, the QVC network was new and the World Wide Web was still three years away.

Fast-forward to the wired age of 2015 and it’s a whole new world. With our noses glued to our ever-present screens and our attention splintered in a thousand different directions, collective events such as the Rose Bowl become a huge opportunity for connecting with customers on a personal level.

So businesses of all kinds are jumping on the Rose Bowl bandwagon with tools and tactics that weren’t even on the radar back then. For example, the University of Iowa’s athletic department proudly announced that it doubled its loyalty program’s membership for the mobile app, Hawkeye Rewards, after this year’s perfect regular season.

Travel agencies had their social media posts and ads prepped and ready to launch within minutes of the announcement.

Even businesses with only a glancing relationship with football were congratulating the team on their Facebook pages, creating Rose Bowl-themed specials, and tweeting their prognostications for the big game.

Marketing Micro Events

Most events won’t generate the kind of hype that a trip to the Rose Bowl does, but smaller, local events can be a good opportunity to promote your business and create community. A pizza joint near a high school can geo-target on hungry smartphone toting fans looking for a bite to eat after the game or event with coupons and deals.

Employers with positions to fill easily can target job fairs, industry events and even competitors. Businesses that hold seminars or trade shows can promote their events on LinkedIn and Facebook or through targeted behavioral ads.

Many of these tools allow granular targeting to the level of employer and even job title.

Events also can be a great source of content for future marketing campaigns. Businesses can create videos, slide shares or webinars and use those assets to acquire even more prospects and leads.

Targeting is Not a Penalty

Unlike the big game, targeting is practically a necessity in digital advertising because it helps you hit the audience most interested in your messages. Bonus: Nobody gets hurt and there’s no penalty.

Most people now expect businesses to anticipate, or at least recognize, their preferences and interests. For Iowa fans looking for tickets to the Rose Bowl, the more information they could find, the better.

Marketing analytics can identify which consumers followed the team page, visited related websites, purchased team apparel or mentioned their favorite teams on social media. The same methods are applied to identify customers with an interest in specific topics, products and services so you can provide relevant information and content to the right people.

Here’s one cautionary note: Don’t get cute. Consumers react badly to clickbait headlines such as “Rose Bowl Canceled” only to be taken to a page selling them something totally irrelevant. Not only will you not make the sale, you’ll likely lose whatever cyber trust you ever had with your audience to begin with.

In the meantime, enjoy the big game and good luck finding that coveted Rose Bowl apparel this year. Happy New Year and Go Hawks!

 

H/T: The Gazette

Goodbye Keyword Optimization — Welcome To The Age of Topical Optimization

Every business should have but one goal: to be an authority in its industry.

You might think the number one goal should be gaining new customers or making more sales. Obviously, that’s what any business wants. But businesses pursuing sales are often left in the dust by the businesses who are actively seeking to be industry authorities. That’s because sales and customers are like love — they are usually found when you’re not looking!

Many businesses succeed for a time by competing on price, but sooner or later, people realize they get what they pay for. Once that happens, they are gone, and the businesses pursues the next sucker.

The cost of keeping a customer is far, far, far (far, far) less than going out and getting a new one. That means getting people in with the lowest prices is going to kill your profits if you can’t keep them. And you’re only going to keep them by demonstrating, day in and day out, that you are the authority in what you do.

And all that starts with content.

When it comes to businesses, web searchers today are often looking primarily at two things: 1) customer reviews, and 2) authoritative content supplied by the business. The former is a reflection of the service you provide. The latter is a reflection of how well you “know your stuff.”

As we know, today’s search engine ranking algorithms have a heavy focus on content. We’ve always sought to optimize content with keywords, but now, keywords matter a whole lot less than actual topical authority.

But just how do you build that authority into your site?

If you said, “Content,” you’re half-right. Yes, content matters, but not just any content. Gone are the days of sites producing truckloads of “thin” content of little value. And gone are the days of optimizing any given page for keywords and hoping it will rank. Instead, search engines are looking for authoritative content that is more topically optimized than keyword-optimized.

Keyword Research Isn’t Dead

Keyword research is not dead

Many are proclaiming that keyword research is dead, and you might assume I’ve drawn the same conclusion. I haven’t. In fact, I think keyword research is more important now than ever, if we are going to write topically optimized content.

But the focus of our efforts isn’t on finding keywords just so they can be sprinkled into the site’s content. Instead, we focus on organizing the keywords into meaningful topical groups and considering searcher intent. From that, we are able to create meaningful, authoritative content.

My company, Pole Position Marketing, performs keyword research in two phases: 1) core term research, and 2) phrase research. If you get Phase 1 wrong, you’re going to have problems with Phase 2.

Essentially, core term research entails finding as many relevant keyword topics as possible. For example, if you sell salon products, your keyword topics might be shampoo, conditioner, hair color, hair dye, acrylic nails and so on. Each of those is a separate core term.

Once we have found all our topics, we can research each independently for a more lengthy list of phrases. For example, you might find “childrens shampoo,” “full body conditioner,” “permanent hair color,” “natural hair dye” and “acrylic nail kits.” That’s just a single example for each core term. Your keyword research is likely to produce a list of anywhere from 50 to thousands of phrases for each core term.

Obviously, not all the phrases you find will be relevant for your business, and those that are can’t all be included in a single piece of content. Any attempt to optimize a single piece of content for every relevant phrase is more likely going to end up diluting your content, rather than creating a single-focused authoritative piece.

Searcher Intent Determines The Content Focus

Searcher intent

One of the things you’re likely to find when sorting through all those keywords is that different keywords have different intents. Some searchers are looking for information, some are seeking out specific products and some are just beginning to see what’s out there and make comparisons. And surprisingly, some keywords are for a different product altogether.

For example, a keyword research for “acrylic nails” reveals a lot of different intents. Most searchers using that core term are looking for acrylic nails. No surprise there. But some are looking for designs, glitter, supplies, tips, kits, powder, polish, brushes, art and primer. The first thing to note here is that we’re likely not going to produce a page focused on all of these keywords. It’s just too broad.

So that means we have to divide these up. But we’re in luck, because searchers looking for “acrylic nail designs” have about 15 different ways for searching for that. Which means writing authoritative content on that topic shouldn’t be that difficult.

The same holds true for most of the other phrases mentioned above. Each produces a small list of keywords all narrowly focused on a subset of acrylic nail searches. Each one is worthy of a page of expert-knowledge content for either a page on your site or a blog post.

Topical Optimization Versus Keyword Optimization

Topical Optimization example

So far, we’ve talked pretty much about standard keyword optimization strategies. Maybe in the past, you felt that you could only optimize one keyword per page, or maybe you were already grouping keywords together like this. So where does the whole topical optimization come in?

Let’s go back to our salon store. We listed a number of different product lines offered on the site. Most businesses want immediate optimization for each category page on the site that represents those products. For our acrylic nail section, that would leave us with a handful of keywords for content focused on our most-searched group of phrases.

And that’s where most optimizers move on. They go from the Acrylic Nail category page to the Shampoo category page to the Conditioner category page and so on. The more product lines offered on a site, the more important it is to move on so that each product line gets authority content optimized for search.

But maybe moving on isn’t such a good idea. Maybe before we move on to the shampoos, we spend some more time on our acrylic nails. Take the time to optimize a page covering each of the keyword groups within the topic. For acrylic nails, this might mean optimizing more than 30 pages and blog posts. That builds up total topical dominance for a single topic.

Yeah, that means it may be a while before you get to the other products, but that’s okay. Better to have a single topic optimized to the hilt than to have 30 topics barely optimized. Why? Because by optimizing out the entire topic, you’re giving the search engines exactly what they want. Not only will you rank for hundreds of keyword phrases, you’ll also dominate for that topic. With one topic fully optimized, you’re ready to move on to the next.

Topical optimization doesn’t mean you have to have a single page or post that covers everything that needs to be said on the topic. Not only does that limit the number of entry points, it also doesn’t necessarily help searchers to land on the page that best represents their intent.

Instead of optimizing your site for keywords and hoping to rank here and there, focus on building the site out to dominate a topic with multiple pages and blog posts.

Each page or post will target a tightly correlated group of keywords, but all built around a slightly broader topic. That gives you a chance to dominate a topic through multiple related pages, each focused on a specific visitor intent. That’s tough to beat.

Topical Optimization

                                                                                                          H/T: Search Engine Land

Google Launches Smart Goals For Advertisers That Don’t Have Conversion Tracking

If you’re not already using AdWords conversion tracking or importing goals from Google Analytics into your AdWords account, the new Smart Goals might be the next best thing.

Smart Goals are powered by Google Analytics and designed to help businesses that don’t currently have a way to measure conversions and optimize their campaigns. There are thousands of advertisers in this position.

The key distinction is that Smart Goals don’t measure actions taken on an advertiser’s website, like conversion tracking and Analytics goals do. Instead, Smart Goals use the anonymized conversion data of other websites using Google Analytics to identify visits that are “most likely” to convert based on Google’s model. From the announcement:

To generate Smart Goals, we apply machine learning across thousands of websites that use Google Analytics and have opted in to share anonymized conversion data. From this information, we can distill dozens of key factors that correlate with likelihood to convert: things like session duration, pages per session, location, device and browser. We can then apply these key factors to any website. The easiest way to think about Smart Goals is that they reflect your website visits that our model indicates are most likely to lead to conversions.

To set up Smart Goals, you’ll need to link your Analytics and AdWords accounts. In Analytics, select Smart Goals under Goals in the Admin tab.

A nice feature is that Smart Goals don’t get activated automatically. You can see how well the Smart Goals model is working for your site before activating it by looking at a new “Smart Goals” page under Conversions in Analytics. Here you’ll be able to analyze the behavior of Smart Goals visits and compare it to those visits not deemed likely to convert. In the (somewhat extreme) example from Google below, the Smart Goals visits didn’t bounce, visited significantly more pages and stayed on-site longer than visits the model did not deem likely to convert.

smart goals adwords

If you’re satisfied with the results, you can then import Smart Goals into AdWords.

With Smart Goals imported, advertisers can set a target cost per acquisition (CPA) with the Smart Goal being the acquisition: “In this way, you’re able to optimize your AdWords spend based on the likelihood of conversion as determined by our model.”

Google says Smart Goals will be rolling out over the next few weeks. Also note that to be eligible, the Google Analytics view has to receive at least 1,000 clicks from AdWords over a 30-day period “to ensure the validity of your data.”

 

H/T: Search Engine Land.

Here Are 12 Doggone Interesting Digital Marketing Stats From the Past Week

Thanks to the holidays, there are more digital marketing stats to delve into than usual. We’ve selected 12 of the most interesting numbers from the past seven days.

1. The Exchange Lab studied digital advertising performances on Cyber Monday and found that the average conversion-to-sale rate was 0.12 percent. That’s a 184 percent increase over the previous day. Last year’s Cyber Monday conversion rate was 0.22 percent, representing a Sunday-to-Monday lift of 49 percent. More than anything, the raw conversion rates—well below even 1 percent—show how hard it is to create an online advertisement that actually gets viewers to click the buy button.

2. Yet Adobe found U.S. Cyber Monday orders totaled nearly $3.1 billion, a one-day Internet record and a 16 percent increase over the same day in 2014. The previous record was set last week on Black Friday, when $2.7 billion worth of goods was purchased.

3. Amazon scooped up 36 percent of all online sales on Cyber Monday, according to Slice Intelligence, an e-commerce data player.

4. Amazon challenger Jet.com, which launched in July, reportedly brought in $2.7 million in sales on Monday.

5. With so much noise on the Web, it’s getting more and more difficult to build social-media audiences, but at least one marketer has had a strong month when it comes to Facebook. From Nov. 9 through Dec. 1, toy brand Little Tikes grew its Facebook audience by more than 166,000 fans, according to Engagement Labs (not to be confused with the previously mentioned The Exchange Lab).

6. Pixability looked at the top 100 retailers, per the National Retailer Federation, to forecast YouTube ad spending among big merchants during the holidays. The Boston-based tech company prognosticates that YouTube’s skippable promos, called TrueView, will bring in $41 million this quarter for the Alphabet-owned video giant thanks to gift marketing.

7. Let’s move away from the holidays and into some stuff that’s not so cheery. Ad blocking is costing the digital publishing industry $781 million a year—yet it makes up only a small chunk of the $8.2 billion lost to other problems like bot traffic and content piracy, according to a report from the Interactive Advertising Bureau.

8. VTech’s current public-relations disaster is one of the scariest holiday marketing tales of all time. The toy seller is reeling after learning that hackers gained access to data for about 6.4 million profiles belonging to children.

9. Hey, maybe Google+ ain’t dead after all. On Nov. 26, GlobalWebIndex said one in every four Internet users utilize Google’s social platform at least once a month.

10. And, maybe Facebook ain’t dead yet with the kids. Forrester Research found that while only 65 percent of 12- to 17-year-olds think the social platform is “cool,” it surprisingly reels more of them in than Snapchat, Instagram or Twitter. Sixty-one percent of tweens and teens said Facebook is the social net they get on most often, per Forrester. Additionally, 47 percent are visiting Facebook more this year than they did in 2014.

11. Few people have been as ubiquitous in the media as Donald Trump has been in recent months, and the front–runner for the Republican presidential nomination yesterday chatted with Periscope users for about 10 minutes. In terms of viewers for his virtual Q&A, Trump’s high-water mark for the livestream was nearly 7,500.

12. Last but not least, on Tuesday, Facebook CEO Mark Zuckerberg and his wife Priscilla Chan revealed that they plan to give away 99 percent of their Facebook shares over the course of their lifetimes. Zuckerberg’s estimated net worth is about $46.8 billion. The development came in conjunction with the announcement of the birth of their daughter, Max.

H/T: Adweek.