In the competitive world of E-commerce business, organizations are always trying to find tricks and strategies to increase online visibility and stand out from the crowd. Implementing effective E-Commerce strategies is becoming an essential factor for local businesses, and this trend will likely continue with the increasing number of online consumers. So the question becomes: How can local businesses utilize E-Commerce strategies to drive traffic and ultimately increase business?” This post will explore some of those E-commerce tactics that will benefit local businesses.
Major focus on website
Many brick & mortar businesses often times struggle when it comes to investing in a professional website with E-commerce capabilities. However, local businesses must realize that they will likely experience far more visits to their website than the actual storefront. It’s also important to point out that most in-store consumers will actually visit a business’s website prior to entering the store. According to a survey in 2016 conducted by Google, it was found that “58 percent of consumers visited a retailer’s website or mobile application before making an in-store purchase.” Moreover, the importance of E-commerce websites for local businesses is huge, and the investment is most likely worth it in the long run.
Don’t ignore 3rd party listings
Having an E-commerce storefront is a great starting point to drive business. However, 3rd party sites such as Amazon, Ebay, Google Shopping, and many others present a massive opportunity for local businesses to further increase online visibility of products. Although 3rd party organizations obviously take a share of your profit margins, the likelihood of selling a larger quantity of products greatly increases. According to the same 2016 Google survey mentioned previously, “37 percent of consumers visited a non-retailer website before an in-store purchase.” Therefore, the importance of having local business listings on 3rd party E-commerce sites should not be overlooked, as the potential for growth is huge.
Don’t hide important information
It’s clear that consumers typically spend time online before the point of purchase, so providing clear information is essential. A study from the Market Track found that “80 percent of consumers compared prices and product reviews online before buying offline.” However, some local businesses are worried that posting prices and reviews online could have a negative effect on sales and traffic. Not posting prices or reviews is seen as a red flag for many online consumers, therefore many shoppers may put your business out of consideration if important information is missing.
Personalization still key
Regardless of other E-commerce factors, personalization is crucial when it comes to driving traffic and increasing long term sales. In today’s digital world, online visitors enjoy personable experiences catered to their interests and needs. Specific examples of personalized marketing strategies can include remarketing ads, email newsletters, and social media interaction. In the end, personalization marketing helps build strong, lasting customer relationships that will in return generate the possibility of brand loyalty.
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