Tag Archive for: brand audit

Tips for Performing a Successful Brand Audit to Improve Your Marketing

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Conducting a brand audit can help you understand where you stand within your market and in the minds of your consumers. More specifically, you can: 

  • Identify your strengths, weaknesses, opportunities and threats
  • Discover positive and negative perceptions of your brand 
  • Align offerings with consumer expectations 
  • Determine where you stand among competitors 
  • Adjust your overall brand strategy 

Follow these necessary steps to perform a successful brand audit, check in on your brand’s health and ultimately improve your marketing strategy.

1. Create a Brand Audit Template 

It’s beneficial to set up an analysis template to guide your brand audit process. Prior to getting started, you should build a framework around how you will actually conduct it. If you’re doing this internally, you’ll want a guide to follow so that the collected data can be put into action. It’s easy to get caught up in the numbers, so you want to identify the data that actually means something to your business. 

You can define your framework with a checklist of what should be examined and the methods you’ll use to do it. It’s also helpful to organize the list by internal and external brand elements. 

2. Examine Your Website’s Analytics 

Just because a website is visually appealing doesn’t necessarily mean it’s high-performing. If your website isn’t converting, it’s crucial that you understand why. Analytics you should be looking at include: 

  • Traffic 
  • Page views 
  • Bounce rate 
  • Conversion rate 

There are plenty of tools that can provide website analytics but we recommend Google Analytics, as it provides rich performance data, both historic and in real-time. 

3. Analyze Your Sales Stats 

This is one of the best ways to get insight regarding both customer and industry trends. An in-depth sales analysis can show customer buying patterns, which you can then use to redirect your focus. Some things to look for are irregular dips in sales, change in buyer location and competitors offerings. 

4. Take a Look at Your Social Media Metrics 

Social media contains mass amounts of information on your consumers that you can’t get anywhere else. It’s important to analyze your demographic data to have an understanding of who your social media audience actually is. Because it’s common that our target customers may not be the ones interacting with us on social media. Analyzing social data will help you identify who engages with your channels the most, allowing you to reevaluate your communication strategy accordingly to get the most out of your efforts. 

5. Observe Competitors 

To get a full understanding of your own brand health, you also have to determine how your competitors are performing. Some things to check include: 

  • The type of content they’re writing
  • Any brand partnerships 
  • If they’re getting frequent recognition 

Most of this work will be manual, but there are tools that can help give a deeper look into specific elements of a brand. Some competitive analysis tools can provide SEO-driven data, help you monitor your niche, give info on organic traffic and keywords, as well tell you how you rank among competitors. 

6. Ask Your Customers 

If you want to get insight on what your customers think about your brand, just ask them. You can do this through surveys, polls or by just asking for feedback directly. It’s important to look into the minds of your consumers to find out what motivates them, what their pain points are and what influences their decisions to ensure your brand can best meet their needs. 

When it comes to customer loyalty and brand advocacy, you want to measure your NPS (Net Promoter Score). This is found by asking customers how likely they are to recommend your product or service to friends and family via an opinion score. The NPS opinion scoring system is on a scale of 0-10 with 0 being “very unlikely” and 10 being “extremely likely.” 

Final Thoughts

After you’ve completed your brand audit, it’s important to determine what data you want to use and how. Set some goals into places before acting on your findings. What do you want to see come out on these changes? Whether it be an increase in conversions, a more cohesive look or a new customer base, it’s essential to have a clear goal in mind. Lastly, create an action plan to carry everything out.

More from Onimod Global 

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here. 

The 5 Most Important Things About Your Brand

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First Impressions

No one gets a second first impression. This is true in all kinds of different relationships, but especially in business. With only a few seconds to connect with users, companies need to deliver a clear and concise message to consumers.

Start by asking what a potential customer might think the very first time that they interact with your brand. In every aspect of your company from a Facebook post to the website home page, you need to ensure that you are communicating your brand effectively.

SEO

Search Engine Optimization is a very serious topic when it comes to how customers are reaching you. Not only does enhanced SEO help drive traffic and awareness, but it can also heavily impact the user’s overall experience with your brand.

For instance, if a potential client goes to your website but can’t figure out how to navigate through the pages, then you have a problem. This kind of issue can prevent them from learning more about your company or even reaching out through phone or email.

Social Media

10 years ago it is unlikely that anyone could have predicted that there would be a need for such a thing as a “social media manager”. Times have certainly changed. In today’s digitally driven environment, social media plays a very important role in brand recognition.

According to Statista, 70% of the population in the U.S. has at least one active social media account. That means that if your brand is not utilizing Facebook, Twitter, LinkedIn, and other major platforms, then it is severely limiting itself.

Content

Content is the incredible piece of the puzzle that brings everything else together. It shows what you have to offer and how you can help your customers across all kinds of digital mediums.

The best way to utilize your brand’s content is to link it all together. Drive every click, tweet, and post back to your website. This allows users browsing Facebook to easily pop over to your website and take a look at your amazing products and services.

Data Measurement and Analysis

No matter how well your business is doing, it is near impossible to realize just how well things are going without some type of measurement. Simple tools like Google Analytics can go a long way in helping your brand succeed.

By taking a look behind the scenes, you can start to get some real answers. Have a sudden uptick in conversions? Try taking a look at how much content you generated, or how well your company ranks on the first few pages of Google search results. Once you can solve the mystery as to why good or bad things are happening, you can take action to make better choices for your brand.

Run a Free Scan of Your Business Today

Get started on improving your company with a brand audit from Onimod Global. See just how well your business ranks on search engines, important local directories, and the top review sites. To see your brand’s overall visibility on the internet CLICK HERE.