Why Digital Marketing is Crucial for Small Businesses
Effective Digital Marketing is paramount in helping small businesses learn the online habits of customers – which in turn they can better target their ideal customers. Here, we have listed the benefits of digital marketing strategies for small businesses to help them market their products or services with the right digital media planning.
When small businesses get started, their main focus is how to attract customers to shop at their store and how to get them to utilize your services. Most small businesses may rely on traditional forms of advertising, such as print ads and mailers. Small business owners have a tendency to believe, if they offer a good product or service, it’s only a matter of time until new customers find their way to them.
While this strategy may bring in some business, there is an easier route to take. Small businesses should consider the marketplace of prospects that are available online. Small businesses, no matter how new to market, should never overlook the opportunity that digital channels can bring. This is a way to generate leads and convert interest into customers. Here’s a look at the benefits of digital marketing and the ways online platforms can be used to help grow your business.
Online Marketing & Its Benefits
With endless opportunities, digital marketing can seem intimidating if you’ve never used it for a business before. There are many different social media platforms and marketing terms that may make it seem like a bigger project than it is. It’s easy for small businesses to believe they don’t have the time or money to compete online. As a result, many take things slowly and stick with one or two forms of traditional advertising, assuming that their business will evolve as time passes.
The marketplace is competitive and while word of mouth and customer recommendations can help drive traffic, customers will struggle to find your business unless you show up in the places they spend time. Delaying building a presence online is not an effective approach. The best way to ensure success is to promote your business is to use target marketing to attract customers that are interested in your specific service and/or product.
You can find an excess of potential customers online. It’s a larger group than you’ll ever be able to attract only locally. Using digital marketing techniques, you can reach a global audience in a way that’s cost-effective, scalable and measurable. Some of the benefits of using Digital Marketing tactics include:
- Target the right audience at the right time – personalization is simpler with digital marketing.
- Get to know your audience and drive engagement to create brand loyalty. Get some inspiration by creating a customer loyalty strategy.
- Track and monitor responses to your marketing efforts easily and instantly (i.e.) any social media platform which are typically free of cost.
- The ability to reach out to anyone and anywhere as there are no geographical boundaries with digital.
Get to Know Your Target Audience
One of the great things about digital marketing is that it allows you to engage with new customers. You can get to know them and their pain points, and in turn, provide them with a solution. Social media and blog posts are a great way to start a conversation. It’s important to make note of any comments or responses to your posts, it’s another great way to strengthen your strategy. Using digital marketing helps you stop wondering who your customers are so you can personalize communications and refine targeting.
By doing this, you will build a relationship with your customers. You become more than a business, you become a reliable partner. Remember, people are also more likely to buy from businesses that they have already bought from and had a good experience with. When someone is interested in your business, whether it’s in your niche or they are curious about your brand, the first thing they will do is research online and see what they can find out about you.
With today’s digital age, customers expect to find a business website or social media page easily. They also might be looking for reviews so they can learn what other people are saying about your company and whether it is a good place to do business. For local businesses, 87% of consumers read online reviews – a growth of 6% from 2019 to 2020.
So if a potential new customer can’t find you online, they may conclude that your business doesn’t appear to be legitimate. There is a very good chance that a lot of these prospects may decide not to take your business seriously and they will quickly take their business elsewhere.
Do More While Spending Less
Small businesses and start-ups are always trying to achieve as much as possible through their marketing on a budget. Advertising online can stretch your budget further and will allow you to refine your target audience. Social media is particularly good for this as it enables you to set a daily budget for a discrete audience that has an interest in your brand or ethos. Most importantly, it allows your business to exclude the people that would never buy from you – saving you time and money!
The key with advertising on social media is to select the platform that will work best for you and your brand. Don’t pick TikTok just because it’s trending or advertise on LinkedIn when you’re not trying to generate B2B interest. Research social channels, see which social media platform matches what you’re looking for and run some simple tests to see what messaging and content works.
Ultimately, you are the one steering your business to success. Where do you want to go and what does success look like for you? Are you looking to develop a website that can generate leads? Or maybe you want to set up a Facebook campaign to see the results. The first step to achieving these goals is to develop an understanding of digital marketing and how it can have a positive impact on your business.
Onimod Global is your Chicago-based, in-house marketing team, your partner experts for specific marketing verticals or some nice balance in between. We excel in customer service and will teach you the most relevant and up-to-date digital marketing skills. From social media to SEO and paid search, you will have the tools to ensure your business succeeds online.
Have questions about creating your online presence and need help strategizing? Contact us here today.