Today’s consumers no longer use Amazon just to purchase products. 90% of consumers use Amazon to price check a product, 72% of consumers visit Amazon for product ideas, and 56% of consumers visit Amazon before any other site to start their product search. In 25 years, Amazon has grown exponentially. It sees over 2,000 new sellers every day. If that’s not enough, here are some other remarkable statistics:
- Amazon sells over 12 million products, not including books, wine, media, and services.
- Amazon has over 130 million active users, with 90 million U.S. based Prime members.
- Amazon Prime members spend almost $1.5k every year.
- 7% of Prime members purchase something every day.
Amazon can be very intimidating, but it’s no secret there’s immense revenue opportunity there. To be successful, sellers must create a marketing strategy that attracts users to their product pages, then converting them into customers.
If you’re struggling with, or new to Amazon here are 4 tips to better market and sell your products.
1. Drive Ratings and Reviews
Amazon was one of the first companies to put a review system on their site back in 1995. Rating and review sections are now a part of almost all e-commerce sites, and many business/service sites, and are an important factor for online consumers. Good reviews can fuel sales for a few days, but a bad review can impact sales for months. When it comes to selling products on Amazon, reviews are vital. Getting reviews can be tricky, especially authentic and positive ones. On average 90% of negative reviews are unsolicited, while 90% of positive reviews are. You have to find ways to invite people to participate in the discussion, without influencing exactly what they say. There are plenty of “black hat” strategies to acquire a massive amount of reviews and fast, but that can get you into trouble in the long run. There are plenty of other strategies that work and are within internet law guidelines, such as:
- Send follow up emails. After a customer receives a product, send a follow up email to inquire if they would be willing to review the product on the Amazon listing page.
- Include a note in the package you send your products in. Today, a handwritten note can mean a lot. Including one in your package that thanks the customer for their business and asks for a review is an effective way to get positive responses.
- Remind people on social media. Remind your followers to review your products on Amazon. You only want to do this every so often because you don’t want to be overbearing or annoying. You don’t need to offer any incentives, just explain why reviews matter and why you’re asking for their help.
2. Optimize for Search
To ensure your products are seen by people, your listings need to be optimized for search. When your listings are optimized, your products show up higher in search results. Your goal is to show up as close to the top as possible when your target customer is searching for keywords that relate to your products. Here are some tips to help you optimize your products for search and increase your discoverability.
- Create product titles that read naturally and reflect a handful of relevant keywords.
- Use special characters (like | or — or ,) to make your title more readable.
- Place the most relevant, searched-for terms first, in an order that makes sense.
- Take a look at what works for competitors.
3. Utilize Videos
Videos engage users and can help increase rankings more than any other type of content. Creating videos that promote or educate users about you or your products can help boost Amazon sales. While you can’t post your videos directly to Amazon, you can share them across your social channels and on your site and then link viewers to the product listing.
4. Be a Reliable Resource
With hundreds of thousands of competitors on Amazon, you need to find ways to differentiate yourself from them. For this to be accomplished you have to leverage your brand as a reliable resource. There are a variety of ways to do this, but here are 4 steps to get started:
- Determine the value you can offer to others and start sharing it. Users are always searching for answers. If you have those answers, or any beneficial information, find ways to put that into forms of content that educates people and aligns with the passions or hobbies that they care about. Once you’ve found ways to create that content, set up a blog or news page on your website to share it. If you’re struggling with coming up with topics, start with answering frequently asked questions about your products, services, or industry.
- Send traffic to your original content. Now that you have this valuable content, you have to work to send traffic to read it. You can do this by running paid ads on social platforms and search engines, targeting keyword opportunities to get the content to rank organically, and just sharing it on social directly.
- Capture email addresses and nurture leads. Every user that makes it as far as to read your content is a sales opportunity. Put the tools and automation in place to capture email addresses, and build content-focused email drips that continue educating leads and nurturing them down your funnel.
- Always include compelling CTA’s in all content. Make sure all of your content and ads have strong and clear call-to-actions. You never want users to be confused about what you ultimately want them to do. Include buttons, use bright and bold colors, and send those people directly to your product listing and brand page on Amazon.
Amazon can seem like a beast, but with so much revenue potential, it’s not a platform you want to ignore. With the right strategy and supporting tactics, it doesn’t take much to be successful and start capturing consumers. If you find yourself struggling with marketing on Amazon, or any digital platform, you may want to consider outsourcing for your digital marketing needs. At Onimod Global we are experts in everything from SEM, social media marketing, Google shopping advertising, and more.