Consistently posting on a business Twitter account may start to feel like a meaningless and repetitive task, yet it’s important to build a brand and keep audiences engaged. According to Marketing Land, there are “currently over 300 million monthly active users on Twitter, with 50% of these users being more likely to be consumers of the brands they follow.” Therefore, your company’s Twitter activity must be a priority and listed below are a few ways to maximize your impact on the social media giant.
1. Interact with your Audience:
It’s very easy to ignore or forget about replies and direct messages from followers. Keeping track and replying in a timely manner will make your audience feel important and connected to your brand. It’s also a facet that will set you apart from other company Twitter accounts. Look at Jimmy John’s for instance, they take pride in interacting with their customers and have gained a large following on Twitter as a result (476K followers). Ultimately, if you go the “extra mile” when it comes to interacting with followers you will get noticed.
— Jimmy John's (@jimmyjohns) July 19, 2017
2. Follow Trends and Hashtags:
This concept may seem like a simple task, yet many business accounts either ignore or forget to utilize hashtags and trends that Twitter has to offer. The major benefit of paying attention to trends is more visibility. We’re not suggesting to overuse hashtags, but implementing at least 2-3 per tweet will have a positive effect on your impressions, interactions, and overall visibility. #MondayMotivation or #FridayFeeling for example are two frequently trending hashtags that can easily be inserted in tweets to catch more eyeballs.
3. “Follow and Retweet for a Chance to Win”:
This is one of the most common Twitter strategies in the game, but don’t underestimate it’s effectiveness. If you’re a frequent Twitter user you probably encounter these tweets all the time. It’s simple, fun, and an effective way to build relationships with current and future consumers while growing followers at the same time. Although many users may unfollow your account if they don’t win anything, your tweet will still produce a ton of impressions and enhance brand awareness.
4. Allocate Time into Profile:
As simple as this idea sounds, many companies don’t put in enough time and effort to their Twitter profiles. Depending on the industry, tweeting at least 3-5 times per week will show consistency. Inactivity for long periods of time can be a turnoff for potential consumers. Even paying attention to simple aspects like your profile images, bio, and likes can have a major impact on your brand’s image. Setting up a schedule each week for when, what, and how much to tweet is one easy way to maintain a consistent Twitter presence.
5. Don’t Solely Focus on Products/Services:
It’s obvious that Twitter and social media in general is a large marketplace for product/service promotion, but followers don’t like being bombarded with product information. This could potentially make your account look like a scammer and you will lose followers as a result. One idea for producing content is to pay close attention to how competitors use their Twitter and make note of which types of posts draw the most engagement. Another idea is to interact about what’s happening within your community. Essentially, the overall concept with tweeting content is to be as relevant as possible to your audience’s interests.
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