The new year has officially arrived, and we bid farewell to 2018. As 2019 arrives, we have noticed a dramatic shift in the industry regarding social media, SEO, and a variety of other spaces within the digital marketing landscape. So many digital marketing trends have revolutionized the industry which will carry over to 2019. Which methods and platforms are most popular among marketers that will transition us into 2019? Take a look at some of the most notable digital marketing trends in 2018:
- Artificial Intelligence At the top of several lists is artificial intelligence and all of the doors it has opened for digital marketing. AI helps in a variety of ways: analyzing consumer behavior and search patterns, utilizing data from social media platforms and blog posts to help with customer’s discovery process, and much more! A great example of AI is chatbots frequently used in customer service. Gartner shares that 25% of customers will use this chatbot technology by 2020, which is a huge jump from the less than 2% in 2017.
- Personalize Your Marketing Contents, emails, products, and more! Personalizing was an extremely popular trend in 2018 and will continue to make your company stand out in 2019. With the mounds of data we have going into the new year, the process of personalization with your marketing will be easier than ever. Data such as purchase history, links clicked, and consumer behavior all aid custom content. In fact, 96% of marketers believe that personalization advances customer relationships.
- Video Marketing
Single Grain shares some significant numbers that display the importance of incorporating video marketing into your 2019 marketing strategy:– 70% of consumers say that they have shared a brand’s video
– 72% of businesses say video has improved their conversation rate
– 52% of consumers say that watching product videos makes them more confident in online purchase decisions
This goes far beyond YouTube. Your business can create this type of content on Facebook Live, share on Twitter, Instagram, or even LinkedIn. Live video specifically is gaining lots of popularity and will definitely put you one step ahead of competition in 2o19.
- Social Messaging Apps
This shows exactly how important it is to make your business available across social platforms. Similar to chatbots, your customer service team being available on these popular social messaging platforms will help increase customer loyalty by adding value to their experience with your business. Being easily accessible will only increase your success in 2019.
As termed by Google, micro-moments are a brand new consumer behavior. On average, people spend 3 hours and 35 minutes a day on their smartphones. This means that is more important than ever to have a clear and concise message to your consumer at the right time in the right place. More so, this must happen in a matter of seconds, or your potential consumer will lose interest. People prepare for every instance big or small; no one has time for surprises anymore. A great example of this is a restaurant having their menu, vegan options, wait-time, and other common queries all available when requested on a search engine.
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We’d like to thank you for being a part of 2018 journey and look forward to assisting you in 2019 with your digital marketing needs. We would love to work with you and help you optimize your digital marketing strategy.
To contact our experts or request a quote, please click here. We can’t wait to hear from you, Happy New Year!