5 Key Elements for Local Digital Marketing Success

Small businesses can face many growth challenges, such as limited resources, budget constraints, competition, staffing challenges, etc. It can be tough to figure out ways to set yourself apart from other businesses and achieving overall success. Executing a full range of local digital marketing techniques can be a game changer for many companies. Local digital marketing helps connect businesses where customers reside and interact. The opportunity to compete and provide outstanding customer service, are reachable through digital marketing strategies. 

We’re going to discuss the 5 key campaign elements that can deliver an effective local marketing strategy for businesses of all sizes. 

1. Manage All Online Listings 

Clean data and accurate listings are essential for overall digital marketing success. Every mention of your business on the internet is a ‘citation.’ You want to make sure all of this information is accurate. Otherwise you run the risk of not being able to be found easily. Even minor discrepancies you might not think of can have an impact on your results. You can prevent discrepancies by claiming every local listing and providing accurate information to search engines and online directories. Specifically Google, Facebook, Yelp, Apple Maps and Bing. 

You should include as much information in your listings as possible, such as product descriptions, services, hours of operation, deals, promotions, accepted payment types, photos, etc. Accurate and consistent data helps drive search engine rankings, making it that much easier for prospects to find your business. 

2. Local SEO 

Local SEO is fairly similar to listing management. Complete, accurate and consistent updates to listings are critical for high search engine rankings. Algorithms continue to drive more relevant results based on user location. Meaning it’s even more crucial to optimize local landing pages with location information. 

You can locally optimize your landing pages by:

  • Localizing title tags to include city and state names.
  • Optimize meta descriptions to include product categories. 
  • Implement localized schema markup for your business name, number and address.
  • Localize URL structures to include street names and product categories. 
  • Include hours, directions and local descriptions in on-page business content. 

3. Reputation Management

It stays true that people trust people. Ratings and reviews have a significant impact on potential buyers. On average, consumers read up to 10 reviews before fully trusting a business. The most effective way to increase your reviews is by simply asking your customers to write them. You can make this easy for them by including a button that offers one-click access to writing a review. It’s common to offer incentives or contests for those that leave reviews, but you have to be careful when doing so. Google and Yelp prohibit businesses from offering money, products or services for writing reviews. It’s important that the reviews are authentic, as consumers can be skeptical. Meaning when a negative review comes through, it should be managed but not deleted. Best practice includes replying to their comment and apologizing that they did not have a positive experience and ask them to contact you privately to resolve any further issues. This way other people see that you’re not ignoring them, but you don’t want to continue the conversation in public. 

4. Paid Search and Social 

In any digital marketing strategy, incorporating paid efforts is essential. This becomes even more important when it comes to local campaigns. Customize your messages based on the location of your ads to become personally relevant to those that will see them. Local search and social can be used to capitalize on regions where business is strongest or become a lever that can supplement marketing in underperforming regions to increase awareness and improve sales. For more tips on successfully taking your paid digital marketing strategy local, click here

5. Specialized Landing Pages

Along with customizing ads for certain locations, the landing pages they’re attached to should also be customized and optimized for mobile. Most often, consumers are on the go and looking for local solutions. Local landing pages should be simple yet comprehensive, including your business name, address, phone number, hours, products, services, etc. Effective landing pages have a responsive design with title tags and descriptive schema to send information to search engines. For further tips on creating a high converting landing page, click here. 

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The Right Content For Each Marketing Funnel Stage

If you want your company’s sales process to run as efficiently as possible, one of the most crucial keys to success is getting your marketing funnel – the process of converting a potential customer into a paying customer – right.

There is a lot of debate surrounding the marketing funnel — from who owns it, be it marketing or sales, to whether or not it’s still relevant to today’s consumer buying process. The answer is that the marketing funnel is exactly how you will develop any and all paid campaigns and organic traffic strategies. In fact, 87% of shoppers now begin their search on digital channels. Having the right content in the right funnel is key to gaining their attention.

What is the marketing funnel?

The idea is that, like a funnel, marketers start with a broad audience to capture as many potential leads as possible, and then slowly nurture these prospective customers through the purchasing decision. Then finally, the funnel narrows down these candidates in each stage of the funnel until they ideally follow through with a purchase.

Marketing Funnel - 3 stages

This graphic from Single Grain is an excellent representation of how a prospective customer is led down the funnel of different types of content being nurtured every step of the way until a sale is secured.

Where should you start?

Your business is going to interact with users at each and every stage of the funnel. As these leads continue to interact, you need relevant content at each level to persuade them to take that next step.

Top of the funnel should include content that will be relevant to a larger audience to make sure you are casting a wide enough net. This will allow your business to attract as many potential leads as possible.

Content to include in this phase would be: blog posts, social media updates, videos, infographics, and podcasts.

Middle of funnel content

Once you’ve attracted potential customers to your brand, you need to keep them engaged. Now is the time to keep in touch and follow up on the relationship.

Here are a few types of contents that will help keep your users engaged in order to build trust in your brand:

  • Ebooks and whitepapers
  • Reports
  • Case studies
  • Webinars
  • Quizzes and assessments
  • Email courses

You are missing out on a ton of potential in this section of the funnel if you don’t foster the relationships with these warm leads.

Bottom of funnel content

You’re so close to converting these customers! This is the funnel where you get people to really commit to your brand and make some sales. In this stage, trust is the key to success. So in this level you want to include as much personal testimony of anyone who has interacted with your brand that can provide some positive insight. Some examples of this type of content would be:

  • Testimonials
  • Demos
  • Customer stories
  • Promotions and discounts
  • Competitive comparisons

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Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

 

Tips to Keep Your Marketing Emails from Getting Flagged as Spam

When you put a lot of effort into creating your email marketing strategy, it can be frustrating looking at the stats and seeing that a large amount of your messages end up in spam. A report from Return Path revealed that spam filters are more rigorous than ever, with one in five emails failing to reach the inbox. This can be very concerning, especially when email marketing is a large part of your overall strategy. But there are a number of things you can do to help prevent your emails from getting marked as spam by filters and consumers. 

Build Your Own Email List and Regularly Clean it Up 

If you’re buying email lists and sending content to people who never signed up to receive them, your chances of ending up in the spam folder skyrocket. The average office worker receives 121 emails daily, meaning it’s unlikely they’ll waste time opening unwanted messages. It may take more time, but organically building up your email list will be much more effective in the long run. 

Once you have a good size list built up, it’s important to manage it. Some recipients will naturally unsubscribe from your emails, but others will just start ignoring them. This will lower your engagement rate and make you seen as less favorable by the ISPs. This ultimately means your emails will more likely go to the spam folder. You can combat against this by regularly looking at your stats and removing unengaged users, bounced emails and role email addresses. 

Make it Clear Who the Email is From and What it’s About 

Most companies have multiple email addresses within their domain, depending on the size. You don’t want to change the sender field too often. Try to stick with the one that works best with promotional messages and avoid odd names, such as donotreply@yourdomain.com or 123456@yourdomain.com. Build trust with your recipients, meaning you don’t want to confuse them with using a variety of sender addresses or unprofessional ones. Try to either stick with a person’s name or your company name. 

Once you’ve made it clear who the email is from, make it clear what it’s about. This means avoiding spammy subject lines. Don’t want to try to trick recipients into opening your email by starting your subject line with “FWD:” or “RE:” implying there was previous communication. You also shouldn’t use click bait, such as telling them they’ve won a prize if they haven’t. Try to find something catchy and compelling that peaks curiosity, yet still gives enough information that recipients aren’t confused about what the email is. 

Use a Reputable Program 

A sign spam filters keep a lookout for is an IP address associated with the sending email address and see if there are any spam complaints associated with it. If there are, then even legitimate email addresses can get flagged due to association. To ensure this doesn’t happen to your emails, always use a reputable provider. All the top providers take steps to prevent spammers from using their platforms. They also have built in features to help avoid other common spam triggers, such as not including a physical address or using a sending email address that looks suspicious. There are thousands of marketing automation and email marketing companies out there, so just do research before deciding on one. 

Follow the Laws Governing Email Marketing

It’s always beneficial to be aware of the laws that govern digital marketing communications. Specifically, the CAN-SPAM Act, which outlines the practices you must use when sending commercial emails. There are some harsh penalties for sending spam emails, so you should be aware of what are considered spam emails. The CAN-SPAM Act defines spam as any message that are sent:

  • To a recipient without permission. 
  • Without including a mailing address. 
  • With a deceptive subject line. 
  • Without including a way for the recipient to opt-out. 

Most modern email marketing programs ensure you comply with the mailing address and opt-out by default, but you should be careful about subject lines and sending emails to those who didn’t sign up for them. 

Send Valuable Content 

At the core of any successful marketing campaign, is value. You shouldn’t be sending emails just to send them or to try to hit a quota. This causes engagement to suffer. When you send emails that don’t resonate with recipients, it’s unlikely it will get opened and more likely it will land in spam. One study found that the top reason why emails get reported as spam is because the brand sent irrelevant or too many emails. 

Before you start drafting an email, ask yourself these questions: 

  1. Is this new or urgent information? 
  2. When was the last time I sent an email about this? Was it recently?
  3. Do all my subscribers need to know this information or only a segment?
  4. If I received this email would I find it valuable? 

Takeaways 

Email marketing is an essential part of an effective strategy, but if your messages are getting flagged as spam, they’re just going to waste. The key is to identify why your emails are getting flagged and how to avoid this going forward. Keep in mind that the higher your email engagement is, the more likely your next email will end up where intended and not in a spam folder. 

More from Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Google Brings Lead Forms To YouTube

Google has been testing lead form ad extensions in Search campaigns since last fall.   The new feature works very similarly to lead generation ads on other platforms, where users submit their contact information in a form – to show interest in a product or service.

This extension will be available in Display campaigns later this year, Google noted in its announcement Wednesday, August 5th.

Google has expanded the field options available for collection since it initially started testing lead forms. Previously, you could collect information such as name, email, phone number and postal code. Now advertisers have the option to collect city, state, country as well as business contact information, including company name, job title, work email, work phone.

Next, you will see the options to have questions to your form based on pre-set questions set by vertical.       

One example of a question you can add could be under Real estate. An advertiser could opt to add “What price range are you looking for” to the lead form.

Some important key insights to keep in mind about lead form ad extensions from Search Engine Land:

  • Engagement with lead forms won’t be attributed to actions users subsequently take on your site.
  • They are not available to advertisers in sensitive verticals or sub-verticals.
  • Segment the performance report by “click” and “conversion type” to see lead form click and submission/conversion data.
  • Engagement with lead forms won’t show up in Analytics because users never arrive on your site.

  

Contact Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

YouTube Marketing: How to Kickstart Your Strategy

With over 2 billion worldwide active users, YouTube is the top choice for video marketing. But, with being the clear-cut winner comes a lot of competition. There are now more than 50 million content creators pumping out videos daily. With over 500 hours of content uploaded every minute, you are now tasked with figuring out how to make your content stand out among the crowd. 

Whether you’re just starting out on YouTube or trying to improve your strategy, here are few tips to kickstart your marketing strategy. 

Find what content performs best among your audience. 

You can’t be successful on YouTube if your plan is to upload a video and just sit and wait for viewers to find it themselves. With loads of other options, your content and channel has to stand out. 

The best way to do this is by creating fresh, original and entertaining content. Start by researching what works and what doesn’t. By knowing the trends and what’s popular among your audience, you can improve your content. The more effort you put into researching your audience and what they enjoy, the more insights you’ll have to use to assist you in creating your own content.

Pick catchy thumbnails and titles. 

It’s no secret that to get more clicks on your video, it’s necessary to spark your viewers curiosity right off the bat. This requires something that can quickly grab people’s attention, while communicating what the video is about. Your thumbnail and title ultimately play the largest role in this. Your chosen title and thumbnail work together to build a viewer’s anticipation by giving a glimpse of the video, so making them eye-catching is essential. 

Here are some tips on creating a thumbnail that stands out: 

  • Use an image of the most exciting part of your video. 
  • Set the size to 1280 x 720 px (16:9)
  • Create a title that gives the thumbnail context. 
  • Include an attractive background.

Here are some additional tips on creating a clickable title: 

  • Include popular keywords. 
  • Consider using a question your viewers may be asking or searching. 
  • Make it concise and on-topic – aka don’t use click-bait or misleading titles.  

Optimize your content with YouTube SEO.

One of the most essential aspects of marketing on YouTube that many aren’t aware of is SEO. Oftentimes people only think of using SEO when it comes to Google or other search engines. With such a large number of daily users, combined with billions of content being uploaded everyday, YouTube is almost another Google, but for strictly videos. SEO is essential to prevent your videos from just getting lost in the massive sea of content. 

So, how do you go about optimizing your videos? With the use of tags, keywords, running A/B tests, staying on top of your statistics and researching competitors’ statistics. This can be a lot, especially when you’re just getting started, but there are a number of tools that can help, such as: 

Not only can this help your content rank higher on YouTube, but on Google as well. Google has started favoring video content when it comes to search results. Meaning if you’re video is ranking well on YouTube, Google will want to make it easier to find and share.

Create a schedule and stick to it. 

To be successful and drive engagement on YouTube you need to have a strong presence. This requires regular uploads, meaning at least once a week. This is because the number of videos being uploaded on YouTube continues to increase. To prevent yourself from getting lost among the crowd, you have to keep up. 

Consistently uploading may be more work, but it’s extremely beneficial. It brings more engagement, more subscribers and more feedback, allowing you to improve and enhance your content delivery quickly. 

We recommend creating a monthly calendar with your video topics, titles, tags, keywords and any other details you find helpful. If you have time, you could even create multiple videos in one sitting, so you don’t have to rush to create them each week. 

More from Onimod Global 

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Choosing The Right Social Media Platform For Advertising

Social media advertising is a powerful tool that can really take your online presence to the next level. Now is the time, as so many companies have taken to digital to promote and sell their brand. However, it is not necessary to advertise on every single social media platform. In fact, advertising on certain platforms may drive your profit margin in the opposite direction. So how do you go about choosing which social media advertising platform is the right choice for you? Learn from the experts at Onimod Global to discover the first steps your company should take.

Identify Your Audience

The first mistake lots of companies make is looking at the amount of advertisers on each platform and choosing in this way. For example, 3 million people are advertising on Facebook, so you automatically choose this platform doing no further research. While the amount of people is very telling as to what can be successful, it is better to identify your audience and which platforms they are the most active on.

Write down the following questions:

  • Who is your typical customer?
  • How old are they?
  • Are they male or female?
  • What is their income and education level?
  • What are they interested in outside of your product and service?

Use the answers to these questions in order to build out your audience profile.

Define Your Goals

This is an important step, because each campaign can be better optimized on certain platforms than others depending on how you want customers to convert. There are also several different types of campaigns on these platforms. For example, say your headhunting company wants IT students to fill out a form on your website applying for interviews. Your goal and your audience must match up with the specific social platform. If you aren’t sure where to start with setting an action goal for your target audience, try starting with a brand awareness campaign. Brand recognition always proves to be an important topic for online shoppers.

Find The Audience

Now that you have your audience and goals defined, it’s time to see which social media platform your potential customers are the most active on. To do this, you’re going to determine which platform your audience uses by looking at the demographics of the users on each platform. For example, the younger age demographic is on both Facebook and Instagram, but they are more active on Instagram. Besides demographics and engagement, you’ll also want to look at how individuals use the platform.

Contact Onimod Global

Onimod Global can help take your social media advertising to the next level. Digital Marketing across multiple social platforms allows us to create visibility for your company in the places your customers are searching, interacting and engaging on social media properties.

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Tips for Hosting a Successful Virtual Event

In the midst of the pandemic, it seems unlikely large events or gatherings will be happening anytime soon. Many organizations and businesses are either forced to cancel their events altogether, or take it virtual. Social media platforms and online applications have a medium to host events ranging from conferences, interactive, entertainment, online gigs, talks, and a lot more. A year or two back we were still talking about the future and potential of events taking place online, but it seems the current state of the world sped up that process. 

Hosting virtual events can seem straightforward, but making them engaging, entertaining and overall successful isn’t so simple. To create an impactful and successful online event takes a few key strategies and tactics, we’re going to discuss six. 

1. Timing is Important 

This goes further than just the length of the event, but also the date and time of day of the event. Before settling on a date, make sure it isn’t competing with any major holiday or other event. If it’s an international event, you should also consider time zones.

You should also think carefully about the time of day you choose to start your event. It’s common for people to choose lunch time, thinking they’ll catch people on break or in between tasks. While in the office this is usually the case, times are different. With people working from home they may need to tend to their kids during lunch or taking a break from their work space themselves. Because of the flexibility, many people will tune into webinars and workshops while doing menial work tasks that don’t take much focus. 

Lastly, think about the actual length of your event. It really depends on context and audience. But as a general rule of thumb, an hour is a good time to aim for. You risk losing peoples’ attention going any longer and risk trying to cram too much information into anything less.

2. Choose the Right Platform 

When it comes to software to use to host your event, you’re not scarce for choices. You should think about your event type, as well as your audience demographic. Not every platform is apt for everyone. What Millennials prefer, Gen X may not. Gen X likes platforms that are quick and easy to access, while mature audiences usually prefer something with a login process and more security. Consider how easy it is for viewers to engage, comment or ask questions on the platform you use as well. 

It’s also important to think about where your audience will be viewing from. Not all platforms play well on mobile, but some are more suitable for informal gatherings rather than corporate events. So, depending on your type of event, you may want to look into social media platforms, like Instagram or Tik Tok. 

3. Promotion is Key 

To reach a real audience and let them know your event is happening, putting a real budget behind promotion is essential. There’s no way for people to know until you use online platforms to talk about what you’re organizing. There are many other companies organizing similar events. Use advertising to tell people what makes you stand out from the competition. Here are some tips to get started: 

  • Promote the top talent you have speaking/performing at your event. 
  • Utilize keywords to optimize SEO. 
  • Market through influencers, popular social channels and the event page itself. 
  • Create eye-catching designs and creatives. 
  • Put out a mailer blast. 

Leading up to the event, don’t forget to remind people it’s happening. Given the popularity of online events right now, it’s easy for people to forget they’ve signed up for it. Send out email reminders the day before and of the event that includes location, time and login information, as well as posting on your social channels as well. 

4. Provide Incentives 

A great way to stand out among the mass of virtual events taking place right now is by providing some sort of incentive for attendees. Consider having a draw or the best answers/questions win some sort of merchandise, anyway to increase value to customers. 

5. Engage with Attendees

Presenting interesting content is only half of virtual events. To be successful attendees need to feel involved and be engaged, otherwise they’ll forget it even happened. Involve viewers in the form of polls, games, surveys, Q&A’s, etc. Let them ask live questions during the webinar and let them be seen by others. You can also create a chat for attendees to interact with each other. Some events even go as far as splitting viewers off into their own groups to be able to see and talk with one another. It’s really all about creating an effective and intimate virtual connection.

6. Be Prepared for Technical Issues 

Technical problems are the bane of every virtual event, and just working with technology in general. They’re only more likely to occur at the current time with unprecedented demands on the broadband network. Glitches can always happen, so just be prepared. Have another team member on standby in case the speaker’s Wifi or computer falters and they’re no longer able to present. 

Also, you can’t assume attendees are experienced in using video conferencing technology. So, if there’s a “mute all” option, you should make sure that’s activated as people join. This can help avoid confusion, distraction or people talking over the presenter. Also be sure to have your computer on “Do Not Disturb” mode if you’re doing a screen share, to ensure no private notifications pop up during the event. 

Final Thoughts 

Virtual events actually have many benefits. They give more people the chance to attend, as there’s no traveling fees, easier to organize and are great for repurposed content. With the way the world and digital landscape is moving, they’re only going to get more popular. Now is the best time to start to learn how to navigate different platforms and get comfortable! 

More from Onimod Global 

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

5 Strategies To Use Customer Testimonials To Gain Leads

We all look for and act on social proof, otherwise known as reviews or recommendations from any community. These recommendations can come in many forms. Word-of-mouth, third-party reviews, as well as what I’m focusing on in this article – testimonials. Customer testimonials influence us all of the time, even subconsciously, on how we behave and also our purchasing decisions.

It doesn’t really matter anymore who the review or recommendation is coming from. What matters is that we see evidence from our peers about services or products that either worked or didn’t. What matters is that we’re seeing evidence from our peers – in this context, other consumers – that the decision we’re about to make to purchase is the right one.

Design Great Testimonials

A great testimonial should include specific product or service details, but what does it all entail? Vague statements such as “great product” or “loved it” don’t usually persuade a customer.  Instead, your testimonials should describe what is so great about your product or service and how it benefited your customers. Include elements such as a name, date, and photographs of the customer or brand that you worked with. This information all serves to help legitimize the testimonial.

Improving Customer Experience

This goal is relatively straightforward. If you improve customer experience, you’ll satisfy more people and generate more testimonials. Consistent engagement is very important because only 28% of positive customer experiences end with leaving a review. If you’re putting effort in to enhance the customer experience, make sure you are also including feedback collection features. It is important to give your consumers the opportunity to provide a customer testimonial.

Understand Customer Journeys

Customer service teams often focus on negative feedback, but we want to remind you that there is a lot to learn from positive reviews as well. They tell you what your company is doing right and what you shouldn’t change. Understanding your customer journeys will help you replicate customer success and generate future testimonials.

Use Visual Content

What’s even better than a text box talking about your amazing products or services? Video content.

For a few of your most enthusiastic and dedicated customers, invest in video production of their testimonials to bring their stories to life. The video will tell your story across different media — on your website, YouTube, and social media — in a unique and engaging way.

Feature Content Anywhere Possible

If you have any compelling case studies, make sure to feature them anywhere you can on your site. Other creative ways to feature them are putting a link to the case studies on your blog, in your email signature, and in all of your social media profiles. The more places potential customers can see the results of your work across different media, the better.

More From Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Audience Context: Why It Matters

Your content is most likely catered to audience personas, as it should be. All marketers rely on an outlined demographic of the audience you have targeted as potential customers. However, there is no way for a persona to account for your audience context – what is a real person experiencing at the exact moment they see your content?

In a perfect world, 100% of your content would be catered specifically to every potential customer. Thankfully, there are tools we can use to get a better idea of the customer’s headspace to match up with the audience context.

Keyword Planners

Often times keyword planners are used as a crutch to plug in a few key topics and phrases, and overload on content to increase your organic traffic. We advise to rather think of keyword planners as tools to help understand the specific language your readers are using. Focus on the phrases that pose as questions, and answer those questions in your content to give immediate value to your readers.

Google Trends

Once you have your group of keywords and key phrases, enter them into Google Trends to see what else you can learn about people using those search terms. This step will help you to match up your content to fit your audience context. Look into geographic locations, and the time of day, month, or year people access information and searches increase.

Popular Content

Try googling the question you are trying to answer in your content, and see what else is currently out there. Use this to see if you can do a better job explaining the question at hand or fill in missing gaps of information.

 

Now step one is complete. You know what challenges your potential customers are facing. Now for step 2, which is understanding how your customers feel about their challenges and utilize effective emotional writing to strike a chord with this audience.

Show Audience Context, Don’t Tell

The most simple mistake to make when writing emotional content to engage your audience is telling them that you’re doing it. Don’t tell the reader how they feel. Instead, imagine how they would prefer to feel and give them that. Audience context is all about resonating with the reader without exposing your intention.

Resonate, Don’t Exploit

When it comes to audience context, you should evoke, not exploit, emotion in people. It’s quite simple to exploit intense emotions of fear, anger, agitation in our audiences in order to sell. We advise against this strategy and encourage you to instead show the reader you understand their emotions and maybe even share them.

More From Onimod Global

Onimod Global releases the latest digital marketing news and essential marketing tips every Tuesday and Thursday! To catch up on the top digital marketing news and trends, click here. To find out more about who we are and what we do, click here.

Tips to Grow your Small Business Through Social Media

The value of social media for businesses continues to grow, especially in light of COVID-19 pandemic. Social media allows for businesses to maintain connections with existing customers and extend their reach to new audiences. With over 2 billion worldwide users, everyone knows social media has now become a crucial part of an overall business strategy. But as a small business, joining social media effectively can be easier said than done. Let’s take a look at 5 ways you can start using social media to grow your small business. 

1. If you can’t create, curate. 

Posting consistent content is one of the most important factors that goes into increasing engagement. If you can’t create new content on your own, curate other’s content. Tools such as Pocket, Flipboard and Feedly allow you to curate useful, relevant content from other sources and share due credits. We recommend posting a minimum of twice per week and a maximum of 5, depending on your content type and industry. 

2. Use video to keep your audience engaged and growing. 

Nowadays, visual content is key. Algorithms have changed and evolved to actually preferring video content over all other forms. Going even further, 72% of consumers prefer videos over manuals to decide on a buy. There are numerous types of video content you can create to keep your audience engaged and growing. Consider sharing behind-the-scenes looks at your business, product launches, how-to’s, service examples, etc. 

3. Involve your followers. 

Finding ways to directly involve your followers in your content is another way to maximize engagement. Consider making quizzes, polls, giveaways and contests.  Many brands will create giveaways and contests and require those that enter to like, comment or share their posts with their friends. This is a simple and effective way to drastically increase your awareness among your followers and a larger audience. 

4. Utilize hashtags. 

Hashtags are one of the best ways to improve your searchability,  gain more awareness and expand the reach of your content. This goes beyond just creating your own hashtags. Find trending hashtags that are pertinent for your business: 

  • For your subject matter: #HowTo’s, #Hacks, #DIYS 
  • For your industry: #Food, #Fashion, #Auto 
  • For your audience: #StartUp, #WannaBeChef, #FitnessFreaks 

Research what’s trending among your audience and find a relevant way to involve yourself into the conversation. 

5. Reach out to influencers. 

Influencer marketing is a great way for new and small businesses to gain traction amongst a large audience. Influencers are now seen as more trusted, relatable and popular than celebrities. Consumers turn to them more for advice on what products to buy, services to use, brands to trust, etc. There are a number of tools that can help you research who the best influencers are in your industry and make it easier for you to reach out and connect with them. 

Final Thoughts

To be successful on social media it’s ultimately about giving value to your audience, whether that be through educating or entertaining. Users are constantly being bombarded with massive amounts of content and ads everyday. Meaning you have to find ways to bring value to them and differentiate yourself from the competition. Strategies will differ based on your industry and audience, but these 5 tactics are a great way for anyone to get started. If you need further assistance in social media marketing, or any other area of digital marketing, contact us today

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