Tips on How to Be Productive While Working from Home

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As a result of the Coronavirus outbreak, many companies are transitioning to working remote. While working from home is a dream for many, there are many challenges that can come with it. We don’t know how long this situation will last, so it’s important to learn how to be as productive as possible while working from home. 

If you’re new to the WFH life, here are some tips on how to do it successfully. 

Create a schedule. 

Working from home presents a different set of challenges than working in an office. It’s much easier to get distracted and feel restless with having nowhere to go. Establishing a routine that replicates a normal work day, and sticking to it, can be very beneficial. Set goals for the day. What tasks do you need to complete? What needs to get started? It’s also helpful to set aside specific hours for answering emails, making calls, taking lunch, coffee breaks etc. When you have a full to-do list and stay productive, it will make the day go by much faster. The next thing you know it’s 5pm and the work day is over. 

Have a designated workspace. 

If you don’t have a home office already, try as much as possible to create a separated and designated workspace. When it comes to working at home, you want to create a boundary between work and leisure. You don’t want to turn your bed or couch into the office. It could be as simple as moving a nightstand and upright chair to the corner of a room. This can also help to create boundaries with others in your home. Whether it be roommates, partners, or children, having a designated workspace signals to others you’re ‘at work.’ This all helps you to stay concentrated and productive. 

Communicate, communicate, communicate. 

Whether temporary or permanent, the keys to successfully working from home is clear communication with your boss and colleagues, and being aware of what’s expected from you. When you’re used to being in close proximity with your manager, communication is effortless. If you’re new to working remotely, this is now very different. Your boss might not be used to managing people virtually, so you need to find ways to break down that new communication barrier. Suggest starting the day with a phone call just so everyone is on the same page and knows what their expectations are. This doesn’t just have to be with your supervisor, either. If you’re working closely with another colleague on something make sure you both consistently communicate with one another. Whether this be done via email, phone call, or video chat, it’s important to stay in contact. 

Beware of feeling isolated. 

Loneliness can be a huge and serious issue, especially when you’re so used to talking face-to-face with a number of people a day. With the current situation, we don’t know how long companies will have to stay remote, which presents many additional problems. Usually remote workers still have the opportunity to go to public places or attend social events. Restaurants, cafes, bars etc. are open, which allows those remote workers to still have face-to-face interactions. With the COVID-19 outbreak, these opportunities aren’t there. Prolonged isolation could potentially start to impact morale and productivity. Those remote worker experts suggest trying to sustain a semblance of normalcy in unconventional ways. Consider having a virtual happy hour or dinner party. It can help everyone feel that they’re in this together and lift spirits during this difficult time. 

Take breaks. 

When you live where you work, it’s important to get out of your workspace at times during the day. You might feel pressured to overextend yourself to prove to your team you’re actually working, it’s critical to carve out break time. You’re going to get quickly burnt out if all you do is pace back and forth from the kitchen to the living room. 

Final Thoughts 

Initially, working from home can be challenging, but during this time, it’s in everyone’s best interest. Until the outbreak is under control, the benefits of working from home, outweigh the inconveniences. Remember to cut yourself some slack during this time. It’s inevitable to get distracted and off-task every once in a while. There is a lot going on and new information to take in everyday. While it is difficult, try to stay positive. We’re all in this together. 

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Brand Communication Tips in Times of Crisis

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Every company is dealing with the impact of the COVID-19 outbreak, and with the status of countries ever-changing, finding the right response is difficult. This is not a “marketing opportunity” for brands to capitalize on. It’s a serious situation affecting the well-being of people across the globe. However, communication is essential during difficult times. It’s important to provide clear, beneficial information to your audiences, while also working to navigate the rising disruption caused by the outbreak. 

Here are some tips on deciding what’s appropriate and how to clearly communicate your brand in times of crisis. 

Be honest, thoughtful, and open. 

Now is not the time to be silent. You should start by immediately communicating how you’re handling the situation. Even if you don’t have all the answers, rapid and regular communication can help alleviate some concern and confusion. When it comes to public health and safety, customers like to know that’s a priority to you. 

It’s also important to be thoughtful of your tone of voice. Brands need to adjust their tone to fit the situation and context. Now may not be the best time to use humor or sarcasm. Empathy, understanding, and being supportive goes a long way. The best way to decide the appropriate tone is by listening to what your audience is saying and how they’re saying it, and reflecting that in your own message. 

Utilize accurate and reliable information. 

There is always tremendous amounts of inaccurate and misinformation that circulate around the internet. People always want accurate information, but during times of crisis it’s even more critical. For brands, it’s important to only share information that you know is reliable and factual. 

If you do have information that might help people navigate uncertainty, or help keep people calm, you should share it. If you have information that affects your company, employees, customers, etc. you may want to share that as well. When fact-checking yourself, it’s best to turn to the CDC and the World Health Organization, who provide the most accurate and timeliest information.

Use a variety of communication vehicles. 

Some brands have a tendency to over-rely on email when sharing information with customers. While email is an inexpensive and effective form of communication, it shouldn’t be the only vehicle used. Consumers’ inboxes can get bombarded with spam and marketing messages. To ensure you reach your entire audience with important information, utilize a variety of media channels. Post updates across all social media platforms, your website, and even through paid mediums. 

Anticipate change and act accordingly. 

With the situation ever-changing, it’s important to stay updated and informed. It’s also important to anticipate change in your customers and respond appropriately. As people are shifting to working from home, self-isolating, among other behavioral shifts, elements of all businesses will be impacted. Whether that be needing to change policies or cancel events, brands should make responsible and timely decisions. 

Final Thoughts 

During this time, consideration is most important. Everyone needs to keep in mind the ways in which people are being impacted by the coronavirus outbreak. All people are affected by this and there are varying levels of anxiety and concerns in different areas. Provide help in any way possible, whether that be sharing positive stories, helpful initiatives, or educational information. As a brand it’s important to create a communication strategy during a crisis that informs, supports, and provides reassurance to your audiences. 

More from Onimod Global 

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Marketing and Coronavirus: 5 Tips for Travel and Hospitality Brands

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Coronavirus is something that can no longer be ignored by marketers, as much as they might want to. Industries around the globe are starting to feel the effects, but none are getting hit as hard as one in particular: the travel and hospitality industry. 

With coronavirus recently reaching a pandemic status, travel and hospitality brands have no ability to control or avoid the situation. But they do have the ability to control how they respond, which can strongly impact their losses and how well they recover after the crisis is over. 

Here are 5 marketing tips for travel and hospitality brands during the coronavirus. 

Moderately Adjust Ad Budgets 

The crisis is forcing companies to reevaluate many aspects of their financial plans, especially those operating in B2C spaces. After all, does it make sense to buy traffic if consumers aren’t going to travel? Actually, Craig Paddock, director of search and travel at MMGY Global, a travel and hospitality marketing firm, says data indicates that consumers are still buying travel. He says their clients are only moderately reducing paid search budgets, with the exception of international paid search efforts for United States-based clients. With the recent European travel ban, it only makes sense to pause international ad campaigns all together. In terms of national travel Paddock says, “If you were to read the front page of the newspaper today you would think absolutely nobody is booking hotel rooms. We are not seeing that yet.” 

It’s also important to continue to keep brand safety in mind. While marketers don’t need to pause ads completely, they should monitor ad placement. You don’t want to be spending money on ads placed on sites dealing with the outbreak. 

Implement “Staycation” Promotions 

One audience that could continue to be business opportunities for hotel marketers are those within driving distance. Flying may no longer be appealing to those looking to take a vacation, but a trip in driving range may be. Consider creating appealing offers targeting those searching for travel opportunities locally. Paddock at MMGY Global says they have been creating “staycation” landing pages for clients that didn’t already have them.  

That being said, you don’t want to go overboard with promotional marketing. Brands must be careful that they don’t push their fantastic deals too aggressively to consumers who are not interested in traveling at the current time. 

Be Proactive and Communicate Clearly About Efforts 

As we said, it has become impossible to travel without being aware of the coronavirus. Companies should communicate proactively about the situation and precautions they’re taking to protect customers and employees. Brands obviously cannot market peoples’ concerns away, but they can market on a foundation that they’re taking meaningful action. Examples include: 

  • Creating and publishing policies related to coronavirus. 
  • Implementing new cleaning and hygienic protocol. 
  • Supplying customers with supplies and information that can help them protect themselves. 
  • Suspending any flights, services, activities, etc. that may increase customer and employee health risks. 

Be Flexible and Generous 

All companies want to minimize losses, but with this being a crisis that threatens the health of customers, brands should put people before profit. This is a factor that can strongly impact how well you recover following the outbreak. If a customer had a bad experience during this time of crisis and felt that the company only cared about maintaining revenue, the likelihood of them returning is slim. On the other hand, if they had a good experience, and felt that the company genuinely cared about their wellbeing, they could become a long-term loyal customer. 

Even if not legally required, it’s in a company’s long-term best interest to be flexible and generous. Airlines, hotels, and tour operators, when reasonable, should consider allowing customers to cancel bookings and receive full refunds, even if originally they were not refundable. If issuing a full refund isn’t possible or appropriate, customers should be given the opportunity to cancel for a full service credit when the crisis is over.  

Actively Monitor the Situation and Manage Campaigns 

The status of coronavirus and the world is constantly changing, which means campaigns need to be managed accordingly. For example, if a city or country emerges as an epicenter of an outbreak or becomes subject of new travel restrictions, brands have to react immediately. If there are paid search efforts being targeted there, marketers have to appropriately modify or deactivate them. Because ultimately, there is nothing to be gained from marketing travel to areas that aren’t safe, or to audiences that no longer have the opportunity to travel. These efforts can help travel and hospitality brands minimize waste, while protecting customers and employees. 

Final Thoughts 

What’s best for your brand is ultimately up to you and your company. We have no way of controlling what happens globally, only how we respond. Not everyone sees budget-cutting as the answer, but it’s in any companies’ best interest to reconsider marketing strategies, especially those in the travel and hospitality industry. 

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The Keys to Successfully Marketing on Amazon

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Today’s consumers no longer use Amazon just to purchase products. 90% of consumers use Amazon to price check a product, 72% of consumers visit Amazon for product ideas, and 56% of consumers visit Amazon before any other site to start their product search. In 25 years, Amazon has grown exponentially. It sees over 2,000 new sellers every day. If that’s not enough, here are some other remarkable statistics:

Amazon can be very intimidating, but it’s no secret there’s immense revenue opportunity there. To be successful, sellers must create a marketing strategy that attracts users to their product pages, then converting them into customers.

If you’re struggling with, or new to Amazon here are 4 tips to better market and sell your products. 

1. Drive Ratings and Reviews 

Amazon was one of the first companies to put a review system on their site back in 1995. Rating and review sections are now a part of almost all e-commerce sites, and many business/service sites, and are an important factor for online consumers. Good reviews can fuel sales for a few days, but a bad review can impact sales for months. When it comes to selling products on Amazon, reviews are vital. Getting reviews can be tricky, especially authentic and positive ones. On average 90% of negative reviews are unsolicited, while 90% of positive reviews are. You have to find ways to invite people to participate in the discussion, without influencing exactly what they say. There are plenty of “black hat” strategies to acquire a massive amount of reviews and fast, but that can get you into trouble in the long run. There are plenty of other strategies that work and are within internet law guidelines, such as:

 

  • Send follow up emails. After a customer receives a product, send a follow up email to inquire if they would be willing to review the product on the Amazon listing page.
  • Include a note in the package you send your products in. Today, a handwritten note can mean a lot. Including one in your package that thanks the customer for their business and asks for a review is an effective way to get positive responses.
  • Remind people on social media. Remind your followers to review your products on Amazon. You only want to do this every so often because you don’t want to be overbearing or annoying. You don’t need to offer any incentives, just explain why reviews matter and why you’re asking for their help.

 

2. Optimize for Search

To ensure your products are seen by people, your listings need to be optimized for search. When your listings are optimized, your products show up higher in search results. Your goal is to show up as close to the top as possible when your target customer is searching for keywords that relate to your products. Here are some tips to help you optimize your products for search and increase your discoverability. 

  1. Create product titles that read naturally and reflect a handful of relevant keywords. 
  2. Use special characters (like | or — or ,) to make your title more readable.
  3. Place the most relevant, searched-for terms first, in an order that makes sense. 
  4. Take a look at what works for competitors. 

3. Utilize Videos

Videos engage users and can help increase rankings more than any other type of content. Creating videos that promote or educate users about you or your products can help boost Amazon sales. While you can’t post your videos directly to Amazon, you can share them across your social channels and on your site and then link viewers to the product listing. 

4. Be a Reliable Resource 

With hundreds of thousands of competitors on Amazon, you need to find ways to differentiate yourself from them. For this to be accomplished you have to leverage your brand as a reliable resource. There are a variety of ways to do this, but here are 4 steps to get started: 

 

  • Determine the value you can offer to others and start sharing it. Users are always searching for answers. If you have those answers, or any beneficial information, find ways to put that into forms of content that educates people and aligns with the passions or hobbies that they care about. Once you’ve found ways to create that content, set up a blog or news page on your website to share it. If you’re struggling with coming up with topics, start with answering frequently asked questions about your products, services, or industry.
  • Send traffic to your original content. Now that you have this valuable content, you have to work to send traffic to read it. You can do this by running paid ads on social platforms and search engines, targeting keyword opportunities to get the content to rank organically, and just sharing it on social directly. 
  • Capture email addresses and nurture leads. Every user that makes it as far as to read your content is a sales opportunity. Put the tools and automation in place to capture email addresses, and build content-focused email drips that continue educating leads and nurturing them down your funnel. 
  • Always include compelling CTA’s in all content. Make sure all of your content and ads have strong and clear call-to-actions. You never want users to be confused about what you ultimately want them to do. Include buttons, use bright and bold colors, and send those people directly to your product listing and brand page on Amazon. 

 

Conclusion

Amazon can seem like a beast, but with so much revenue potential, it’s not a platform you want to ignore. With the right strategy and supporting tactics, it doesn’t take much to be successful and start capturing consumers. If you find yourself struggling with marketing on Amazon, or any digital platform, you may want to consider outsourcing for your digital marketing needs. At Onimod Global we are experts in everything from SEM, social media marketing, Google shopping advertising, and more. 

Learn more about what we do, take a look at how we’ve helped other brands, and become a client today!

Tips to Reduce Your Bounce Rate

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If you’ve been struggling with increasing traffic to your site, acquire downloads, leads, clients, etc. it’s possible that it’s due to a high bounce rate. A high bounce rate is one of the most common conversion killers. If the majority of your users are abandoning your website on the first page, you have no chance to convert them to a subscriber or customer. 

There are many things that can cause a site to have a high bounce rate. If this is something you’re concerned about, learn more about bounce rate and the top 5 ways to reduce it. 

What is Bounce Rate?

A “bounce” is a single-page session on your site. In Google Analytics, bounce rate is a metric that measures the percentage of users that land on your site but do nothing on the page before leaving. It’s calculated by dividing all sessions, or the percentage of all sessions on your site in which users viewed only a single page and triggered only a single request to the Analytics server. In other words, it collects all sessions where a visitor only visited one page and divides it by all sessions. 

What is a “good” or “bad” bounce rate really depends on site and business goals. For example, if your home page is the gateway to the rest of your site and a high percentage of users are viewing only your home page, then you do not want your bounce rate to be high. On the other hand, if you have a single-page site like a blog, or offer other types of content for which single-page sessions are expected, then a high bounce rate is fine. There is a general rule of thumb that: 

  • 80%+ is very poor 
  • 70-80% is poor 
  • 50-70% is average 
  • 30-50% is excellent 
  • 20% or below is likely a tracking error that should be further looked into 

While these metrics are a good start, bounce rates do vary across industry and content, so it’s beneficial to do deeper research depending on your niche. If your bounce rate is higher than average it could be caused by many different factors, such as slow page load time, bad design, lacking clear-call-to-action, etc. 

5 Ways to Reduce Your Bounce Rate: 

1. Optimize Page Load Time, Especially for Mobile 

The most common cause of a high bounce rate is slow page load time. 47% of users expect a web page to load in two seconds or less. It doesn’t matter the quality of the page’s content if the user can’t read it, or even see it. This is even more true on mobile. According to Radware, a connection speed delay of just 500 milliseconds can result in an increase in “peak frustration” of more than 26%, and a decrease in engagement of 8%. Not only does slow page load time increase bounce rate, it can also cause you to slip in Google search rankings. There are endless amounts of free tools to test page load time. If you have problems with page load time you can reduce it by: 

  • Optimizing Caches: This ensures that your mobile browser uses local memory to cache resources in order to avoid unnecessary server requests. 
  • Minimize JavaScript and Style Sheets: This helps to reduce the overall bandwidth consumption and improve mobile caching.
  • Minimize Image Sizes: High resolution images are heavy and usually absorb more bandwidth and take longer to process. Keeping images under 100kb can help achieve the ideal page load time for your site.
  • Apply CSS3 and HTML5: This framework is lightweight and makes it easier for mobile web pages to load quickly.

2. Use Pop-Ups, Sidebar Widgets, and Promotions Sparingly 

It’s no secret that pretty much all users are annoyed by pop-ups. Most marketing experts advise against using pop-ups just because they usually lead to a higher bounce rate. Sometimes, well designed pop-ups can be beneficial for growing email lists quickly. If that’s the main goal of your site, then pop-ups can be valuable, but if you want to build a long-term site that generates a good amount of organic visitors, it’s best to limit pop-ups or avoid them all together. 

Some webpages are ideal vehicles for offering relevant content, offers, and other material. However, cramming the digital margins of your content with ads, offers, award emblems, etc. is a surefire way to overwhelm visitors, tempting them to bounce. If you want to highlight additional content from your sidebar, it should be done so in a way that offers value to the reader. For example, related article recommendations that expand upon the topic covered in a blog post is a great way to make your site “stickier” as well as provide genuinely valuable and useful content to your readers. Also, be sure to give users enough time to immerse themselves in the content before pouncing on them with promotions.

3. A/B Test Multiple Landing Pages 

It’s possible that your headline, call-to-action, or page design is just not working. This is why it’s so important to run A/B split tests to see how different factors perform. To run an A/B test, you need to create two different versions of one piece of content, with changes to a single variable. Then, you’ll show these two versions to two similarly sized audiences and analyze which one performed better over a specific period of time. It’s important to make sure you run the test long enough to gain accurate results. Once the test is complete you can see what performance best among your audience. You should never stop A/B testing, though. It’s best to continue to tweak different factors and create new pages to ensure your site is the best it can be. 

4. Improve Site Readability 

Another reason users may want to quickly leave your site is lack of readability. Readability is an essential part of user experience. You need to make sure that your content is easily readable on all devices. This isn’t just limited to font size and color, this also includes line spacing, margins, language style, tone, etc. Some ways to improve your site’s readability are by: 

  • Making headlines and subheadings big and bold
  • Using bullet points for lists or anything worth noting 
  • Including charts, images, screenshots, etc
  • Bolding keywords 

5. Utilize Images and Videos to Engage Users 

High quality images and videos are two of the most effective ways to engage users. Today, many websites use high-quality images as fullscreen backgrounds because they’ve proven to be effective. You can purchase professional photographs from various stock websites, but there are several sites that offer royalty-free images as well. You can use these images as fullscreen backgrounds, parallax backgrounds, background slides, or as inline images next to your call to actions. Videos are even more effective in grabbing users’ attention and engaging them. You can use animations, music, audio, narration, colors, and so many different forms of persuasion tools. You can create a very effective video presentation with a small budget by hiring a freelancer.

Contact Onimod Global 

Struggling to make your landing page convert or just need some digital marketing advice? Contact us! We are experts in all things digital marketing including SEM, Web Dev, Automation, Analytics, and much more. Learn more about what we do here, or keep up to date with all things digital marketing on our news page.

Infographic Tips Every Marketer Should Know

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Infographics are a great marketing tool, as they allow for easy communication of complex ideas in a visual way. Over the past few years, they’ve been forgotten due to the mass production of extremely low quality infographics strictly for link building. But infographics are not dead. When properly crafted, infographics, like other forms of visual content, are still highly effective at cutting through clutter and engaging online audiences. It was actually found that high-quality infographics are liked and shared three times more than any other type of content. As your goal is to provide value to your audience rather than generate link-bait, infographics are still highly effective as a content marketing tool.

Here are 5 important tips to keep in mind when creating and marketing a successful infographic. 

Determine Your Target Audience and Goal 

For an infographic to succeed, it needs to meet the needs of an audience. The first, and one of the most important, steps is identifying the audience you want to reach. Then determining their pain points, desires, etc. A common mistake made when creating an infographic is choosing a topic that’s popular in general, rather than specific to their audience. Infographics that gain the most attention and traffic are specific, relevant, targeted, and meet audiences where they want it most.

Next, determine what you’re trying to achieve with this piece of content. Where and how does it fit into your ultimate marketing goal? It’s important to be sure that an infographic is the best format to communicate your message. You don’t want to waste time on something that doesn’t fit into your larger strategy or miss out on a better solution.  

Chose a Compelling Title 

The headline of the infographic is extremely important. It needs to be compelling enough to grab readers’ attention, while priming them for the data they are about to digest. Clearly defining what the infographic will be communicating right at the beginning makes it easier to understand the rest of the graphic. You also want it to be simple. Titles that get too wordy may not keep someone’s attention long enough for them to make it through the rest of the content. It’s also very beneficial to try optimizing your title for SEO. Although infographics are technically images, they still contribute to the search relevance if part of a blog piece. If optimizing for search is part of your content strategy, we recommend including keywords in your title.

Stay Focused 

It’s best to keep infographics simple and focused on one main idea. It can be tempting to try to cram as much information as possible into the story. You don’t want your infographic to look like an attempt to randomly assemble as much data as possible. An infographic is most effective when it tells a strong and straightforward story that brings more clarity to a topic. 

It’s also important to establish a flow for your design. The reader’s eye should naturally go from one block of information to the next, moving them through a thought process. Once all of your information is in the right sequence and you begin to work on the first draft of your infographic, you can also use images and symbols to help reinforce the flow of your infographic, such as arrows.

Make Viewing Easy 

This tip is applicable in more ways than one. You want the infographic to be physically easy to view. Often times infographics are designed very large and must be downsized when published. This can cause readability to easily get lost. Make sure the smallest fonts can still be read without too much difficulty, whether the viewer decides to enlarge the infographic or not. This can also be done through using contrasting colors.

You also want to make viewing easy by making the infographic easy to find. Just as any other piece of content, it doesn’t just magically go viral. To help your team distribute the infographic effectively, there are a few extra steps to be taken. First, you should optimize your infographic for SEO, as we mentioned previously. Make sure you have the best file names and keywords to get the most traffic. Next, make sure your infographic is easily shareable. Make sure you have the right resolution, file formats, and sizes, whether it’s going out via email, blog, or social. You can even break up the infographic into different assets to get more mileage from one piece of content. Lastly, create a compelling pitch that explains why the content is interesting and relevant. You can do this through highlighting key takeaways, making the pitch personal and brief, etc. 

Double Check Facts and Cite Resources 

Infographics usually include a lot of specific data. It’s important to make sure the pieces of data used are accurate. This can be done by making sure the statistics themselves are true and the sources you’re using are reliable. When using outside sources, it’s also important to make sure you’re citing them. Try to use sources that are as up-to-date as possible. Using old stats, especially in an industry where information is always changing, makes you seem out of touch. It’s easiest to include those citations at the bottom of the piece, but you can include them in the body if it’s not distracting. 

Conclusion 

Infographics are alive, well, and very valuable when it comes to content marketing tools. They require a delicate balance between telling a story and providing hard-hitting points to drive your message. Creating a successful infographic doesn’t have to be difficult. It just takes a strong understanding of your audience, your goals, and willingness to put in high quality effort. 

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The Top 3 Signs You Need to Revamp Your Digital Marketing Strategy in 2020

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In the fast-paced, highly competitive space of digital marketing, you never want to find your brand losing traction. While there are a variety of successful digital marketing strategies, it’s rare that it remains unchanged. The new year presents the perfect opportunity to evaluate your current practices, identify problem areas, and make necessary adjustments. 

With 2020 coming up next week, here are the top 3 signs you need to revamp your digital marketing strategy.  

Getting Traffic, But No Conversions

When you’re getting qualified traffic but lacking final sales, you probably need to reconsider your conversion rate optimization (CRO) initiatives. The best way to start this is by tracking on-site behavior. CRO is so valuable because it allows you to identify exactly where the fallout in the sales funnel occurs. Instead of just guessing what needs to be changed, you can now take remediation initiatives that target exactly what needs to be fixed. Areas such as content, page layout, CTA’s, shopping carts, etc should all be tracked and considered. 

Losing Rankings

SEO is vital for success in any digital marketing strategy because of all the other factors it supplements. When SEO starts to decline other key metrics, such as traffic, conversions, and revenue can follow suit. There are many reasons that can cause SEO rankings to fall, but the number one factor is search engine friendliness, or lack of, of your website. Search engines, such as Google and Bing, take into account page load time, structure, security, and usability when deciding how well a site ranks. It’s not uncommon for a site to rank well for years and drop because of a new Google update. With the popularity of mobile usage, sites that lack a responsive design have been falling in rankings. 

Keyword lists and site pages are two other factors taken into account. Keyword lists should be consistently updated to eliminate any low performing or irrelevant phrases. Site pages related to keywords should be updated accordingly as well. For best results, an SEO campaign must be cohesive and continuous. Having a strong, ongoing SEO campaign as a digital marketing strategy objective can be a large contributing factor to overall business success.

Lacking Social Success

Social media has become such a valuable tool for not only generating traffic, but conversions and revenue. Going into 2020, social media is no longer optional when it comes to successful digital marketing strategy. Business owners who have turned their back on social media or thought it wasn’t necessary must start to revisit social channels. Brands can improve their social media presence in a variety of ways. The most effective strategy is by being consistently proactive and responsive. This does mean that someone must always be listening and aware of what’s being said about your company and relevant topics online. Both positive and negative comments should be responded to. Excellent customer service can be demonstrated by addressing negative comments promptly with appropriate solutions. Guest posting, utilizing influencers, and sharing customers’ posts are additional strategies that help increase reach. 

Final Thoughts

The online landscape is constantly changing, which means digital marketing strategies should always follow. Failing to do so could mean missing out on valuable business opportunities. At Onimod Global, we ensure this doesn’t happen. As experts in all areas of digital marketing, from SEO, SEM, social, and more, we develop digital synergy for your company. Digital synergy is all about having visibility in the places your customers need you. Our cross-channel digital marketing campaigns are driven by machine learning analytics and human intelligence, to accomplish just that. 

Learn more about what we do and contact us today to ensure your digital marketing strategy is the best it can be for 2020! 

Top 5 Digital Marketing Trends of 2020

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Marketing is one of the fastest-changing professions today. With that, you never want to find yourself stuck in a rut or using outdated strategy. As the end of the year approaches, it’s the perfect time to research up on the digital marketing trends to come. With that, here are our predictions for the top 5 trends in digital marketing for 2020:

Conversational Marketing 

Conversational marketing, including live chat and chat bots, will continue to be an important factor of digital marketing in 2020. AI-based technology uses instant messaging to chat in real-time with customers and site visitors. Many customers actually prefer interacting with chat bots. They are responsive 24/7, give answers promptly, accurately recall your entire buying history, and never lose patience. These virtual assistants offer outstanding customer service by meeting customers’ expectations and automating repetitive tasks. 

That doesn’t mean other conversation strategies should be forgotten. While direct messaging may take more effort, it offers a way to get more personal with customers. It’s also a way to streamline customer service and assist in sales. Through messaging apps or private messaging on social media, brands are building stronger connections with their customers. These forums offer the convenience of text with the immediacy of a phone conversation, all in an environment the user is already familiar with from talking with friends. This technique works best when you encourage users to message you by providing your handle or username, and incentivizing them with an exclusive deal or coupon code.

Mass Personalization 

Increased data collection and advancements in technology have already had a huge impact on the level of personalization that is possible between brands and consumers. Today consumers are constantly flooded with marketing messages from multiple channels to the point where they have learned to completely ignore them. Traditional advertising has lost almost all traction and companies must adapt to remain relevant. When customers have endless options for websites and social platforms, customers are looking for what’s most personal. Personalized marketing messages can forge a real connection between brands and their customers. 80% of consumers said that they’d be more likely to do business with a brand that provides a personalized experience. This doesn’t just mean changing the name of your emails to fit the person you’re addressing. Improvements in technology such as AI combined with increased data collection and insights from social media and other sources have made it possible and easy to hyper-personalize everything from content to design to product recommendations and everything in-between.

Video Marketing

Video marketing was one of the top performing tactics of 2019 and it’s only expected to increase in value in 2020. Video is by far the most popular way consumers learn about new products today, and this goes far beyond just YouTube. Video can be utilized across all social platforms, Instagram, Facebook, and Twitter especially. With the growing shift to mobile, marketers don’t have to worry about reformatting long sales pages or emails. Videos can present the same information, if not more, in a format that works regardless of device. 

Video content is also a great driver of SEO. A study found that if a site includes video, it’s 50 times more likely to show up organically in search results. Since video content has been such a driver of traffic, Google detects that, and thus pushes pages that includes video higher up in the rankings. 

Here are some video marketing statistics to keep in mind when creating your marketing strategy for the coming year: 

Shoppable Posts and Social Commerce 

Social commerce refers to buying products directly through social media posts or ads, meaning users don’t have to leave the app to make a purchase. This is a trend that started on Instagram in 2019, but is quickly spreading across a variety of channels and is extremely valuable for online stores. For the longest time, online businesses were struggling to find ways to get their social media followers to visit their websites, and now they don’t even have to. At least 54% of people on social media use it to research product purchases. Shoppable posts accomplishes the long-time goal of selling directly on social media and decreases the chances of sales abandonment. 

If your business uses Shopify it’s extremely easy to create shoppable posts. Linking accounts (such as Instagram) is simple or you can install plugins (which is better for Snapchat). If you don’t have a Shopify account, you may have to create stores in additional places to qualify. Pinterest is another platform that should be considered, as it was one of the first to offer shoppable posts. 

Consumer Privacy

Over the past year data privacy has increasingly become a concern for consumers after learning of multiple security breaches on search engines and social platforms. Consumers taking ownership of their data and property rights has been a growing trend in 2019 and is expected only get stronger going into 2020. Not only are consumers’ concerns growing, but new legislation, such as EU ePrivacy, is getting passed that prohibits the practice of certain data tracking. As privacy increases in importance, traditional data tracking strategies will likely no longer be a suitable way to pursue leads and revenue. People want to know they can trust brands, and that their personal data is safe. Instead of being complacent, digital marketing teams should get strategic to reinforce their commitment to privacy so they can earn the trust of potential customers.

Final Thoughts 

The upcoming 2020 digital marketing trends utilize both human and automated intelligence. Both are being used to create more personalized experiences for consumers. No matter the trends, the goal remains the same – getting people what they want, when and where they want it. The increasing technological abilities to come in 2020 are only making that easier. 

More From Onimod Global 

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here!

Leveraging the Holidays to Market Your Brand

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Whether liked or not, the entire holiday season remains the most important time of the year for both brands and consumers. Even though Black Friday and Cyber Monday are the two largest shopping days of the year, the opportunity to generate monumental profits exists long after. During this time many consumers are open and willing to try new brands. Companies with strong brand equity have greater ability to capitalize on this opportunity. Leveraging the holidays to market your brand can set you ahead of the competition now and even after the season is over. 

Optimize Your Site 

Site optimization for the holidays can be done in many ways. The first is by adding holiday-themed graphics to your site. Consider things such as:

  • Updating your logo with festive detail 
  • Use “holiday” or “winter” colors across your site 
  • Creating a banner 
  • Shape special offers as gift boxes

Here are some examples: 

Source: Little Guy Logos 

Next, make sure your payment process is smooth and streamlined. Make your payment process as simple as possible. Consumers don’t appreciate when it’s difficult to add something to their cart or a lengthy checkout process. Make sure your payment system is as polished as possible before it’s too late. There should also be diversity in your payment options. If you already offer a variety of credit card and PayPal payments, consider adding Apple Pay if you haven’t already. Accepting all forms of payment may put you a leg up from your competition. 

Lastly, make sure you’re paying attention to site speed and mobile-friendliness. Page load time is always important, but especially this time of year. Consumers have even less time and patience than usual. They’re not going to stick around for a slow site when they can probably find the same thing elsewhere. This is especially important if you do decide to add holiday decorations and graphics to your site. Make sure you A/B test everything to ensure it’s not slowing your site. Delivering mobile-friendliness is also crucial this time of year. If you haven’t already shifted your focus to responsive design, it’s unlikely you’ll be able to pull that off before the end of the holidays. But better late than never, and it’s something to keep in mind for next year. 

Utilize Social Media 

Engagement on social media is at its peak during the holidays. Brands should use that to their advantage by creating shareable content and interacting with other users as much as possible. Here are some ways you can increase engagement during the holidays: 

  • Contests: Create a holiday contest where users provide and share their own content with you for a chance to win products or deals. This is beneficial because you can in turn re-share their content on your own page, instead of always having to create your own.
  • Video Content: Videos have the highest engagement rate out of any type of online content. If you have holiday commercials, that should definitely be shared on all social platforms. Consider creating different promotional videos for the holiday deals you’re offering as well.
  • Tip Sharing: Content that focuses on pain points and solves customers’ problems has the opportunity to gain a lot of visibility because those are the kinds of things they’re directly searching for. Creating and sharing blog posts on those topics across all platforms brings best results.
  • Interactive Campaigns: If your holiday marketing strategy has a particular theme or center subject, encourage followers to share similar content. For example, if your holiday commercial features a puppy, ask users to share with you pictures or videos of their own pets. This can create a cute thread that will attract the attention of those that may have not been aware of your brand.

 

Stay Cohesive and Maximize Reach 

Your holiday strategy should be included in your off-page efforts as well. The main goal should be to maximize reach to potential customers and inform them about your products, services, promotions, etc. This can be done by offering bloggers or influencers your products for them to review on their platform. Work to get some of your content featured in related guides on other sites. Make some type of event for people in your niche. There are endless ways that this can be accomplished. It just takes some work and creativity. It’s also important to remember that not everyone is going to be onboard with your pitch. Don’t get discouraged if someone turns you down. There are a lot of people online. Just move on and keep pitching! 

Final Thoughts

As the space becomes increasingly competitive, these strategies are most effective when started early. We are getting late into the season now, but this is something to keep in mind for next year. You can start building up your marketing strategies throughout the year to maximize reach and hopefully capture more consumers. 

How Onimod Global Can Help

Even the best e-commerce sites can need help with digital marketing, especially around the busy season. At Onimod Global, we’re experts in all areas including SEM, SEO, social, web dev, automation, and analytics. With our expertise and unique cross-channel digital marketing campaign strategies, we can power entire corporate marketing departments, or provide custom solutions for local businesses. We are your 24/7, in-house marketing partner. 

Learn more about what we do, take a look at some of our work, or start your conversation with us today!

CMS vs CRM: Which Does Your Small Business Need?

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Customer relationship management (CRM) tools and content management systems (CMS) are two types of software used for sales and marketing. They’re often mistaken as similar or interchangeable tools, but in reality, their purposes are very different. They include different functionality and focus on different aspects of how your business connects with customers. CRM is all about managing customers and clients, while CMSs are for managing websites. If you’re wondering whether your small business needs a CRM or a CMS, the answer is probably both, but when you need to adopt each one may vary. 

What is a CMS and how does it work? 

A content management system is likely the first thing you’ll need when first setting up your business’s website. Your CMS will be the central hub where you create and manage all the content of your website. A CMS provides a graphical user interface to create and publish website content without having to use HTML. They usually have pre designed website templates or themes to choose from, but you can also create and customize your own designs. Many of the best CMSs for small businesses will include content creation and editing tools that allow users to publish blog posts or articles and provide cloud-based storage for managing digital assets, like photo and video files. Some systems have more capabilities than others. It just depends on what you need and the prices you’re willing to pay. WordPress is one of the most commonly used and reasonably priced systems. Ranging from $3 to $25 per month for hosting and premium themes from $29 to $49. More advanced systems typically range from $45 to $79 per month. 

Basic CMS Features: 

  • Custom domain names: Most CMSs allow you to create a custom domain name that’s in line with your company. 
  • Web hosting: You can store your site and site data directly in the CMS or integrate it with a web hosting platform. 
  • Content creation: The core function of a CMS is the ability to create digital content for a website without needing to know how to write code. Most CMS tools include a graphical user interface that includes a content editor. Often times it’s as simple as just using drag and drop for photos, videos, etc. Most tools also have content scheduling and automatic publishing capabilities. 
  • Ecommerce capabilities: Many systems allow you to set up a catalogue of products and integrate a payment portal. There are also ecommerce specific software that include order management tools, as well as integration with accounting software to make it easy to run your online store without the hassle of complicated shopping cart software.
  • Site editors: Many CMSs include different template and style sheets that can be installed, making it easy to change the layout and feel of your site whenever necessary. 
  • Content libraries: Content such as images and videos can be stored directly on the CMS and some even come with additional stock images for free use. 

The Best CMSs for Small Business: 

 

 

What is a CRM and how does it work?

A customer relationship management tool organizes and manages customer data. It allows for sales and marketing teams to keep track of leads, customers, and accounts, while making sure they’re all getting contacted at the right times. For small businesses it’s not whether or not you need a CRM, but when it should be implemented. This can vary from business to business, but the more your customer base grows, the harder it gets to keep track of them without one.

Basic CRM Features:

  • Lead and contact management: CRMs give you the ability to distinguish between leads, customers, and accounts, allowing users to link contacts with the right accounts and deals. It’s the primary place information about customers is kept and should contain all customer history, including past deals, communications, and sales activity. 
  • Sales pipeline management: This allows you to manage the sales process from every stage and assign tasks to specific team members. Most small business CRMs include multiple ways to view your sales pipeline, allowing you to customize the process, activities, and stages included as you work to close a sale. 
  • Email management: Emails can be integrated into CRMs, allowing for campaigns and follow ups to be sent directly from the system. More advanced systems have the capability to set up drip campaigns. Which automatically nurture leads through your sales process, sending a series of emails over time designed to qualify and convert them into customers.
  • Reporting and analytics: Most CRMs have the ability to generate reports on almost every aspect of the sales process, as well as configure dashboards providing analytics the process at a glance. This can be used to identify sales opportunities that need to be contacted, determine valuable accounts, or indicate which salespeople are best performing. 

For small businesses specifically, the most important features to look out for are cloud-based management, pipeline management, and contact profiles. You want your entire team to be able to access your CRM solution from any device at any time. If your business has a sales team it’s important to also be able to control the data that is accessed and shared. It’s equally important to have a process that guides people from lead to conversion without forgetting any steps. This includes sending out automatic emails based on behavior, making follow up phone calls, and offering free trials, which can all be accomplished through pipeline management. Lastly, each lead that shows interest in your business should have their own customer profile that includes full name, email, phone number, social media links, and any other important or relevant information. 

The Best CRMs for Small Business: 

 

 

Final Thoughts 

As previously mentioned, it’s no longer a question of customer management systems OR customer relationship management. A recent survey found 92% of small businesses either already use both a CRM and CMS, or are planning on implementing a CRM within the next two years. Each tool plays a role in attracting users, generating leads, and converting them to customers. Finding the right time to implement one or the other and which platforms to use all depends on your business and your ultimate goal. 

More From Onimod Global 

At Onimod Global we’re experts in all areas of digital marketing from SEM and Web Dev to Social Media and Content Marketing.  Take a look at how we’ve helped other companies, and learn more about what we can do for you!