How to Digitally Optimize Your Campaign for the Hotel Industry

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One of the most inspiring aspects of digital marketing is that it can be useful across an incredible number of different industries. Each industry comes with its own unique strengths and caveats, and the industry of hospitality is no different.

Step One: Strategize

Of course, digital marketing success cannot be achieved by simply setting up a campaign through Bing or Google. This action does not make you a search engine marketing expert. In order for any marketing campaign to be successful, there needs to be a certain amount of effort put into formulating a strategy.

This basic and primary phase is so often understated or ignored, and unfortunately this ignorance can cause serious problems down the road. It is not enough to just generate leads. Instead, you should be focused on gaining quality conversions. What is the use in having thousands of respondents who will never actually book a stay in your hotel?

Step Two: Make Use of Your Resources

When it comes to advertising for your hotel, there are many different digital tools that you can utilize. A major advantage to digital marketing is that it gives you the ability to generate quality leads for a relatively low price.

In the world of digital advertising, two major brands dominate; Google and Facebook. These will be your go-to ad platforms as you begin to construct a digital marketing campaign for your hotel.

These two platforms possess several strengths such as:

  • Low cost per conversion.
  • Localized ads to target consumers currently located near you.
  • Mobile ads that appeal to the preferences of consumers today who are looking for ease and convenience in their purchases.
  • Native advertising throughout the regularly used social media and search engines that consumers use in their every day routine.

The list goes on, but these four reasons alone are enough to peak the interest of any hotel brand. There are also many other platforms that your brand can utilize, but these two advertising platforms should serve as a good baseline for your first steps in digital marketing.

Step 3: Review and Revise

It is always important to review a campaign before it is launched. This final step helps to rid the campaign of any minute errors that may not have been noticed the first time around. Taking a second look also provides the marketer with the chance to make sure that all ads align directly with the campaign’s mission. It can be fairly easy for a digital campaign to split off into a slightly different direction as it is making its way through the construction process.

This stage also provides a period in which you can review your other marketing sources and make sure that they are up to date. For example, many brands neglect their website and the incredible impact it has upon their brand. Brilliant and engaging ads will do little to convince a consumer of quality when all ads lead back to a broken and outdated website.

More From Onimod Global

As always, the digital marketing experts from Onimod Global are here to make sure that you receive the best information possible regarding the digital marketing industry. Our content specialists frequently publish new content pertaining directly to industry news and trends.

To access our full compilation of news articles, please click here. Thank you, and we look forward to providing you with more digital marketing insights soon!

How to Manage Local Listings for Enterprise Brands

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When it comes to local listings management, there’s a direct correlation between the number of listings you manage and the amount of grumbling, cursing and general hand-wringing you do.

It isn’t easy for enterprise brands to get their location data in order. Juggling the info for hundreds or thousands of locations can quickly become overwhelming. And it’s not uncommon for enterprise brands to feel like they’re playing SEO whack-a-mole, constantly beating down duplicate listings, inaccurate data and any local search changes that inevitably pop up from Google.

Fortunately, there are steps enterprise brands can take to tame their unruly location data and prevent it from getting out of hand in the future.

The unique challenges facing enterprise local listings management

For enterprise brands just starting to get their location data in order, local listings problems can typically be boiled down into two categories:

  • An overwhelming, baffling, disparate, inaccurate and outright maddening heap of location data; and
  • Human nature’s basic resistance to change.

Overwhelming location data

Perhaps the biggest challenge for enterprise brands trying to manage their location data is the overwhelming number of sources that their location data comes from. A large organization will typically have multiple databases that contain various elements of location data from departments such as accounting, shipping, legal and so forth.

Furthermore, while all of this data likely meets the individual needs of the department that it comes from, it’s highly unlikely that the data meets the stringent quality standards Google and the other search engines require. In other words, their location data isn’t actionable beyond their originally intended purpose.

The location data problem for enterprise brands is also compounded by the fact that many of the addresses for their various locations aren’t standardized. Often, before an enterprise brand decides to bring all of their location data management under one roof, those responsible for entering location data into Google My Business and the like are the individual store managers and franchise owners. How many of those individual store managers and franchisees know how to properly format an address that Google will like? The answer: not as many as you would hope.

Most people don’t put much thought into addresses beyond whether or not the mail arrives. If your mail gets to its intended location, the address must be correct, right? Not necessarily. It’s a human who delivers your mail, and, while Google is getting better at predicting user intent, they still have a way long way to go before they are on par with humans.

Resistance to change

The second major obstacle that enterprise brands must overcome when beginning to clean up their location data is humanity’s general resistance to change.

When a corporation decides to start managing their local listings and their respective social media accounts, individual store managers and franchise owners are often reluctant to relinquish control over those accounts, especially if they’ve been managing them since day one.

Franchisees, in particular, are especially resistant to relinquishing control. They will often come around when they start seeing improved rankings and more local search traffic. But that doesn’t make it any easier getting over the hump of that initial change.

Large enterprise brands can also face resistance from within the corporate office itself. This is especially true if a department makes a unilateral decision to start making changes to the location data management process without consulting the rest of the company.

So how do you overcome the problems of overwhelming location data and our general resistance to change?

First and foremost, there must be buy-in from the top of the organization. The exec team must make it a priority to clean up the location data, and they must provide those who will actually carry out the change with a mandate that has teeth to it.

Second, there should be an education period in which the coming transition is explained to the rest of the company, or at least to those the change will affect. The long-term benefit must be made apparent to the owners and managers of individual locations. But be aware, even the most eloquent explanation will still be met with resistance. However, laying some of the groundwork beforehand by doing education can help ease the transition.

Consolidating your data

Once you’ve got corporate buy-in and have explained the coming changes, the next step is to consolidate your location data before beginning the process of cleaning and standardizing it.

The goal is to gather your location data into a single database and establish it as the single source of truth for syndicating out to aggregators and round-tripping that data back into the various departments so that they are working with accurate and up-to-date information.

Standardize and cleanse your data

If you have all of your location data in a single place, and you’ve established that database as your source of truth, the next step is to standardize your addresses and begin cleaning up inconsistencies.

I recommend standardizing your addresses using a validator tool such as USPS ZIP + 4 or any other address tool that scales easily. However, simply because you’ve standardized your addresses doesn’t mean your addresses are necessarily correct.

You’ll need to visually verify the pin placement for each and every location across Google, Foursquare, Bing, Yelp and the other third-party sites. Every. Single. Pin.

Unfortunately, there’s no quick and easy way to do this. There’s no good way to automatically adjust geocode pin placement. If you find an error, you’ll have to go in and manually fix it.

Visually verifying pin placement typically requires going into Google Street View and making sure the pins match with the actual location. But be careful. Sometimes Google Street View hasn’t been updated recently, and rural areas, highways and country roads can prove especially tricky when it comes to determining correct addresses and pin placement.

Additionally, it’s not always easy plotting individual locations contained within larger and multi-level locations. Until indoor mapping takes off, shopping malls and skyscrapers might require you to look at the map on the location’s web page to find out where individual stores are located within the larger structure. From there, good geospatial reasoning should help you put the pin in the general vicinity.

Claim duplicate and closed listings

Once you’ve standardized and verified your location data, it’s time to claim rogue pages that are out there on the web representing your brand but aren’t owned by you.

Keep an eye out for pages that your customers created for individual locations, as well as those that store managers or franchisees might have created.

Likewise, be sure to claim any pages for closed locations, thus ensuring that they appear closed in local search results and will remain so. You don’t want these orphan pages competing against valid nearby locations for search results or leading potential customers to an empty storefront.

Syndicating and the virtuous cycle

Once you’ve consolidated your location data, cleaned it up and established it as your single source of truth, it’s time to focus on syndicating the data and making sure the changes you made are actually reflected in the local search ecosystem. In short, you’re looking to make sure the data you’re syndicating out has been accepted, processed and pushed out correctly.

Fortunately, if you’ve made it this far into the location management process, most of the initial grunt work should be behind you and you’ve built a solid foundation for managing your local listings going forward.

But the process never truly ends. As your data constantly changes and evolves, it needs to be constantly updated, syndicated and round-tripped back internally to the company. As new locations open up, treat those locations like you did during your initial cleaning: standardize them and verify their location information.

Unfortunately, no matter how aggressively you keep on top of your location data, inaccurate data will inevitably crop up, and duplicate pages will emerge. As always, compare what gets created out there in the local search ecosystem to your source of truth and make adjustments accordingly.

Automation

My final word is on the importance of automating the local listings process (Disclaimer: I work for a local marketing automation company).

While brands with only a few locations can get away with manually running the location data process, this isn’t feasible for enterprise brands. The moment you throw a few hundred or a few thousand locations into the mix, your location data gets so complex and overwhelming that it becomes a nightmare.

Fortunately, if you’re an enterprise brand, the necessities of the digital age make it likely that you’re already automating at least some parts of this process. Continue down that path.

As location data becomes more critical to things like location-based advertising, augmented reality and tracking the ROI of store visits, the need for automation will only increase.

How to Effectively Market Your Brand to Spring Break Travelers

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Each year, thousands of college students pour into the city of Chicago for spring break. Although the city is not as warm as other popular destinations, it does provide plenty of activities for spring breakers to participate in.

All of these extra people mean extra business for you. Make sure to capitalize on this huge event by optimizing your marketing efforts toward spring breakers.

Merchandising

A perfect way to attract students on spring break is to offer them free merchandise. As college students, they are very willing to accept anything that does not cost money.

This allows you an opportunity to get students interested in your brand, and to vicariously promote your brand to other spring breakers in the area. As a rule of thumb, always put your logo on every single piece of promotional material in order to maximize brand awareness. Enlarging this logo is also a good idea so you can be sure to make it stand out.

This method may seem a bit simplistic and perhaps even outdated, but we can assure you that you will see a response from travelers if you incentivise them with a cheap t-shirt or pair of sunglasses.

Facebook

During spring break, visibility is key. This does not necessarily mean to be visible physically such as with billboards and promotional merchandise. You can also generate an incredible amount of traffic to your business by utilizing online advertising strategies and platforms.

Facebook is an incredible resource for all companies that are looking to directly target a detailed group of people. The Facebook ads manager tools allow you to refine your target audience based on current and previous locations. You can also use a multitude of other keywords or phrases to put your ads in front of ideal consumers. This makes it so simple for you to precisely target college students from out of town that are now within a close proximity to your business.

The other major benefit is that Facebook ads are also highly cost effective. If you create a week-long campaign to drive people to your website, you are likely to generate conversions for mere pennies on the dollar!

Twitter

The strategy behind Twitter ads is very similar to that of Facebook ads, but Twitter is not quite as successful at generating leads. However, Twitter is absolutely ideal for achieving better brand awareness. If you do not possess a prime location that receives a lot of walk-by traffic, then you could be missing out on substantial potential profits.

With Twitter, you can make sure that students on spring break are seeing your business, even if they are not clicking on the ad. Even on a subconscious level, consumers are more likely to interact with a brand that they recognize than with one that they do not. Now go ahead and get your brand out there!

More From Onimod Global

To learn more about the digital marketing industry, please visit the Onimod blog today! Our content creation specialists regularly produce up-to-date content so that you remain current on digital marketing methods and strategies.

A few of our most recent articles include: The Importance of Google My Business for Local SEO Rankings, How to Build Customer Loyalty That Drives Search Traffic, 4 Statistics That Should Impact Your 2018 Online Marketing Strategy, and much more!

The Importance of Google My Business for Local SEO Rankings

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Google My Business (GMB) is a unique tool that provides local businesses with an opportunity to appear in Google search and map results to essentially increase local SEO rankings. Having a GMB listing and being active is critical in today’s digital world for local businesses in order to stand out from the crowd. Including important business information and images, optimizing your GMB listing, and frequently posting updates will greatly improve a business’s local search visibility. This post will explore the overall importance of Google My Business when it comes to local SEO and outranking industry competitors.

Google My Business Overview
Utilizing Google My Business allows your organization to take charge of what people see when conducting a local search for your business. Google states that “Google My Business gives you the tools to update your listing and engage with customers from your phone, tablet, or computer. All for free.” GMB enables you to update business hours, images, menus (restaurants), locations, have reviews, and now lets you add posts to highlight what’s happening. Moreover, it’s a crucial tool for businesses to increase online visibility so potential consumers can find you.

Setting up and Optimizing Your Google My Business Listing
Just simply setting up a GMB listing is a good starting point, but in a competitive environment you will need to go above and beyond to stand out. The first step to driving in new business is to claim your listing. This will enable your business to update all of the relevant information like location, hours, images, and contact information. A second step is to seek assistance from your customer base regarding reviews and making sure they are positive. A large number of positive reviews can increase the likelihood of ranking higher in search results. Once these initial steps are completed, the next plan should be to develop consistent posts to keep potential consumers engaged about what’s happening with your business. The GMB posting feature allows your business to display deals, events, or important company news. Ultimately, it should be noted that the more time you spend in the Google My Business interface, the better local SEO presence your business will experience.

Advanced Google My Business Optimization Strategies
In addition to the basic GMB optimization tactics previously listed, there are more advanced GMB optimization strategies that will improve local visibility even more. First, the importance of displaying intriguing images often times gets overlooked. Select photos that will stand out and grab the attention of online users to attract more website clicks on your listing. Another important tactic according to digital marketing expert Kevin Gibbons is to “check up on popular times of the day and create SEM or paid social campaigns to drive more visitors during times your business is open but not as busy.” In the end, Google My Business offers an excellent opportunity for businesses to enhance their local online visibility and create a better overall chance to increase both online and in-store traffic.

Contact Us
For more information regarding digital marketing expertise, visit the Onimod Global Website. We provide weekly news updates on the latest in the world of digital marketing. Enjoy!

4 Statistics That Should Impact Your 2018 Online Marketing Strategy

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2018 will be a critical year in terms of marketing with all of the constant changes happening within the industry. Therefore, having the right marketing strategy in place will ensure that your organization doesn’t fall behind in 2018. The importance of online visibility in today’s digital world should never be overlooked, and it’s an aspect that many businesses lack. Listed below are four marketing statistics from various sources that will help shape your marketing strategy for the year ahead.

1. Repeat E-commerce spenders spend twice as much as new customers
Customer loyalty is huge, and it’s no surprise that repeat customers are far more likely to purchase more from your business. According to an article from Neil Patel, the “average E-commerce spending of repeat customers is $52.50 compared to $24.50 for new customers.” Moreover, effective E-commerce strategies will be crucial in 2018 and being able to generate solid customer relationships will most likely result in revenue increases.

2. The number of advertisers using Facebook is now over 3 Million
Facebook is an extremely effective digital marketing channel, and if utilized correctly it can greatly increase the ROI for your business. Investing plenty of time and money to the social media giant should definitely be a component of your organization’s marketing strategy, as it will pay off in the long run. According to a report from Statista, “the number of active users on Facebook worldwide has now reached 2.13 billion.” Another interesting Facebook fact found by WordStream is that “the average cpc on Facebook across all industries is $1.72.” Ultimately, there’s a reason that Facebook now has over 3 million advertisers, as the platform can be very rewarding for you business if used correctly.

3. Over 90% of shoppers’ purchase decisions are influenced by social media
It’s no surprise that social media is important when it comes to potential consumers and what influences their purchase decisions. A study from Iron Paper found that “approximately 93% of purchase decisions are influenced by social media, and that 90% of users trust peer recommendations.” Businesses that have caught on to this trend have seen increases in sales and overall ROI. It should also be noted that image focused platforms like Instagram and Pinterest offer a huge opportunity for businesses to showcase products/services to help influence purchase decisions.

4. 87% of internet users own a smartphone
The overwhelming usage of smart phones has revolutionized the entire advertising industry. Mobile marketing is not the future, it’s happening right now. The Global Web Index found that “87% of all internet users own a smartphone” and that “there are 9 new mobile users added every second.” Therefore, there must be a major focus on mobile responsiveness in any marketing strategy. It’s essential regarding your organization’s website in terms of user friendliness and ranking higher in search engine results.

Contact Us
If you’re business is in need of digital marketing expertise this year in 2018, Contact Us at Onimod Global. Check out Our Work and see what digital solutions we have to offer! We look forward to hearing from you!

Unilever CMO Collaborates with Platforms for Better Digital Advertising Standards

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Keith Weed, Unilever CMO, believes that many platforms have not yet caught up to the innovative technologies of today. As a result, many of these platforms are serving poor quality advertisements to consumers, with little recourse.

Ongoing Topic of Conversation

Procter & Gamble CMO Marc Pritchard has voiced many of these same concerns. Generally speaking, Pritchard is focused on 4 ways in which brands should rethink their current digital marketing tactics:

  1. Transparency
  2. Ad Quality
  3. Mass One-to-One Marketing
  4. Messages For Good

To learn more about Pritchard’s digital marketing strategies, please read through our article, “Digital Marketing Advice From Procter & Gamble’s Chief Brand Officer”.

While Weed and Pritchard share similar concerns, they are each handling these concerns in very different ways. Pritchard has been much more forward about failures within the digital advertising industry, and has presented an ultimatum to platforms that facilitate such services.

This ultimatum basically consists of the platforms correcting their mistakes and producing a better performing platform, or risk immediately losing business from major companies like Procter & Gamble.

A New Approach

Rather than publicly address platforms with harsh ultimatums, Weed believes it is in the best interest of all (the company, the platform, and the consumer) for large corporations to work alongside these platforms to create a better experience for the end user.

In his own words, Weed expressed to Adweek that, “This has gone beyond us talking internally within the industry about the efficiencies of the media supply chain. This is now impacting trust as a societal level, which I think brings great urgency.”

Even with Weed’s compassionate understanding toward platforms, Unilever has begun shifting their ad dollars around. Weed freely admits that the company is indeed moving money around to spaces that meet their higher standards in the viewability and third-party verification of digital ads.

In the end, what matters most is the user and their experience. Both Weed and Pritchard are trying their very best to better this experience, despite their different approaches. However, their efforts are likely to produce results that all digital advertisers can enjoy going forward.

3 Important Traits That Successful Digital Marketers Must Have

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Although there are numerous traits that digital marketing professionals must have to be successful, there are some in particular that appear to be more critical than others. Perseverance, detail oriented, and being a team player are all important traits. However, from our experience here at Onimod Global, here are three traits that we have found to be essential drivers of digital marketing success.

1. Flexibility
The digital marketing industry is constantly innovating with updates and changes happening on a weekly or sometimes daily basis. Just look at how quickly platforms change or what factors are most important for quality SEO rankings. Therefore, in order to become a successful digital marketer having that ability to be flexible and thriving on change is a must. Successful digital marketing agencies have employees who are willing to adapt and can keep up with the speed of the industry.

2. Focus on Fundamentals
Fundamentals and basics such as writing, communication, and listening are all crucial skills when it comes to digital marketing. Although having advanced skills like SEO knowledge and website development expertise is important, the basic fundamentals of successful digital marketers can sometimes be overlooked. An article from Marketing Land portrays an example of “having a great idea to boost website traffic, but being unable to communicate it well to a client can be a huge setback.” Ultimately, there should always be a focus on fundamentals because without them it’s very difficult to execute successful digital marketing strategies.

3. Dedication
One of the most important traits any successful digital marketer has is dedication, and the hunger to always want to learn more and become the best. The best digital marketing agencies consist of marketers who are self motivated and will do whatever it takes to rise to the top of their field. What does being a dedicated digital marketer really mean though? An article from the Digital Marketing Institute talks about how driven digital marketers “attend conferences, build strong networks, take refresher courses, stay on top of industry news, and always learn new skills.” In the end, being dedicated and passionate when it comes to digital marketing will set successful marketers apart from the mediocre ones.

Contact Us
For more information regarding digital marketing expertise, visit the Onimod Global Website. We provide weekly news updates on the latest in the world of digital marketing. Enjoy!

Creating a Highly Proficient Digital Company Culture

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Company culture is a relevant topic for any industry. However, statistics show that workplace culture is particularly impactful in the digital space. Respondents to a McKinsey&Company survey reported “cultural and behavioral challenges” as the most significant challenge to meeting their digital priorities.

Expert Advice

Statistics like the one mentioned previously have caused many corporate leaders to reconsider their methods. Time recently released an article written by Arianna Huffington, founder of The Huffington Post, on this subject. In this article, Huffington details several ways in which companies can actually improve their culture. She suggests:

  • Overworking is Overrated: Americans have long held the belief that the more time you spend working, the better. Unfortunately, this constant state of maximum exertion quickly leads to burnout of even the best employees. The truth is, we are all human and we all need a break once in a while. By giving your employees time to recuperate, you support a more sustainable business model, which keeps quality employees around longer.
  • Hold Everyone Accountable: It has become the norm to let those with extraordinary talent run the show. As Huffington puts it, these “brilliant jerks” may be causing more harm than good to your company, even if they do bring in a profit. She explains that once others see that this kind of awful behavior is tolerated, there isn’t much to keep them from behaving that way themselves.
  • Authenticity Above All Else: Consumers today, particularly millennials, are interested in companies that are concerned with more than just the bottom line. Social responsibility is not very easily fabricated. A company really needs to possess a genuine desire to improve the lives of others. This aspect is not necessary in order to be a successful company, but it is certainly a very effective way to win over younger consumers.

To read through the rest of Huffington’s article, which includes additional tips to improve your company’s culture, please click here.

More From Onimod Global

Here at Onimod Global, our content creation team is constantly working to produce relevant content about the digital marketing industry. Whether you are looking to learn about social media marketing, website development, search engine optimization, or any other digital service, we are here to keep you up to speed.

Please visit our blog to read through some of our latest articles!

Expert Opinions on Upcoming Super Bowl LII Ads

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Many tune in to watch the best football players in the country face off during the Super Bowl each year, but many more tune in exclusively to watch the amazing advertisements that are shown in between in the game.

Super Bowl Sunday is one of the most costly days of the year for many advertisers. Each ad is carefully crafted and backed by an enormous budget to appear in front of more than 110 million Americans. It is not absurd to say that $5 million is a bargain for such an ad.

This year, many professionals are weighing in about such Super Bowl ads. In this article we will focus on ways for marketers to improve their Super Bowl advertising strategy, as well as take a look at previous Super Bowl ads and how they compare to those in recent years.

How to Get the Biggest Bang for Your Buck

AdWeek contributor Chandler Sopko provided several ways in which she believes marketers will be able to optimize their efforts during Super Bowl LII. Her advice is as follows:

  • Outspend the Competition: Even if you are not planning to run a TV spot during the game, you still have to shell out a considerable amount of cash to get your ad into prime position for users. It is very common for people to interact with brands during the game, particularly through social media. For this to happen, you have to first gain their attention by making it to the forefront of the pack.
  • Pin it Up: Party hosts are going to be scouring Pinterest looking for recipes for their upcoming party. If your company has any relevance to users that are looking for ‘the best cheese dip ever’ or ‘football decorations’ now is the time to show them one of your ads.
  • Geotarget with Snapchat: Snapchat has allowed businesses to create and implement their own filters for quite a while now. If you own the type of establishment where users are likely to hang out during the game, such as a sports bar, then a geofilter would be an excellent way to engage your customers while also promoting your business. Make sure to add your logo to the filter. This will alert recipients of every snap of your business, and what a great environment it provides for major events.
  • Continue the Conversation: Do not let the end of the game mark the end of your campaign. Talk of Super Bowl ads extends far into the following week. Be sure that your campaign is still visible as people are discussing it with one another. This will hopefully help you to squeeze a few more engagements out of your target audience.

Past vs Present

Adweek took the time to interview several top creatives in the world of advertising. These creatives discussed their opinions on Super Bowl ads, and shockingly, they all had rather harsh criticisms to share.

Matthew Bull, founder and CEO of SoloUnion, and Rafael Rizuto, founder and CEO of TBD, felt that the Super Bowl is often used as an excuse to be more innovative and creative. Both of these critics felt that each and every day in advertising should be as innovative and creative as possible. No single day should get all of the attention or effort.

Gerry Graf, founder and CEO of Barton F. Graf, expressed disappointment in how little most brands receive for their incredibly large investments into advertising during the Super Bowl. He feels that in order for the ad to have the biggest impact possible on the brand, it should be used for a new company that is not yet recognized by many Americans.

To see the full video interview conducted by Adweek, please click HERE.