Why Digital Marketing Trends May Require You To Hire A Digital Marketing Agency

The digital marketing world is ever fluid, always dynamic and never dull, especially to the ever growing need to grow that CMO constantly faces. This is in part due to the emergence of new trends that are fundamentally changing the way marketers and brands reach out to potential customers. This changing landscape is essentially urging all players to step outside their comfort zone in order to attract high quality leads.

Outside of their comfort zone, traditional digital marketers are faced with a series of challenging tasks. From understanding the need to market across cross-platform devices and channels, to running customer-segmentation based messaging campaigns, these and other digital marketing trends are defining the future of marketing.

While there are plenty of growth hacking techniques available to CMOs and other marketing leaders, it might make sense to rely on an occasional helping hand.

Indeed, to help make sense of marketing trends and to capitalize on what they may mean for your business, consider hiring a third-party digital marketing agency to meet the demands and deadlines of your digital marketing to-do list.

But why would a CMO need to use an external digital marketing agency? The following points should give you some insights.

1. Stay Industry-Relevant

For starters, digital marketing agencies must follow the latest developments across digital marketing trends on a regular basis. It is part of their job description. If certain agencies fail to grasp what is happening, changing or unfolding in their industry, they will cease to be relevant. This is especially important, as current digital trends indicate that effective marketing requires brands to reach their target audience while adopting advanced omnichannel strategies. While your eye is understandably on your company and the product, digital marketing agencies are committed to keeping you abreast of all the latest developments in marketing.

2. Better Industry Storytellers

While your marketing team may be working really hard to promote your product offering, digital marketing agencies are made up of experienced professionals that can provide tangible value in defining and spreading your brand’s appeal across leading industry players. This focus can help bring about real results that can be very beneficial to your company. For instance, if your chosen agency succeeds in creatively generating positive PR about your brand’s ability to meet trend-related demands, this will improve your company’s image and naturally, help you capitalize on many marketing opportunities.

Unless you have a massive overhead budget, it’s almost impossible to hire effectively the skillsets needed to capitalize on many digital marketing opportunities. The capable talent to execute the digital strategies is an inherent part of agency culture, one that needs to be stimulated by daily deep, creative exercises. Also, today in the competitive digital landscape, brands need to limit risk, reduce human resource efforts, and purchase results by an accountable agency.

Learn more about who we are and what our Digital Marketing experts can do for you today.

digital marketing consulting

H/T Forbes.

Seven Ways to Jump-Start Your SEO Before a Site Launch

You’re about to launch your new website. You have a fantastic idea/product and a great team. You understand the basics of SEO. But you think you cannot do SEO without a live site. It is impossible, right?

Actually… no!

It is more than possible. In fact, it is critical.

Way too often, website owners fail to do pre-launch SEO. This results in a poor index of their site. So instead of jumping up in the rankings, their site is ignored by Google and the other search engines and buried deep in the results. They then are stuck with a long climb, even, in many cases, for their branded terms.

Following are seven smart ways to jump-start your SEO before your site launch, and I’m going to show you exactly how to implement each one.

1. Create a “coming soon” page and optimize the basics

Creating a strong, optimized “coming soon” page should be one of the very first things you do as you contemplate your new site. There are lots of reasons why this is important:

  1. Search engines give older sites more authority. Remember, it takes time to get ranked by the search engines, so start doing it with your “coming soon” page to cut some wait time after your launch. Robots don’t care if there’s a “coming soon” message on the page; they care about the content, keywords and user experience.
  2. Your coming soon page is a source of leads. Include a strong call to action here and entice visitors to fill out a lead form, perhaps by giving them something like a PDF guide, a video, an entry in a giveaway or detailed infographic in exchange. Keep adding to this leads list and nurture these leads throughout the process of getting the site done.
  3. This page can help build your brand. Express all of the information on your page in your brand’s voice. Use high-quality images on the page. Make sure all messaging is on point.
  4. You can begin to connect with users, even without a full site. Connect your “coming soon” page to your social media presence. Use your growing social media circle to create buzz about the new site and your content. Engage with people to entice them to visit the site as soon as it’s launched. Let everyone know that something big is coming soon.
  5. You can showcase press mentions and make it easier for press to contact you. Include a media kit on your “coming soon” page. Your media kit should be attractive, colorful and easy to access. It should include all of the basics about your business and website, and this is yet another chance for you to optimize content on this page with rich, descriptive content. In your press kit, include:
    • logos that media contacts can download and use;
    • all contact information for you and the business;
    • your mission statement and company overview;
    • a FAQ section, bios for you and your core staff; and
    • a summary of media coverage to date.

    Update the kit frequently. Not only will this ensure that it is more complete, but it’ll lead search engines to see fresh content here regularly. Make sure to do the kit on standard web pages so that it can be linked to and ranked.

If you’re still not convinced, remember: Google has advised webmasters to use a “coming soon” page in the past.

2. Build out all your social media profiles

It is absolutely critical to start building your social media community before your site launches. You want to make sure that you already have a loyal following who is invested in your business when the launch happens.

By engaging your audience on relevant social media platforms and sharing great content, you are fostering trust in your brand and business and furthering your reputation as an authority.

Make sure you have complete profiles on all of the biggies (Twitter, YouTube, Facebook, LinkedIn, Google+) and any of the other platforms that specifically speak to your target audience.

Connect each profile with your “coming soon” page, and make it simple for people to follow your social media presence and get updates about the launch by just clicking a button.

3. Get (at least) 10 blog posts ready

Well-optimized, actionable content will bring tons of organic traffic to your site even when it’s still very new. There is no shortcut here; you need your content to be high-quality. And while you need to keep that content coming long after the site has launched, you should already have a healthy content reserve in place at launch.

This is because the web crawlers will be visiting your site to index it right away, and you want them to have plenty of information-rich content to index from day one. Long-form content, in particular,  is going to provide a depth to your brand-new site that can’t be replaced, and it simply ranks higher in search results.

Also, in some cases, it is a good idea to start a blog pre-launch. This will allow you to do pre-launch announcements, add continual fresh content and build up a little SEO authority and buzz.

Hopefully, you will also be able to attract some links. In addition, when you start doing press releases, you will have your blog ready so that news sources and consumers can refer to it for more information.

4. Create all your pages, and make sure they are optimized

Along these same lines, you need multiple pages within your site, and each must be optimized. Include long-form, high-authority content that your target visitors will use on each page. Don’t reinvent the wheel from page to page; instead, make sure each page is focused and useful.

Remember to use keywords, long-tail keywords in particular (Your site will not rank for large terms right away), on every page and in page titles. Put your keyword database for your site to work on every page. You want to make sure you’ve created a fantastic, optimized page for every possible aspect of the business before the launch happens.

Then, when you go live, search engines will index the pages properly and (hopefully) give you some initial rankings.

5. Guest blog to build links to your domain

When I bring up guest blogging to build links to your domain, I’m not talking about spammy self-promotion. I’m talking about producing some of your best work to share with the audiences of sites you admire.

When done properly, guest blogging is a fast, powerful way to generate traffic to your site and leads for your email list. It also allows you to build your credibility and eventually become an influencer.

Search for the best guest blogging opportunities by checking the sites in your niche and finding out what kinds of guest posts they’d like to see. You can also search out the keywords and phrases that you want to be associated with to see where people read and write about those topics.

Finally, you can simply search for “guest blogging opportunities” or “write for us,” along with your niche keyword or phrase.

6. Put your site in key, niche directories

This step is critical before your launch. A directory simply lists sites and businesses and breaks them down using categories and sub-categories.

By getting your website listed in the right ones before launch, you will have built authority to your “coming soon” page that will be transferred to the rest of your pages when they go live.

If the directory is well-known and widely used in your area of business, it will be worthwhile. But don’t pay for just any directory. Make sure you know the directory is a real powerhouse in your field before paying.

7. Sign up for core sites

These core sites include, but are not limited to, the following:

  • Google +
  • Yelp
  • Best of the Web
  • Bing Places

There is a great service called KnowEm, which can help you do this more quickly.

The Checklist

There are a lot of things you can do prior to launch; I have not added every idea under the sun here. But this is generally a good checklist to build upon:

  • Create a “coming soon” page.
  • Create a media kit.
  • Get 10 blog posts ready, or just start blogging one to five times a week pre-launch.
  • Create and optimize all your pages on the back end before you launch.
  • Guest blog (shoot for one to four posts a month for the three months leading up to launch).
  • Sign up for niche directories.
  • Site up for core websites.
  • Do a series of press releases (product or company updates, benchmarks and so on).
  • Create YouTube videos if relevant.
  • Send products to bloggers to review before launch.
  • Pay for pre-launch advertorials, if possible.
  • Start building an email newsletter and send out updates.
  • Get in the press. (Craft your story and pitch it to editors. Respond to Help a Reporter Out requests and promote your product.)

Post-launch bonus: Remember to use metrics to monitor your results

The time immediately following your launch is crucial to your success. This is the time you must monitor your traffic, assess your results with metrics and test/tweak your strategy. Don’t lose time here. Stay on top of it.

Watch for red flags like these:

  • unusual dips and gaps in traffic, as well as general trends;
  • losses in keyword ranking;
  • spikes of 404s which signal crawl errors; and
  • unusually slow pages on the site that may be getting missed in the indexing process.

Also, make sure you have a great launch strategy. This will be the time to really hustle.

A little more wisdom…

One of the worst things you can do is launch an unoptimized site. Ask yourself this: How many websites do you think are launched a year?

You want to stand out, and to do it right, you need to have an optimized site. And not just optimized a little, you need to really put in the time. If you are new to the online space, make sure you work with someone with experience, so you have an optimized site and a great pre-launch SEO strategy.

website-design

R/T: Search Engine Land

7 Intriguing Digital Marketing Stats From the Past Week

It’s been a notable week for digital marketing stats, with new studies, developing news and industry trends. Here are the seven items that caught our eye:

1. Apple is winning against the FBI in the court of public opinion 
The Apple-FBI dustup this week has struck a nerve with many people because it represents an unusual confluence of a popular consumer brand, privacy and terrorism. Apple CEO Tim Cook rejected a court order to disable the iPhone’s auto-erase function, which removes all data from the device after 10 failed attempts to break into it. The feds’ demand was related to a phone belonging to Syed Rizwan Farook, the San Bernardino, Calif., shooter who gunned down 14 people on Dec. 2.

Some saw it as a risky branding move on the part of Cook and Apple, but when Vrge Analytics surveyed 600 people on Feb. 18 and 19, it found that 65 percent don’t believe Apple should be forced to unlock the shooter’s iPhone.

2. Advertisers are still lukewarm on podcasts
Advertisers are expected to spend $35.1 million on podcasts this year, says media agency ZenithOptimedia in The Wall Street Journal. Even though the format has exploded since Serial took off a little over a year ago, that figure represents just a 2 percent year-over-year increase.

3. City of the future
CityBridge plans to install at least 7,500 of its LinkNYC smart kiosks (and possibly as many as 10,000) around New York in the next few years, making Gotham one of the largest digital out-of-home networks in the world. Brands will be able to leverage the network with ads and interactive bells and whistles.

4. Is Periscope the key to your next gig?
Tim Menko and Ingmar Larsen are 30-year-old ad creatives in Amsterdam looking for full-time gigs in their adopted hometown as well as freelance work around the world. So earlier this week, they turned to livestreaming app Periscope to drum up interest in their talents. They reached their target audience—according to the duo, more than 100 people tuned in to the live presentation on their Periscope account (@MenkoLarsen) during the 35-minute presentation, with another 20 watching the replay during the 24 hours Periscope leaves clips online after the fact.

“It went really well,” said Menko “We got some great responses and are visiting three agencies in Amsterdam. Plus, a recruiter in London says he has got something for us, and we have scheduled in a Skype meeting [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][with him]. There was even an agency in Cape Town that would like to collaborate with us.”

5. Mobile commerce continues to soar
Bizrate, a division of Connexity, asked 9,142 online buyers in the U.S. and Canada about their device habits and learned that 73 percent use their smartphones to shop and that 21 percent use them to shop when they’re actually inside brick-and-mortar stores.

6. Latinos shop more on their smartphones
Hispanic shoppers are 36 percent more likely than non-Hispanics to use mobile devices to access digital shopping tools, per Epsilon’s recent survey of 2,500 consumers.

7. Danica reps Lyft
Lyft had Nascar star Danica Patrick pose as a driver for the ride-sharing service in a prank-style video, and it’s turned out to be a nice win for the brand. The clip, which you can watch below, has nearly 467,000 views in the past 30 hours on YouTube and Facebook.

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Why Email Is Key To Maximizing Owned Media (And Assets) In Digital Marketing

Every company has digital marketing challenges that are unique to their industry, their selling model (direct to consumer/wholesale/hybrid), their technology stack and their organizational structure. But acquiring first-party data to create a true model of customer journey is a struggle that persists across the board.

This post will focus on a topic that I believe is at the heart of a successful addressable marketing strategy: growing email and SMS lists.

More touches generally mean more responses, which is ultimately what we’re after. To be effective, you need to maximize data collection on your owned media.

An email address is the foundational digital currency that allows you to market to individuals, not just in email, but on social networks and through addressable display. It is, therefore, the most important permission to get.

As such, the number one rule is to ask for an email address at every direct customer touch point across all your owned media — point of sale, customer service, website and so on.

A Typical Scenario

If you look at most companies, you will find:

Fewer than 5% of site visitors transact.

A passive “signup for email” link exists somewhere on the home page. Some are more prominent than others, but they are often buried, especially if the company is not a retailer or publisher. In the best cases, there is a Lightbox that asks a user to sign up for email, but it usually doesn’t include any real value statement.

Customer service doesn’t ask for an email address or verify the one on file if they already have it, unless completing a transaction (think travel).

Point-of-sale systems will be somewhat dependent upon industry, but many companies don’t ask for any information at the point of sale.

Many use remarketing lists for search ads (RLSA) and retargeting cookies, which are great. But they’re still missing a huge opportunity to collect an email address, tie it to their web analytics package for analysis and later use it for segmentation.

The Resulting Potential Drawbacks

These methods can create a number of problems:

You are not capturing as many email addresses as you could be by making some minor changes. This not only impacts your email program directly, but it also stifles your ability to create true addressability in other channels.

You’re not rounding out your data set with other information, such as SMS, which means that you are limiting your ability to create a multi-channel journey for your prospects and customers. If you only have an email address or a cookie, then it is difficult to create an experience across multiple channels.

You are not optimizing your search bidding if you’re not factoring in that extra value created when people provide their email address.

What To Do

Here’s what you should be doing:

Actively ask for a mobile number (for SMS) and an email address when visitors come to your site, and clearly state the benefits of providing them. Don’t wait for them to find your link or text box somewhere on the page. (Tip: Make it easy for them to get out of the Lightbox on desktop and mobile. Test this yourself.)

As with many tactics, there are ways to do this well. Immediately hitting someone upon entrance with a value-less signup message and no easy way to get out of the Lightbox will likely drive up your bounce rate.

But if you can improve the Lightbox timing (test delays) and the relevancy of the signup value statement based on information gathered when the person enters the site (e.g., search term), you should see good results and little to no impact on your bounce rate.

Ask again differently if they dismiss the first Lightbox. Let people browse before asking again, but leverage technologies that incorporate browsing behavior into the message.

So if a visitor is looking at product A, product A can be featured in the Lightbox with a customized message that asks for email to learn more about that product. This tactic can easily help you double your email signup rates.

Create a simple web application for your customer service agents to enter emails if your current system doesn’t make it easy. When customers and prospects call in, there is a capability to capture an email address and what they called about.

Almost every email service provider (ESP) can be integrated into something like this. It may not be perfect compared with a full platform, but at least you are capturing email addresses.

Constantly ensure your customer data is current. Leverage the post-login experience to get updated email addresses and SMS information. When people log in to your site, check to see if you have an email address for that person, if it’s valid and if people are responding.

When a person logs in, ask for an updated email address or SMS number if he or she isn’t responding to email, you don’t have one on file, the one you have has been deemed invalid or the person has unsubscribed.

Your ESP has this data. The question is whether or not you can leverage it fast enough. But the rewards are that you have more complete information on your best customers — the ones who are using your site.

Final Thoughts

When people come to your site, a retargeting cookie is vital but it’s critical to create addressability and, if possible, connect your known and anonymous data for greater segmentation and personalization.

It’s important to ask for an email address, at the very least, if not SMS permission. Once you have these, you have the ability to connect with key people and segments across multiple media.

This gives you the ability to leverage most marketing clouds to the fullest. But incorporate the information visitors give you in a smooth way, not in a creepy, in-your-face way. Stay classy!

blog

H/T: Marketing Land.

Here Are 9 Intriguing Digital Marketing Stats From the Past Week

Digital marketing stats in the past week have been all about Facebook, the Super Bowl and the 2016 election, with a few other subjects sprinkled in. Check out the nine data points that caught our eye:

1. Social video continues to explode
Tucked into Facebook’s myriad of impressive numbers that came out in its 2015 Q4 earnings report yesterday was this nugget: There are roughly 100 million video views every day on the platform.

2. Apartments.com finds ‘Super’ success
None of the Super Bowl videos appear to be going crazy-viral so far. But Apartments.com’s first Big Game campaign is off to a good start—since launching its teaser clip on Wednesday, it has garnered 370,000 YouTube views.

3. The mobile election 
Sixty-seven percent of Hispanics and 60 percent of black voters visit political sites on mobile devices, compared with 49 percent of voters overall, per a report from the Interactive Advertising Bureau.

4. Constantly looking at the device
Millennials unlock their phones 200 times a day, while the rest of us do so 150 times every 24 hours. And that’s why lock-screen advertising company Unlockd is attracting brands such as Levi’s, Starbucks and Hulu as well as investors like News Corp. co-chairman Lachlan Murdoch.

5. Smartphone and tablet search ruled in Q4
Mobile accounted for 52 percent of Google clicks (including ads and organic) in the fourth quarter of 2015, according to Merkle/RKG’s quarterly report.

6. Data-breached companies are asking for it
Nonprofit security and privacy watchdog group Online Trust Alliance (OTA) said 91 percent of data breaches in the first part of 2015 could have been avoided if the affected companies had done their technical due diligence.

7. Facebook goes native
According to Facebook, native formats now make up more than 80 percent of impressions through its ad network (known as the Facebook Audience Network) and perform as much as seven times better than standard banner formats. The Menlo Park, Calif.-based company has seen a fivefold increase in the number of publishers offering native ads year over year.

8. Clinton vs. Sanders on social
Democratic presidential hopeful Bernie Sanders has more than 2.5 million Facebook fans, besting rival Hillary Clinton’s 2.2 million. But Clinton has 5.24 million Twitter followers, easily beating Sanders (1.24 million) on the microblogging site. Meanwhile, they are generally even on Instagram—Hillary has 762,000 followers, edging Bernie, who has 635,000.

9. Trump and Cruz—the livestreaming battle
On the other side of the aisle, it’s interesting to see GOP frontrunners Donald Trump and Ted Cruz using Facebook’s new livestreaming feature. The moves seem wise considering Trump has almost 5.5 million fans on the site, and Cruz has 1.8 million fans. Trump, meanwhile, has 198,000 followers on Periscope to Cruz’s 25,000 on the livestreaming app.

H/T: Adweek Gettyimages. 

7 Things About Digital Marketing Everyone Should Know

Digital marketing is something every company has to give due consideration to. Not an online business you say. Too bad because that doesn’t excuse you from anything. Even local, land-based businesses have to focus on the online arena, as that’s where their target audiences are.

Here are seven things about digital marketing you absolutely have to know.

1. Mobile Is Now 

Audiences aren’t shifting more to browsing via mobile devices. They are already there. Over 50% of all Internet users are now operating exclusively on mobile devices. If you haven’t made your site responsive and geared everything towards smaller screens, you’re in trouble. First, Google will actively penalize you in the search results, consequently reducing your audience. Second, your existing customers will become increasingly frustrated and alienated.

2. Micro-Moments

The easiest way to define this is by relating it to impulse shopping. Portability and accessibility in the business world has led to the rise of micro-moments. You have mere seconds to fulfill a customer’s need. Your company has to have a platform that operates 24/7 in order to cater to anyone wherever they are.

3. Using Apps

Apps are becoming the ultimate way to reach your audience. A quick look at the TV and you will see just how many companies are advertising their apps instead of their core businesses. This is because many customers are ignoring browsers and going straight for apps. If you don’t already have a related app for your business, now is the time to address that.

4. Consider The Internet Of Things

The Internet of Things is a modern phenomenon relating to how ordinary every-day objects can, and are expected to, connect with a network. In other words, our phones turned from a simple way to make calls to connecting to the Internet. Smart home technology is another example of how the Internet of Things is taking hold. This is yet to become an absolute ‘must’ for businesses as it’s still in its infancy, but you should already be considering what you’re going to do about it. For now, this may be as simple as an app or thinking about the wider impact of your products and services.

5. Branding and Brand Management

The definition of branding for digital marketers has changed. It once referred to printing business cards, coming up with a website, and slapping a logo on it. Your brand extends to everything, now, especially how you are going to communicate with customers. Branding for businesses in 2016 must be holistic. It must include delving into potentially difficult topics like reputation and crisis management. Brands that succeed in the long run plan for every possible eventuality. All it takes is a co-worker to say the wrong thing and it can completely smear the company’s reputation.

6. Pushing People Through The Door

According to Edward James, CEO of Go Up, “SEO was once measured by the amount of traffic flowing to a website. Digital marketers made their money through getting people through the door. What happened afterwards was none of their concern. Now the responsibilities of the digital marketer have changed. It’s less about pushing people through the door and more about monitoring them throughout the entire purchasing process.” The digital marketer must concentrate on all steps of the buying process. In addition, after that they have to think about how they are going to retain customers in the long-term.

7. Live Streaming

Live streaming through platforms like Periscope and Twitch are on the up. Many companies have dismissed them as novelties that don’t need to be considered. Nevertheless, digital marketers have managed to turn them into dollar signs. Don’t underestimate the desire of customers to see what’s going on inside an operation. While we can’t give you any concrete tactics for how to utilize live streaming for the benefit of your business, what we can say is this is something to watch. Digital marketing is set to become more interactive than ever before, and part of this revolution will come from harnessing the potential of live streaming.

Conclusion

Digital marketing isn’t something you can ignore if you want to make your organization into a success. The time is now to take advantage of it. If you don’t know enough about it, hire someone. Nevertheless, whatever you do don’t let your competitors pass you by.

Our cross-channel digital marketing expertise, data analysis, precise construction and execution of successful digital marketing campaigns make sure your brand meets the consumer when and where they need them.  Contact us to speak with a Digital Marketing expert today.

H/T: Forbes. Google Images. Alumnify Inc.

Surviving Google’s New Policy Against Interstitial Ads

Google has spoken — and an important part of the mobile web will never be the same. At least that’s the theory, and certainly the search giant’s intention.

Google sees app install interstitials — those big ads that pop up suddenly on the mobile web and monopolize all of your mobile device screen to prompt you to download an app, rather than let you keep surfing — as too annoying to users. On November 2, the company therefore put in place a new policy to discourage the ads.

According to this policy, Google has since penalized mobile websites that use such interstitials by declaring these websites mobile-unfriendly. According to Google’s more detailed blog post about the policy from September:

Mobile web pages that show an app install interstitial that hides a significant amount of content on the transition from the search result page will no longer be considered mobile-friendly. This does not affect other types of interstitials. As an alternative to app install interstitials, browsers provide ways to promote an app that are more user-friendly.

Google app intall interstitial ad graphic

Graphic of an app install interstitial ad by Google.

Assessing The Policy’s Early Impact

Here at Yozio, my employer, we specialize in growing mobile apps through organic channels. We also considered app install interstitials a very viable option to drive downloads prior to the new policy going into effect. Hence, we’ve been watching its effects closely.

Now that the policy has been in place for a couple of months, we wanted to explore some basic questions: Has Google’s decision actually affected how mobile websites attempt to drive visitors to download apps? And how have some of the most prominent and growth-hacking savvy companies dealt with the change?

To answer those questions, let’s start by understanding the real context for Google’s sudden change — and why app install interstitials may not be that bad after all.

Google’s Rationale For Penalizing Interstitials

Google published the results of an experiment on the effects of interstitials on one of its own mobile websites, Google+, earlier this year. In this study, Google compared the results of showing visitors to the Google+ mobile website an app install interstitial with the results of showing them a smaller and less intrusive app install banner.

When showing the banner, Google reported that the number of people installing the Google+ app stayed virtually the same compared to showing the interstitial, while the number of one-day active users on the mobile website actually increased by 17 percent.

Although Google did not mention this study in its announcement of the policy, it’s reasonable to assume that such a directly relevant experiment is related to the company’s decision.

However, the results of the study may not be as clear-cut as they seem at first glance, and Google’s case against interstitials not as simple as it appears.

The Problems With Google’s Experiment

First, this was but one experiment, by one company, for one kind of mobile website and app. Across Yozio’s customers, we’ve seen some who increased installs significantly through optimizing interstitials: by 100 percent for Pinterest and 300 percent for Airbnb, for example.

For other customers of ours, interstitials were much less important. This experience suggests Google should not necessarily draw conclusions from just one test for one app.

Second, the experiment involved an app that Google doesn’t seem to care about: As the post about the study mentions, Google since retired both the interstitial and the banner permanently, preferring to leave users on the Google+ mobile web pages.

Third, if you’re not using one of Google’s apps (or at least an app featuring Google’s advertising), it’s clearly in the search giant’s interest to keep you on the mobile web instead — where you can access its search engine and see its ads much more easily.

It turns out that app interstitials may not be that bad, then, and Google’s reasons for opposing them not that simple. And what if your app does actually offer a better experience for users than your mobile website?

Let’s look at how some of the best companies that now comply with Google’s policy — and still find ways to drive traffic to their mobile app.

Using A New Kind Of Interstitial

One of the most innovative ways to circumvent Google’s new policy comes from — you guessed it — Google itself. This time, it’s for Google Docs, an app that’s decidedly better than its equivalent mobile web experience, and probably more valuable for more users than Google+.

What mobile users see when they arrive on the Google Docs site looks almost exactly like an interstitial, but it isn’t one. It’s the web page itself, only made to look like an interstitial. The navigation menu in the top right corner gives it away.

This is how Google survives its own policy.

This is how Google survives its own policy.

Yelp uses a similar strategy. No longer able to use a separate interstitial, Yelp (not affiliated with Yozio) simply made a mobile web page that looks exactly like one.

In fact, the page looks so much like an interstitial that we ran it through Google’s mobile-friendly test — and it passed with flying colors.

This mobile web page from Yelp looks like an interstitial

This mobile web page from Yelp looks like an interstitial.

Hiding Interstitials From Google

LinkedIn (again, no affiliation with Yozio) uses an equally innovative, but somewhat more sophisticated, approach. While the mobile web version of LinkedIn’s site does not use interstitials, when you request LinkedIn.com in your mobile browser, you’re instead redirected to a new, separate mobile web page. And this does look like an interstitial.

Cleverly, however, LinkedIn has excluded this new web page from Google’s indexing. So therefore, Google can’t penalize LinkedIn for using it, either.

LinkedIn app install interstitial mobile web page

LinkedIn’s special web page cannot be indexed by Google.

Developing Better Banners

Google recommends using App Install Smart Banners in Safari or Native App Install Banners in Chrome to replace interstitials. Unfortunately, these don’t offer much flexibility in design, which makes them a bad alternative for growth teams who need to experiment and iterate. The ability to do that is non-negotiable because it’s by far the best way to increase users, engagement and conversions.

Airbnb (a Yozio customer) is a growth-savvy company and currently experimenting with its own banners as opposed to the ones recommended by Google. We checked — and Airbnb’s site is still mobile-friendly.

It seems Google has left some wriggle room for the experimenters after all.

Airbnb app install banner

Airbnb flouts Google’s recommendation by using a homemade banner.

Beware of making those banners too large, though. We found an example on Zappos’ mobile web pages that ran into trouble in Google’s mobile-friendly test, which stated that the page “appears to have an app install interstitial” and “may not be mobile-friendly.” (Yozio is not affiliated with Zappos.)

Zappos app install banner

Zappos runs into trouble with its workaround.

Is Google Really Putting The User First?

We’ve seen our customers drive tens of millions of installs through organic channels such as mobile websites using app install interstitials or banners. Both can work — it all depends on the user.

Ultimately, understanding the user’s intent and presenting her with personalized content determines the click-through rate and install conversion rate. As Marketing Land editor Danny Sullivan’s excellent overview of Google’s policy explains, the company is ironically declaring war on the same problem it helped to create when it first started to drive users to download apps on its own sites.

By implementing this wide-ranging policy on the basis of questionable evidence, we don’t believe Google is putting the user first this time.

 

H/T: Marketing Land.

Bing Now Powers AOL Search: What Advertisers Need To Know

The move is now official: Bing has taken over serving search results and ads for AOL from Google. Initially announced in June 2015, the 10-year deal affects all AOL search traffic worldwide and on all devices. Here’s a look at what the move means for those managing Bing Ads campaigns.

First, the Ad distribution section under Ad Group level settings now includes AOL along with Bing and Yahoo.

bing-aol-ad-distribution

You can now also change ad group level network distribution within Bing Ads Editor. Whatever your settings are now, they won’t change, other than the fact that AOL is now included.aol-bing-ads-editor

Bringing AOL into the fold also includes AOL’s syndicated search partners in relevant locations. You’ll have insights into this type of traffic that wasn’t available when AOL ads were served by Google. In the Website URL (Publisher) report, the URLs of AOL owned and operated websites will be shown on separate lines and not consolidated with Bing and Yahoo’s owned and operated websites listed under “Bing and Yahoo! Search Properties Only.” You might not necessarily know that the site is part of the AOL syndication, but you will be able to add individual sites to exclusionlists.

AOL search also now appears as a new value in the Network and Top vs. Other columns in reports (including those run from the Reporting API), such as the Keyword performance report and Campaign performance report, and AOL is listed with Bing and Yahoo syndicated search partners.

AOL traffic now factors into both Bing Ads Campaign and Keyword Planners, as well. For more details, see the Bing Ads blog post on the updates.

 

microsoft-aol-logos2-1920
H/T: Search Engine Land

Digital Marketing: Marketing Rose Bowl-style

When the Hawkeyes played in the Rose Bowl in 1986, the first “laptop” computers weighed 12 pounds, the QVC network was new and the World Wide Web was still three years away.

Fast-forward to the wired age of 2015 and it’s a whole new world. With our noses glued to our ever-present screens and our attention splintered in a thousand different directions, collective events such as the Rose Bowl become a huge opportunity for connecting with customers on a personal level.

So businesses of all kinds are jumping on the Rose Bowl bandwagon with tools and tactics that weren’t even on the radar back then. For example, the University of Iowa’s athletic department proudly announced that it doubled its loyalty program’s membership for the mobile app, Hawkeye Rewards, after this year’s perfect regular season.

Travel agencies had their social media posts and ads prepped and ready to launch within minutes of the announcement.

Even businesses with only a glancing relationship with football were congratulating the team on their Facebook pages, creating Rose Bowl-themed specials, and tweeting their prognostications for the big game.

Marketing Micro Events

Most events won’t generate the kind of hype that a trip to the Rose Bowl does, but smaller, local events can be a good opportunity to promote your business and create community. A pizza joint near a high school can geo-target on hungry smartphone toting fans looking for a bite to eat after the game or event with coupons and deals.

Employers with positions to fill easily can target job fairs, industry events and even competitors. Businesses that hold seminars or trade shows can promote their events on LinkedIn and Facebook or through targeted behavioral ads.

Many of these tools allow granular targeting to the level of employer and even job title.

Events also can be a great source of content for future marketing campaigns. Businesses can create videos, slide shares or webinars and use those assets to acquire even more prospects and leads.

Targeting is Not a Penalty

Unlike the big game, targeting is practically a necessity in digital advertising because it helps you hit the audience most interested in your messages. Bonus: Nobody gets hurt and there’s no penalty.

Most people now expect businesses to anticipate, or at least recognize, their preferences and interests. For Iowa fans looking for tickets to the Rose Bowl, the more information they could find, the better.

Marketing analytics can identify which consumers followed the team page, visited related websites, purchased team apparel or mentioned their favorite teams on social media. The same methods are applied to identify customers with an interest in specific topics, products and services so you can provide relevant information and content to the right people.

Here’s one cautionary note: Don’t get cute. Consumers react badly to clickbait headlines such as “Rose Bowl Canceled” only to be taken to a page selling them something totally irrelevant. Not only will you not make the sale, you’ll likely lose whatever cyber trust you ever had with your audience to begin with.

In the meantime, enjoy the big game and good luck finding that coveted Rose Bowl apparel this year. Happy New Year and Go Hawks!

 

H/T: The Gazette

Goodbye Keyword Optimization — Welcome To The Age of Topical Optimization

Every business should have but one goal: to be an authority in its industry.

You might think the number one goal should be gaining new customers or making more sales. Obviously, that’s what any business wants. But businesses pursuing sales are often left in the dust by the businesses who are actively seeking to be industry authorities. That’s because sales and customers are like love — they are usually found when you’re not looking!

Many businesses succeed for a time by competing on price, but sooner or later, people realize they get what they pay for. Once that happens, they are gone, and the businesses pursues the next sucker.

The cost of keeping a customer is far, far, far (far, far) less than going out and getting a new one. That means getting people in with the lowest prices is going to kill your profits if you can’t keep them. And you’re only going to keep them by demonstrating, day in and day out, that you are the authority in what you do.

And all that starts with content.

When it comes to businesses, web searchers today are often looking primarily at two things: 1) customer reviews, and 2) authoritative content supplied by the business. The former is a reflection of the service you provide. The latter is a reflection of how well you “know your stuff.”

As we know, today’s search engine ranking algorithms have a heavy focus on content. We’ve always sought to optimize content with keywords, but now, keywords matter a whole lot less than actual topical authority.

But just how do you build that authority into your site?

If you said, “Content,” you’re half-right. Yes, content matters, but not just any content. Gone are the days of sites producing truckloads of “thin” content of little value. And gone are the days of optimizing any given page for keywords and hoping it will rank. Instead, search engines are looking for authoritative content that is more topically optimized than keyword-optimized.

Keyword Research Isn’t Dead

Keyword research is not dead

Many are proclaiming that keyword research is dead, and you might assume I’ve drawn the same conclusion. I haven’t. In fact, I think keyword research is more important now than ever, if we are going to write topically optimized content.

But the focus of our efforts isn’t on finding keywords just so they can be sprinkled into the site’s content. Instead, we focus on organizing the keywords into meaningful topical groups and considering searcher intent. From that, we are able to create meaningful, authoritative content.

My company, Pole Position Marketing, performs keyword research in two phases: 1) core term research, and 2) phrase research. If you get Phase 1 wrong, you’re going to have problems with Phase 2.

Essentially, core term research entails finding as many relevant keyword topics as possible. For example, if you sell salon products, your keyword topics might be shampoo, conditioner, hair color, hair dye, acrylic nails and so on. Each of those is a separate core term.

Once we have found all our topics, we can research each independently for a more lengthy list of phrases. For example, you might find “childrens shampoo,” “full body conditioner,” “permanent hair color,” “natural hair dye” and “acrylic nail kits.” That’s just a single example for each core term. Your keyword research is likely to produce a list of anywhere from 50 to thousands of phrases for each core term.

Obviously, not all the phrases you find will be relevant for your business, and those that are can’t all be included in a single piece of content. Any attempt to optimize a single piece of content for every relevant phrase is more likely going to end up diluting your content, rather than creating a single-focused authoritative piece.

Searcher Intent Determines The Content Focus

Searcher intent

One of the things you’re likely to find when sorting through all those keywords is that different keywords have different intents. Some searchers are looking for information, some are seeking out specific products and some are just beginning to see what’s out there and make comparisons. And surprisingly, some keywords are for a different product altogether.

For example, a keyword research for “acrylic nails” reveals a lot of different intents. Most searchers using that core term are looking for acrylic nails. No surprise there. But some are looking for designs, glitter, supplies, tips, kits, powder, polish, brushes, art and primer. The first thing to note here is that we’re likely not going to produce a page focused on all of these keywords. It’s just too broad.

So that means we have to divide these up. But we’re in luck, because searchers looking for “acrylic nail designs” have about 15 different ways for searching for that. Which means writing authoritative content on that topic shouldn’t be that difficult.

The same holds true for most of the other phrases mentioned above. Each produces a small list of keywords all narrowly focused on a subset of acrylic nail searches. Each one is worthy of a page of expert-knowledge content for either a page on your site or a blog post.

Topical Optimization Versus Keyword Optimization

Topical Optimization example

So far, we’ve talked pretty much about standard keyword optimization strategies. Maybe in the past, you felt that you could only optimize one keyword per page, or maybe you were already grouping keywords together like this. So where does the whole topical optimization come in?

Let’s go back to our salon store. We listed a number of different product lines offered on the site. Most businesses want immediate optimization for each category page on the site that represents those products. For our acrylic nail section, that would leave us with a handful of keywords for content focused on our most-searched group of phrases.

And that’s where most optimizers move on. They go from the Acrylic Nail category page to the Shampoo category page to the Conditioner category page and so on. The more product lines offered on a site, the more important it is to move on so that each product line gets authority content optimized for search.

But maybe moving on isn’t such a good idea. Maybe before we move on to the shampoos, we spend some more time on our acrylic nails. Take the time to optimize a page covering each of the keyword groups within the topic. For acrylic nails, this might mean optimizing more than 30 pages and blog posts. That builds up total topical dominance for a single topic.

Yeah, that means it may be a while before you get to the other products, but that’s okay. Better to have a single topic optimized to the hilt than to have 30 topics barely optimized. Why? Because by optimizing out the entire topic, you’re giving the search engines exactly what they want. Not only will you rank for hundreds of keyword phrases, you’ll also dominate for that topic. With one topic fully optimized, you’re ready to move on to the next.

Topical optimization doesn’t mean you have to have a single page or post that covers everything that needs to be said on the topic. Not only does that limit the number of entry points, it also doesn’t necessarily help searchers to land on the page that best represents their intent.

Instead of optimizing your site for keywords and hoping to rank here and there, focus on building the site out to dominate a topic with multiple pages and blog posts.

Each page or post will target a tightly correlated group of keywords, but all built around a slightly broader topic. That gives you a chance to dominate a topic through multiple related pages, each focused on a specific visitor intent. That’s tough to beat.

Topical Optimization

                                                                                                          H/T: Search Engine Land