How to Build Customer Loyalty That Drives Local Search Traffic

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When dreaming up ways to improve search engine results, few SEO specialists consider customer loyalty. However, customer loyalty plays a very crucial role in marketing for a company.

Lessons From Amazon

Amazon never set out to become a brand driven by customer satisfaction. Their primary concern has always been to fulfill orders as efficiently as possible, but along the way they were able to gain valuable insights of customers. All reviews on Amazon are 100% due to the efforts of verified customers. By allowing consumers to share their own experiences, Amazon was quickly able to build an incredibly trustworthy service.

High customer satisfaction translates directly to customer loyalty. Any time a customer is dissatisfied with an Amazon product, they receive a full refund, and typically also gain a complimentary service from the company to incentivize the customer to come back. Customers love to have a voice, and Amazon is more than happy to provide them with a way to be heard by other target customers. Companies with a customer focus certainly have a thing or two to learn from Amazon regarding their customer loyalty methods.

6 Additional Components

It is no simple task to replicate the efforts of Amazon. For this reason, the search engine optimization specialists from Onimod Global are here to offer several simple ways in which you can develop better customer loyalty within your own organization. The following 6 tips are based off of Wesley Young’s article that was recently published through Search Engine Land:

  1. Social Loyalty: Social media has grown to wield an impressive amount of influence over any given company. Recently, Facebook began appealing to users looking for recommendations regarding any number of products or services. This feature allows other users to weigh in on the topic and recommend businesses that they find relevant to their friend’s search. This word-of-mouth by proxy through Facebook is significant because it disrupts typical search engine procedures.
  2. Narrative Control: As mentioned with the example of Amazon, online reviews carry an incredible amount of power. Make sure that you are giving customers a way to express their loyalty via online platforms such as Facebook and Yelp. You can even use this information as a testimonial to the benefits that your company offers.
  3. Forever Loyal: Truly loyal customers will seek out a preferred business no matter what the odds. Young used the example of Chick-Fil-A to represent this ideal. He noted that no matter where he goes, he can find a line out the door of Chick-Fil-A, even when other area fast food restaurants have no wait at all.
  4. Loyalty Economics: It can be difficult to track down truly loyal customers. Typically, a company’s marketing efforts toward new clients are much more expensive than if the company were to simply continue marketing toward dissatisfied customers. For this reason, it may be worth considering ways in which you can better the experience of existing customers rather than solely focusing on new customer leads.
  5. Loyalty Database: Data is an invaluable resource for any business. Data regarding repeat customers is even more essential to promoting growth and prosperity. Once you are able to gain information about current loyal customers, you will be more easily able to locate new ones, which cuts out a lot of wasted ad dollar being used in search engine marketing.
  6. Determining Improvements: Even if a company’s customer satisfaction ratings are high, there is usually significant room for improvement. This issue points back to the loyalty database and what insights it can provide to your business. By going back over the numbers you can begin to paint a much clearer picture for both current and potential customers about your business and why it is the right choice for them to purchase goods and services from.

 

3 Important Traits That Successful Digital Marketers Must Have

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Although there are numerous traits that digital marketing professionals must have to be successful, there are some in particular that appear to be more critical than others. Perseverance, detail oriented, and being a team player are all important traits. However, from our experience here at Onimod Global, here are three traits that we have found to be essential drivers of digital marketing success.

1. Flexibility
The digital marketing industry is constantly innovating with updates and changes happening on a weekly or sometimes daily basis. Just look at how quickly platforms change or what factors are most important for quality SEO rankings. Therefore, in order to become a successful digital marketer having that ability to be flexible and thriving on change is a must. Successful digital marketing agencies have employees who are willing to adapt and can keep up with the speed of the industry.

2. Focus on Fundamentals
Fundamentals and basics such as writing, communication, and listening are all crucial skills when it comes to digital marketing. Although having advanced skills like SEO knowledge and website development expertise is important, the basic fundamentals of successful digital marketers can sometimes be overlooked. An article from Marketing Land portrays an example of “having a great idea to boost website traffic, but being unable to communicate it well to a client can be a huge setback.” Ultimately, there should always be a focus on fundamentals because without them it’s very difficult to execute successful digital marketing strategies.

3. Dedication
One of the most important traits any successful digital marketer has is dedication, and the hunger to always want to learn more and become the best. The best digital marketing agencies consist of marketers who are self motivated and will do whatever it takes to rise to the top of their field. What does being a dedicated digital marketer really mean though? An article from the Digital Marketing Institute talks about how driven digital marketers “attend conferences, build strong networks, take refresher courses, stay on top of industry news, and always learn new skills.” In the end, being dedicated and passionate when it comes to digital marketing will set successful marketers apart from the mediocre ones.

Contact Us
For more information regarding digital marketing expertise, visit the Onimod Global Website. We provide weekly news updates on the latest in the world of digital marketing. Enjoy!

When is it Time to Hire a Digital Marketing Agency?

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Regardless of how long your company has been in business, there will come a time when you realize you need assistance with online marketing efforts. The demand for engaging and effective digital marketing strategies is increasing, and numerous organizations don’t want to fall behind the curve. According to the U.S. Digital Marketing Spending Report from Gartner, “many companies outsource up to 50% of all online marketing activities.” Moreover, it’s critical to hire an experienced digital marketing agency sooner than later, and listed below are signs that it’s the right time to outsource.

Lack of relevant skills
It’s easy to imagine how much business owners already have to deal with when it comes to overseeing their own company. Therefore, trying to incorporate marketing efforts into individuals with busy schedules is probably not the best bet. Staying current with SEO strategies, SEM, social media, email marketing, etc is very time consuming and requires plenty of effort. Once your company has realized it’s time to work with an agency, be sure to find one that is experienced and is a good fit. Review case studies and other work from multiple agencies to help with your outsourcing process.

Inadequate Reporting
Are your marketing results being measured? What are the key performance indicators (KPIs) that matter the most? Are you focused on brand awareness, leads, or conversions? These are questions that should always be addressed when it comes to an organization’s digital marketing efforts. Hiring the right digital marketing agency would give your company the ability to measure results with accuracy and evaluate if returns on investments are positive.

Website is getting poor traffic
A lack of website traffic is a common issue that many businesses encounter. They begin to realize that the traffic being driven to their site is often irrelevant and lower than expected. Is your company paying close attention to Google Analytics data? How well does the site continually rank for relevant search queries? Questions like these can be better answered by a digital marketing agency with a proven track record. Ultimately, hiring an experienced agency is most likely the best solution to increasing relevant website traffic

Content quality is lacking
Many companies need to face the reality that their internal employees are most likely not experts regarding content generation and knowing how to increase online presence. A good digital marketing agency will consist of content marketing experts that better understand effective SEO strategies, high quality content, and how to increase organic traffic. Therefore, if content marketing results are poor, it’s time to hire a digital marketing agency that will help your business grow.

Contact Us
At Onimod Global we are a proven digital marketing agency and know what it takes to fulfill the needs of our clients. Check out Our Work and see what digital solutions we have to offer! We look forward to hearing from you!

4 Warning Signs to Look Out For When Choosing a Digital Marketing Agency

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Choosing the right digital marketing agency can be a difficult decision, especially since you are trusting an organization with your marketing budget that consists of thousands of dollars. It’s critical to find an agency that understands your business style and knows what’s going on in your industry. Listed below are some warning signs to look out for when in the process of choosing the right digital marketing agency for your business.

1. Unprofessional Website
Coming across a digital marketing agency with a website that is clearly unprofessional and lacks effort is one of the first noticeable red flags. How is an agency supposed to offer superior digital services if their own website looks poor? Some specific aspects to pay attention to when going through an agency’s website include: inconsistent brand images, old copyright date, poor mobile responsiveness, no custom domain name, lack of contact information, and having an overall poor design.

2. Unrealistic Promises
It’s surprising how many agencies are out there who make promises with prospective clients that are too good to be true. Hearing comments like “we guarantee first page rankings tomorrow” or “we have inside sources at Google and other major corporations who work with us” are huge warning signs. Any good agency knows that effective digital marketing strategies usually take time in terms of planning out, implementing, execution, and analysis. Moreover, an agency that guarantees amazing results in a short period of time is most likely unrealistic and probably won’t deliver on the promises.

3. Lack of Communication and Transparency
Communication and transparency are huge when it comes to digital marketing and client satisfaction. According to an article from Forbes, they interviewed members of the Forbes Agency Council and they found that “the biggest calls of distress we heard from potential clients was poor communication from other agencies they hired.” Transparency is also critical, as agencies should always be open to sharing data and whatever else clients want to see that involves their marketing investments. If an agency refuses to give you access to AdWords and Analytics accounts then something is wrong. Also be sure an agency is truthful and has the capability to back up data with legitimate results.

4. Weak Portfolio
Who are the agency’s current clientele and what kind of work have they accomplished for them? Be sure to look out for any references or testimonials and if they’re legitimate or not. Also, when evaluating an agency’s portfolio look for important data like percent increases in page views, leads, organic rankings, conversions, and any other metrics that may be important. However, one of the most important aspects to research in portfolios or case studies is finding out if clients returned a positive ROI. Also try to find out how many clients an agency has and what their retention rates are. In the end, a digital marketing agency that portrays a weak portfolio is one that should be avoided at all costs.

Contact Us
At Onimod Global we are a proven digital marketing agency and know what it takes to fulfill the needs of every client. Check out Our Work and see what digital solutions we have to offer! We look forward to hearing from you!

4 Digital Marketing Skills Every Professional Must Have

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Digital Marketing is a very broad term that consists of many important areas for professionals to master, and is also a fast growing industry for employment. SEO, SEM, social media advertising, email marketing, and data analysis are all critical aspects that every digital marketing expert should have experience with. Besides knowledge of these key areas, what are some other important digital marketing skills professionals should have?

1. Copywriting and Content Development 
Being able to effectively communicate and deliver persuasive messages is one digital marketing skill that can never be overlooked. Content is one of the most important components of every advertising campaign, and is a major factor when it comes to SEO and ranking for certain search queries. It is crucial that every blog post, Google ad, commercial, and company website contains relevant and powerful content. Driving home the “big idea” to every potential consumer is how you get your name out there, and why others should do business with you. Ultimately, content development is a skill that more and more marketers are being asked to master.

2. Website Development Knowledge
Some people confuse digital marketing and website development as two completely separate fields. In some ways this could be the case, yet having website development knowledge will greatly benefit an individual’s digital marketing expertise. Being able to understand the basics of HTML, CSS, JavaScript, and how to operate within a content management system (CMS) are all important. Another thing to keep in mind regarding website development knowledge is that it goes hand in hand with SEO, and understanding how to achieve good organic rankings on search engines. Moreover, the more website development knowledge a digital marketing professional has, the better.

3. Research and Strategic Planning
Staying current with the latest digital marketing trends and updates will only set yourself apart from the other digital marketers in the industry. Taking 30 minutes out of your day to read up on articles from Search Engine Land, Forbes, AdWeek, and Search Engine Journal can be extremely beneficial. Effective research can sometimes require more than simply “Googling things” like understanding the industries of clientele and who their target audiences are. In addition to research, strategic planning is also very important. This refers to analyzing past data and knowing how to deliver better results in the long run.

4. Account Management
Having proper account management skills and understanding how to effectively interact with clients is huge. Demonstrating strong account management means you have a firm grasp of execution, planning, strategy, budgeting, data analysis, and more. Being flexible and customer service-oriented is important as well. Campaigns consistently need monitored, problems arise, and some clients experience their best business outside of the typical Monday-Friday 9-5 hours. In the end, account management is huge in digital marketing, and certain “soft skills” often times get overlooked.

Contact Us: For more information regarding digital marketing, visit the Onimod Global Website. We provide weekly news updates on the latest in the world of digital marketing. Enjoy!

Google Set to Launch new “Google Stamp” Platform Soon

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It’s been reported that Google is set to launch their new “Google Stamp” platform in the near future with intentions to compete with Instagram’s stories and Snapchat’s Discover features. Although the exact launch date of the new Google platform is unknown, there has been plenty of speculation about the full capabilities of this tool. This post will explore what is known so far about the Google Stamp and its future marketing implications.

Google Stamp Overview
Back in August, news was released from the Wall Street Journal that Google has been developing their new Google Stamp product as a direct competitor to Snapchat’s Discover feature. The Discover component is one of Snapchat’s most lucrative and popular features, which enables users to view stories of breaking news, sporting events, celebrities, and every other important thing happening in the world. According to an article from Search Engine Watch, the Google Stamp platform is “expected to function in a similar manner to Snapchat Discover. Users will be able to view difference pieces of content with a healthy mix of video, images, and text to keep readers engaged.” Another interesting aspect to point out is the meaning behind the Google Stamp name. Stamp is a combination of the “St” as an abbreviation for stories and the “amp” acronym for accelerated mobile pages.

Advertising Implications
With the implementation of Google Stamp coming in the near future, this raises the questions of advertising implications and what this will mean for brands looking to get involved. The Search Engine Watch article points out that “advertisers should not view this as a traditional media purchase, as there will need to be close collaboration between content creators and content promoters to ensure that ads are contextual.” As for the campaign format, it’s thought to be similar to launching a campaign on Snapchat or Instagram. The article mentions how “the same team who handles AdWords campaigns would have to integrate new skill sets to make the most of this opportunity to effectively advertise on Google Stamp.” Ultimately, it will be interesting to see what advertising options become available on the Google Stamp and how brands choose to utilize them.

Unanswered Questions
All of the information released so far about the Google Stamp leaves plenty of unanswered questions, as a lot is still unknown about the product. The Search Engine Watch article lists numerous questions that will be important to answer once the Google Stamp officially launches. Listed below are some of the critical questions the article mentions.

– “Which types of queries will trigger Stamp results?”
– “How frequently will Google Stamp be featured in search results?”
– “Will users migrate over to Google to use what seems likely to be a very similar product to Snapchat Discover?”
– “What options will be open to advertisers? Will Google introduce innovative new formats to maximize Stamp’s potential?”

Contact Us
For more information regarding digital marketing expertise, visit the Onimod Global Website. We provide weekly news updates on the latest in the world of digital marketing. Enjoy!

Top Qualities of a Successful Digital Marketing Agency

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What separates a successful digital marketing agency from a mediocre one? Numerous agencies claim they provide the best digital services available and will always go out of their way for client needs, but is this really the case? Listed below are some essential qualities that every digital marketing agency should possess in order to be successful in today’s industry.

Flexibility
Is your current agency available for any needs that arise outside of standard office hours (9-5)? From our perspective, digital marketing is a 24/7 operation and any agency that thinks otherwise is not providing the best service possible. Problems arise, campaigns need monitored, and some industries experience their best business outside of the typical Monday-Friday 9-5 hours. Therefore, flexibility is huge when it comes to digital marketing and if your agency isn’t fulfilling your needs then it may be time to make a change.

Experience
Evaluating the previous experience of an agency is a major factor when determining their success. Does the agency have a proven track record? Are their clients legitimate and relevant to your business or industry? Will they address your specific needs? Always be sure to analyze an agency’s portfolio and case studies to determine if their experience matches your needs. View our Case Studies at Onimod Global and take a look at our credible experience in all aspects of digital marketing.

Transparency
When it comes to digital marketing and working with clients, transparency is a huge quality that clients desire and often expect. An agency demonstrating transparency refers to the clarity of billing, accuracy of data, how campaigns are actually performing, and what’s happening in general. Working with a digital marketing agency that is trustworthy will ultimately lead to better results in the long run. Moreover, transparency is a quality that can never be ignored when evaluating an agency. It separates successful digital agencies from the mediocre ones.

Expertise 
Every agency should be an expert when it comes to SEO, SEM, Social Media, Data Analysis, Website Development, and every other critical component of digital marketing. Is the agency a Google Partner? Are the employees certified in Google AdWords and Analytics? These are important questions to consider when evaluating whether an agency is legitimate or not. All successful digital agencies in today’s industry demonstrate many if not all of these capabilities and always be sure to check out previous work/case studies for reassurance.

Contact Us: At Onimod Global we are a proven digital marketing agency and know what it takes to fulfill the needs of every client. Check out Our Work and see what digital solutions we have to offer! We look forward to hearing from you!

Yahoo Sues Mozilla for Replacement of Firefox’s Default Search to Google

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It was announced earlier this week that Yahoo’s parent company (Oath) has decided to sue Mozilla for “breach of contract.” Oath claims that Mozilla “terminated a long term strategic agreement with Yahoo” in November. Mozilla recently launched their upgraded Firefox Quantum browser and has implemented Google as their new default search tool. It was approximately 3 years ago when Yahoo and Mozilla signed an agreement that Yahoo would be the default search engine on Firefox.

According to Greg Sterling in an article from Search Engine Land, the lawsuit “seeks unspecified money damages and interest from Mozilla, but Mozilla claims they have the right to terminate the relationship under the contract.” Mozilla’s Firefox browser lost market share to Chrome during the 3 year period with Yahoo. Mozilla blames this lose in market share largely on Yahoo search. Yahoo/Oath argue that “issues with the browser experience (speed and performance)” were to blame instead. Sterling points out that “the truth probably lies somewhere in between.”

Implications Moving Forward
Mozilla switching from Yahoo to Google as their new default search tool is huge. As if Google’s market share in search engine providers wasn’t large enough, this move will expand their share even more. The article states that “Firefox’s market share is about 13 percent to Chrome’s nearly 59 percent. Yahoo search market share is roughly 12 percent to Google’s 63 percent.” Ultimately, it will be interesting to see where Firefox’s market share goes from here, as the reactions to the upgraded “Firefox Quantum” browser appear to be positive thus far.

Contact Us: For more information regarding digital marketing expertise and news, visit the Onimod Global Website. We look forward to hearing from you!

How To Maximize Your Company Blog To Improve Overall SEO Results

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It’s evident that blogging is important in a digitally dominated space, yet many organizations don’t fully understand the SEO implications that effective blogging can have. It seems every company has implemented a blog to their site at this point. However, many fail to take advantage of blog content to increase overall organic search rankings. Listed below are some ways in which companies can maximize their blog content to enhance overall search engine optimization (SEO) results.

Always Optimize Content
Continually generating new content is usually a good practice, but that doesn’t mean existing blog posts should be ignored. Going back to previous posts and reviewing keyword phrases, media, tags, and other parts of a post to help rank better for desired search queries is an effective method. Paying attention to basic “on page” SEO components is another aspect that can’t be ignored. Header tags, meta descriptions, image titles, alt text, internal link building, and having an SSL certificate are all important when it comes to ranking well.

Define Audiences
Blog content should never be randomly created with no specific audiences in mind. Each post should always be produced with intentions to reach segments of your target audience. This means content should be filled with meaningful keyword phrases related to what your consumer base is searching for. For instance, if you’re in the sports bar industry you want to blog about content related to big upcoming games/events geared toward sports fans to draw in as much traffic as possible. Ultimately, creating content for specific target audiences is a key aspect to blogging and will contribute to increased SEO rankings.

Blog Title
The importance of having a creative and appealing blog title a lot of times gets overlooked. Many organizations use titles like “Blog” or “News” for their company blog, which isn’t the best practice for optimization. Creativity and being descriptive are two solutions to better blog optimization. “What audiences am I trying to reach?” and “What are important keyword phrases related to my industry?” are a couple of critical questions to use as a basis for the title of a blog. Moreover, it seems like a minor detail, but coming up with a good title for your company blog is something that should never be ignored.

Social Media Engagement
Sharing blog content on multiple social media platforms is a simple method to increase overall visibility. Utilizing channels like Facebook, Twitter, LinkedIn, Google Plus, and Google My Business to share content should always be one of the final steps in the process. Be sure to include keyword rich descriptions with social posts as well that way your content has a better chance of ranking. Additional benefits to sharing blog content on social media include the ability to reach new audiences, keeping social media platforms relevant, and the chance of increasing referral traffic.

Contact Us: At Onimod Global we specialize in SEO, content creation, and every other aspect of digital marketing. Check out Our Work to see what digital marketing solutions we have to offer!

Benefits of Pursuing a Digital Marketing Career

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It’s no surprise that career opportunities within the digital marketing industry continue to grow, especially in the larger U.S. cities. With digital marketing being the heaviest advertising route used by most organizations today, these career opportunities are flourishing. Many individuals from previous generations are unfamiliar with concepts like SEO, SEM, Social Media Marketing, Email Marketing, Website Development, and other important aspects of the digital industry. Listed below are some benefits as to why pursuing a career in digital marketing is a good move.

Variety of Career Options
As mentioned previously the digital marketing industry is comprised of many areas, in which there are plenty of career options available. Many marketing organizations not only consist of SEO/SEM strategists, they include graphic designers, business development executives, content writers, social media specialists, and other opportunities. Deciding on which route to enter can come down to multiple factors, yet it should ultimately depend on what what your top interests and skill sets are. In the end, digital marketing is a versatile industry and that means there’s opportunities for numerous career choices.

In Demand Profession
The demand for digital marketing professionals is increasing at a rapid rate. According to the Digital Marketing Institute, “It is anticipated that there would be around 150,000 digital marketing jobs at the end of 2020 and not enough professionals to fulfill them. there will also be a rise in demand for digital marketing professionals by about 38% this year.” Because of this increasing demand for digital marketing careers, entering the digital industry will provide job seekers with a huge competitive advantage in the job hunt.

Salaries Rising
It’s evident that the demand for digital marketing experts currently exceeds the supply, so how does this affect salaries? Entering a growing industry with a shortage of skills makes digital marketing professionals a commodity. This gives leverage for better salary negotiations and higher starting wages than most first jobs right out of college. According to a study from Prosperity in 2014, “digital salaries are rising faster than in the previous five years, and the pace of growth is set to fasten in the future.” Moreover, as salaries continue to climb within the industry, this presents a clear benefit to becoming an expert in the digital marketing field.

Advancement Opportunities
In addition to the great job outlook for digital marketing careers, the opportunity for advancement in the field is also promising. Entry level positions out of college typically consist of SEO/SEM strategists, social media specialists, content developers, etc. If you’re able to catch on quick and continually learn more about the digital marketing world then advancement to an upper level position is very reachable. Digital marketing managers, director of digital, or a VP of marketing for example are all respectable and reachable advancement opportunities.

Contact Us: For more information regarding digital marketing, visit the Onimod Global Website. We provide weekly news updates on the latest in the world of digital marketing. Enjoy!