Tag Archive for: seo

5 Digital Marketing Predictions for 2017

This past year has been an intense one, to say the least. But we’re finally nearing the end, and we’re ready to set our sights on 2017! Of course, in order to make appropriate assumptions about what will occur next year, we have to look back at some of the notable digital marketing predictions that came true this year.

Throughout 2016, we saw a rise in voice search queries, Google’s Penguin algorithm began updating in real-time, mobile-friendly sites continued to be rewarded, and so much more. Social media platforms like Snapchat and Instagram expanded their arsenals, and AI (Artificial Intelligence) technology was such a favorite this year that Amazon was sold out of its Echo and Echo Dot devices at one point.

Since many of these popular trends are still pretty new, we can only expect them to continue to grow in the new year.

Below are some of our digital marketing predictions for the upcoming year

1. The shift from desktop-first to mobile-first will continue

mobile firstMobile search has always been an important component of SEO — and of digital marketing in general — so it’s no surprise that its role continues to grow as years pass. In 2015, Google released a mobile-friendly update to their search algorithm. Since this update, mobile-friendly websites have had the advantage over others when it comes to mobile rankings.

Today, many businesses are receiving more traffic from mobile search over desktop. In fact, Moz performed a study that showed 20 out of 24 industry niches note mobile as their primary source of web traffic. As technology progresses and Google continues to reward those with mobile-friendly sites over others, we have no doubt that the mobile-first trend will continue to rise and most likely overcome our desktop-first mentality.

2. Say hello to Progressive Web Apps

mobile appIf the mobile-first shift comes to pass, it’s possible that the move towards PWAs will as well. Just as AMP (a code that optimizes mobile websites) took precedence in 2015 and 2016, PWAs, or Progressive Web Apps, may take center stage in 2017. Users are becoming less and less patient with page load speeds, and even a highly optimized site has trouble loading within 3 seconds. Enter: Progressive Web Apps.

They’re defined as user experiences that have the same capabilities as a web page, and are reliable, fast, and engaging. In other words, they allow a website/website page to work as if it were an app, without actually being an app. Although PWAs may not be suitable for every type of business, there are plenty that could benefit from them, such as content-heavy or real-time data sites, chat-related platforms, news outlets, and blogs.

As consumers yearn for safer, faster, and easier-to-use mobile-friendly websites, we can expect to see a greater prominence of Progressive Web Apps in 2017. They may even replace the use of separate mobile sites or apps entirely — but let’s not get ahead of ourselves.

3. Live video will take over (at least with social media and content marketing)

live videoConsumers have become accustomed to carrying around mobile devices and having practically anything they need right at their fingertips. Now, both brands and individuals have begun using livestreaming as a way to be more in-the-moment with their followers (capitalizing on that whole #FOMO trend of the last couple years).

In the past, brands chalked up their entire video marketing strategy to the hope that one of their videos would go viral. However, as video (live video, in particular) becomes a larger part of users’ everyday lives, brands are going to have to work on continuously creating quality video content.

Joe Pulizzi remarks on how video will become an important part of content marketing strategies in 2017 in an article for the Content Marketing Institute:

“It doesn’t take “Chewbacca Mom” to show us how big and important using video and having a visual storytelling strategy are…most brands [should begin] building a process and organization around the ongoing delivery of valuable information through video.”

As top platforms like Instagram, Facebook, and Snapchat are incorporating live video, we can be sure we’ll see it grow in 2017.

4. Native advertising will flourish

native advertisingBack in the good ol’ days, online advertising was defined by intrusive pop-up ads and annoying flashing sidebar ads. And it’s important to remember that most of those ads were irrelevant and spammy.

While there are still plenty of ads like this, native advertising has helped online ads become more user-friendly. And to ensure that users don’t click on unwanted ads, brands are required to clearly label these ads as such. Websites like BuzzFeed, Mashable, and even The New York Times offer sponsored content that relate the ads to content users are already interested in viewing.

Brands are also taking advantage of the native advertising potential on social media sites like Facebook, Snapchat, and Instagram. With Facebook pushing their Promoted posts and ads and Instagram releasing it’s “Shop Now” button, we’re sure to see more online native advertising in the coming year.

5. People are going to want to SEE the data

data visualizationData is key to knowing the who’s, what’s, when’s, why’s, and how’s of your marketing strategy. However, that doesn’t mean analyzing data is easy. In all honesty, it can be boring and immensely time-consuming when done properly. Even if you analyze data every day, digesting all those numbers can be tricky.

Thankfully, there are plenty of data visualization tools that can help. As technology evolves, so are visuals; and as more data visualization tools become available, the more businesses are going to start using them. In addition, as narrative content grows in popularity, the need for visual storytelling grows.

Keeping these technological and content marketing trends in mind, 2017 is probably just the beginning of the data visualization revolution.

Recap

While we don’t have a crystal ball to know exactly what 2017 will hold, we feel it’s safe to say there is a lot to look forward to. What are your digital marketing predictions for the upcoming year? Leave your thoughts in the comments — we’d love to hear ‘em!

H/T: Business2Community

Essential Steps to Implement Now for 2017

As we approach the final month of 2016, it’s time to reconsider your ongoing SEO efforts and look at ways to step it up a gear for 2017. Read more

How Much Did Google’s Possum Update Affect Your Local SEO?

When Onimod Global noticed significant changes in Google’s Possum updates two months ago, we knew big changes were on the way for our  clients’ local search results. Read more

SEO is Not Dead; It’s Just a Shape-Shifter

I’m so tired of hearing various pundits say that SEO is dead. Maybe they are merely being provocative. Perhaps they need to fill seats in their event, and so they come up with “bait” session titles like “Why SEO is fundamentally DEAD.” (Yes, that was actually a keynote title at a very popular conference last year.) Or maybe they drank their own Kool-Aid and really believe this nonsense.

While SEO is NOT dead, the way that you’re doing it might be. Does the following describe your approach? You’ve optimized your H1s and meta tags and you’ve built a few (hopefully white hat) links. Now you just sit back and watch your site rise to the top of Google, right?

Wrong. This sort of cookie-cutter approach to SEO — one that equates SEO to tuning a guitar or to following the steps to a pumpkin pie recipe — rarely works in today’s search landscape.

Traditional SEO is dead

It’s human to want a repeatable formula to achieve a goal. The bad news is that there is no precise formula to SEO anymore. Sure, there are best practices, and a skilled SEO practitioner can greatly increase the chances of a good outcome. But we live in a world that comes with no guarantees — especially where SEO is concerned.

Of course, there have never really been any absolute guarantees when it comes to SEO. You should run away screaming from any SEO practitioner who promises one.

But for years, many operated under the illusion that if we just tweaked our title tags a little more and got just one more link, we would be rewarded with a higher ranking.

So if we aren’t able to predict an outcome from our optimization efforts, do I agree with those pundits who say that SEO must be dead?

In a way, yes. SEO in the traditional sense is dead. Outsmarting the search engines will no longer be feasible for most. But SEO does still exist, just in an evolved form.

To understand what SEO is today, let’s look at how we got here.

The rise of artificial intelligence and machine learning in search

Remember how Google Panda shook the SEO world? Panda was released on February 23, 2011, impacting up to 12 percent of search results. Some aspects of Panda were easy to understand — the notion of thin content, for example. But other aspects were quite subtle.

Panda was the introduction to machine learning for many in the SEO industry. Google had gathered ratings from humans on the perceived quality of a website based on a set of questions. The engineers at Google then applied machine learning algorithms to extend those subjective human opinions to the rest of the web, and Google Panda was born.

It’s one thing to tweak a title tag to have a better keyword. It’s quite another thing to ask yourself whether the page will be judged as delivering a high-quality experience.

Malcolm Gladwell suggests in his book, “Blink,” that humans judge quality literally in the blink of an eye. These snap judgments, including whether a website looks “shady” or “trustworthy,” come from the gut level. It’s extremely difficult to “game” a judgment that comes from the human subconscious.

Then, on September 26, 2013, Google took artificial intelligence to another level by announcing that Hummingbird, a major rewrite of the core search algorithm, had been released. Not since the Caffeine update had there been such a significant reworking of Google’s machinery.

Most of us SEO practitioners have seen the evidence of the Panda algorithm and its spammy link penalizing counterpart, Penguin, starkly staring back at us in Google Analytics in the form of a major organic traffic drop. But when it came to Hummingbird, for most sites, there was no obvious impact. Yet when Matt Cutts said Hummingbird affected 90 percent of all searches (compare this to Panda’s 12 percent), it was clear something big had happened. But what?

“OK Google” shepherds in semantic search

A clue had come in the form of a Google demonstration of hands-free conversational search at Google I/O: the “OK Google” voice command.

It was thrilling to see we were one step closer to realizing a Star Trekkian future where we could speak to our machines using natural, everyday language, and they would not only understand us but also answer back.

But under the covers, to handle conversational queries correctly, search engines like Google needed to understand the intent of the query, not just the words in it.

We had made the leap from “words” to “concepts.” Understanding the meaning behind words, as well as the relationships between the words in a given topic, is known as semantic search.

If this ability to understanding meaning and intent behind words is not “artificial intelligence,” I don’t know what is. Google Now is only the beginning. We’ll soon be talking to our computers more than we will be typing at them.

And search continues to evolve. Last year, Google announced it had released RankBrain, which is machine learning that helps Google understand and process search queries. RankBrain has been particularly useful to Google in long-tail queries, which are often conversational and new to Google. Even today, 15 percent of search queries entered into Google are new searches never seen before. RankBrain is being run across 100 percent of all Google search queries; it’s become pervasive.

RankBrain is another step in the evolution of the true realization of semantic search.

With semantic search, Google can understand what an article is about. We see evidence of this when articles rank for keywords that are not found anywhere in the article (or in anchor text pointing to the article). One simple example of this is the search for “internet marketing,” which returns Quick Sprout’s guide to online marketing in the number one position. The word “internet” is not found anywhere in the guide.

So if you can rank for a keyword without having it in your title tag or in any of the usual optimization targets (such as the URL and H1), how much does on-page optimization really matter?

Title tag correlation with higher rankings is smaller than expected

In a recent study that analyzed one million Google search results, Backlinko found that the correlation between a given keyword in the title tag and the ranking for the search with that keyword was much smaller than expected.

It used to be important in SEO to have an exact matching keyword (or at least close to it) in a title tag in order to rank for that particular search query. What the Backlinko study illustrated is that Google is now significantly better at understanding the context of your page, and thus you don’t need to be explicit with the keyword you’re targeting, especially if your content clearly discusses the related entities involved in the topic.

It’s all about “entities”

What do I mean by “entities?” Let’s take an example. If you have an article on list building, it’s likely that the keyword “list building” would appear, but it is also likely that terms related to list building would also be present in the article, such as “subscribers” and “email.” These terms are relevant to our topic of list building, s0 it’s reasonable to expect them to be in our article.

We know that “email” adds specificity to “list building.” For example, it further defines the type of list (it’s not a Facebook audience). So “list building” and “email” have a relationship which creates meaning beyond just the words. So in the search industry we use the term “entities” to describe these “things” that have a meaning and often have a real-life existence and relationships with other entities.

Incidentally, this may be why longer-form content is performing better in organic search today, because the content describes more fully the topic and has more of the related entities present.

My favorite new tool for exploring entities and relationships between topics is Searchmetrics’ new Topic Explorer, which I demonstrated live last week at Pubcon in the Advanced Keyword Research session. Since Google has gone beyond keywords into entities, we too need to go beyond traditional “keyword research” into “entity research.”

Key takeaways

Winning at SEO today is not about figuring which buttons to push. Once you have done the technical due diligence to make your site Google-friendly, you need to put on your marketer’s hat and give up the old school SEO “tactics” that used to work but don’t anymore.

Yes, title tags should have keywords and should be written to entice the user to click through, but you no longer need to worry about getting the keyword precisely right. And it goes without saying that keyword stuffing your tags is not a valid practice, nor has it ever been.

Instead, focus on the experience of your site: How can you make it better?

Get deep into the mind of your ideal visitor and figure what makes them tick. What are their frustrations? What are they looking for? You need to solve for your user, not for the search engine.

Your focus should be on creating remarkable content that is clearly head and shoulders above its competitors, and then on getting users to rabidly consume and share that content.

Content has always been important with SEO. Now more than ever, extraordinary and noteworthy content that creates a conversation or adds massive value to existing conversations is an essential prerequisite to successful SEO.

“SEO is dead. Long live SEO!”

References: Search Engine Land.

The 7 Best Ad and Landing Page Elements to Boost Online Conversions

When it comes to success with paid search, it’s not just about ad copy. You have to pay attention to your ad extensions and your landing pages as well.

In this article, Mona Elesseily from Search Engine Land discusses the specific ad features and page elements that searchers/shoppers want when they’re shopping online. She also covers ways to also incorporate the elements using PPC/paid search.

1. Images

Seventy-eight percent of shoppers want images.

Shoppers respond well to images. It’s the reason Google has been and is continuing to increase the number of images we see on search engine results pages (SERPs). It’s also the reason good online retailers allow us to zoom in and view products from different angles.

An awesome way to increase the number of images in the SERPs is to use product listing ads (if applicable). We love how product ads allow us to take up space and show more than one product in the shopping pack. We like adding ad annotations like price drop alerts (in Bing), merchant badges and product ratings to make ads pop even more and grab buyer attention.

Focusing on feeds now will pay dividends in the future, as shopping feeds will likely appear in more places in the SERPs (Think image search and local ad units), and feed-based advertising will become much more commonplace. It’s a good idea to prep for opportunities that will come along in the not-too-distant future.

2. Product reviews

Sixty-nine percent of shoppers want product reviews.

It’s a great idea to have them on your site and also to incorporate them into PPC ads using review extensions. Review extensions are finicky, as there are lots of search engine policies related to posting “accurate and current” reviews. It’s not uncommon to have ads disapproved a few times before they get approved.

It’s worth noting that reviews can be no more than 12 months old to appear in Google Trusted Stores, and hence, review extensions. Consistently ask customers to review products, so that review extensions (and seller ratings, for that matter) will continue to appear in your account.

3. Side-by-side product comparisons

Forty-six percent of shoppers want side-by-side product comparisons.

These are effective ways to compare your company products or to compare your product against the products of competitors. Graph or table format tends to be the easiest to read and allows shoppers to better digest information.

Here’s an example from Phillips and some of their natural light wake-up lights:

http://searchengineland.com/figz/wp-content/seloads/2016/10/Screen-Shot-2016-10-02-at-11.34.27-PM-800x472.png

Personally, I like to highlight (or badge) the most popular product. Badging is very effective in improving online conversions, and I’ve seen increases of more than 20 percent when tables include a badge. In the example below, the pro version of the product is the most popular and is denoted using the color blue.

http://searchengineland.com/figz/wp-content/seloads/2016/10/Screen-Shot-2016-10-02-at-11.39.19-PM-800x378.png

This example would have been even better if the blue column were marked “best seller” (or similar wording).

4. Customer testimonials

Forty-two percent of shoppers want customer testimonials.

I find these very useful, especially if there’s a striking difference between you and your competitors.

I work with a company that manufactures a product that’s more expensive than their competitor’s product. Their testimonials highlight other benefits and do an effective job of making the extra cost negligible. The “negative” is offset by the awesome knowledge and customer service.

screen-shot-2016-10-03-at-12-07-27-am

Testimonials effectively encourage people to bite the bullet because they know their overall experience will be good and that they’ll be thrilled with their purchase.

5. Video product demos

Thirty percent of shoppers want video product demos.

This is especially true if the product is complicated or hard to understand. For example, let’s say you sell car replacement parts, and the parts are tricky to install. Here’s an example of videos from 1aauto.com.

screen-shot-2016-10-03-at-12-17-30-am

In PPC, video extensions are a good option to consider. At this point, these are only available in Bing.

6. Live chat with shopping assistant

Twenty-two percent of shoppers want live chat with a shopping assistant.

A good option for this is the ActionLink extension in Bing. We’ve seen higher ad engagement as a result of including this, especially in industries where people have a lot of questions, like home renovations.

7. Links to media coverage of company products

Nine percent of shoppers want links to media coverage of company products.

On sites, people often include “as seen on” and other such credibility indicators. Be sure to also include links to media coverage. I test short video clips of the media coverage on pages. Sometimes, having clips in addition to links to media coverage boosts conversions.

 

Official Google Webmaster Central Blog – Penguin is now part of our core algorithm

Google’s algorithms rely on more than 200 unique signals or “clues” that make it possible to surface what you might be looking for. These signals include things like the specific words that appear on websites, the freshness of content, your region and PageRank. One specific signal of the algorithms is called Penguin, which was first launched in 2012 and today has an update.

After a period of development and testing, Google are now rolling out an update to the Penguin algorithm in all languages. Here are the key changes you’ll see, which were also among webmasters’ top requests to them:

  • Penguin is now real-time. Historically, the list of sites affected by Penguin was periodically refreshed at the same time. Once a webmaster considerably improved their site and its presence on the internet, many of Google’s algorithms would take that into consideration very fast, but others, like Penguin, needed to be refreshed. With this change, Penguin’s data is refreshed in real time, so changes will be visible much faster, typically taking effect shortly after we recrawl and reindex a page. It also means Google aren’t going to comment on future refreshes.
  • Penguin is now more granular. Penguin now devalues spam by adjusting ranking based on spam signals, rather than affecting ranking of the whole site.

The web has significantly changed over the years, but webmasters should be free to focus on creating amazing, compelling websites. It’s also important to remember that updates like Penguin are just one of more than 200 signals Google use to determine rank.

For more information on the above changes and how it benefits you, contact an Onimod Global Digital Marketing expert today.

The Power of Social Media Marketing

What is Social Media Marketing?

Social media marketing refers to the process of gaining website traffic or attention through social media sites. Social media marketing programs usually center on efforts to create content that attracts attention and encourages readers to share it with their social networks.

Social media itself is a catch-all term for sites that may provide radically different social actions. For instance, Twitter is a social site designed to let people share short messages or “updates” with others. Facebook, in contrast is a full-blown social networking site that allows for sharing updates, photos, joining events and a variety of other activities.

How Are Search & Social Media Marketing Related?

Why would a search marketer — or a site about search engines — care about social media? The two are very closely related.

Social media often feeds into the discovery of new content such as news stories, and “discovery” is a search activity. Social media can also help build links that in turn support into SEO efforts. Many people also perform searches at social media sites to find social media content. Social connections may also impact the relevancy of some search results, either within a social media network or at a ‘mainstream’ search engine.

As long as you think of search and social media as separate projects and place them in silos, you won’t see the maximum impact for your business. Create a cross-functional process between the search and social so that you can integrate the search learning into social media, and the social media learning into search. The search keywords, social conversations, and the target audience behaviors are some of the key information that you should be sharing between the two.

The Bottom Line

It’s vital that you understand social media marketing fundamentals. Besides increasing brand awareness and establishing the legitimacy of the brand, social media marketing can affect the bottom line of a business by increasing sales. Learning about the importance of social media for marketing should also underscore why these efforts need to be continuous and the harm it does when social media marketing isn’t up to consumer expectations. Long story short, social media marketing is something that every business needs to do and needs to do well.

An integrated social media platform can enhance marketing campaign effectiveness, help improve brand building across the enterprise, and make a real impact on sales and the bottom line. Integrated social capability brings another great benefit by keeping the enterprise updated with the latest innovations in social media. Sites such as Facebook and LinkedIn are constantly innovating and updating their collaboration tools, content-sharing formats, etc. With integrating social capability, customers don’t need to change business functions in sales or marketing to catch up with these changes.

In today’s much-hyped world of social media marketing, integrated social capability can make a direct and positive impact on the business. Leveraging the power of content and social media marketing can help elevate your audience and customer base in a dramatic way. But getting started without any previous experience or insight could be challenging. Speak to an expert today at Onimod Global to learn how YOU can leverage your company’s social media marketing.

The #1 Reason Why Position #1 Doesn’t Matter

That’s right — position #1, the elusive goal for so many SEOs, may not matter so much anymore. Crazy statement, right? Trust me… follow me for just a minute.

The screen shot below shows what Google refers to as a featured snippet, also known as a direct answer. (It’s also one I searched recently when baking, realizing I forgot to buy self-rising flour and hoping I wouldn’t have to go back to the store. Anyway, moving on… )

http://searchengineland.com/figz/wp-content/seloads/2016/04/self-rising_flour_direct_answer.png

As you can see, the direct answer information is displaying above the initial search result. I don’t even have to click on the link to find the answer I need. I’m able to see that if I pull the baking powder and salt out of the cupboard, I can save myself a trip to the store.

While this is great for the end user, it means that MyRecipes.com provided me the information I needed, but I never visited their site. In many instances, however, the consumer is still going to visit the website because they need more information than what’s displayed in the direct answer.

So why does position #1 not matter as much? While the direct answer shown above does come from the #1-ranked website for the search query, it doesn’t always work this way. The direct answer is pulled from the site with the best answer, and Google doesn’t seem to care how it’s ranked.

In the example below, the featured snippet has been pulled from the #3-ranked result. (Not that I’ve ever searched this particular query in a sleep-deprived moment during the past year… )

http://searchengineland.com/figz/wp-content/seloads/2016/04/when-will-baby-sleep-direct-answer.png

Can you imagine the difference in traffic for the #3 result with the direct answer vs. the #1 result without? Normally, the top organic ranking would have the highest click-through rate; however, the direct answer is likely taking traffic from the top result here (if not getting the majority of the clicks).

It’s important to optimize the content on all of your properties, not just your website. Yes, you really do need to include full content descriptions on your social profiles, because you never know what Google’s going to deem the best candidate for a direct answer.

In the example below, Google has chosen a featured snippet from a video on Pottery Barn’s YouTube channel for the search query, “how to hang drapes.” A page from Pottery Barn’s website that contains tips and how-tos for hanging drapes is #1 in the SERP — but because they’ve optimized their YouTube video description, it’s been selected as the direct answer. This benefits Pottery Barn in the long run, because now they have more real estate above the fold.

 

The video is embedded in their website, along with additional supporting content on hanging drapes. Pottery Barn’s how-to guides provide a great information resource for customers, and that’s likely why Google’s rewarding them with both the featured snippet and the #1 position in the SERP.

http://searchengineland.com/figz/wp-content/seloads/2016/04/how-to-hang-drapes-direct-answer_1.png

The featured snippet is pulled from the video description on YouTube:

http://searchengineland.com/figz/wp-content/seloads/2016/04/how-to-hang-drapes-direct-answer.png

So, what does all of this have to do with your SEO content strategy? When you provide useful information that’s easy to follow and understand, it could be used as a featured snippet in Google search results. If that happens, you will likely see a boost in traffic to your site — perhaps even more than the top organic result.

If you have optimized your site and your social channels, you can potentially gain a bigger portion of the SERP landscape through the featured snippet and position #1 ranking. However, even without #1, if you have the featured snippet, you are essentially the new #1.

Now that you understand the reward, you need to determine how to go after the direct answers. Start by searching Google for some of your target keywords (especially long-tail variations that take the form of a question) and find out if these queries trigger a featured snippet.

If these searches do produce direct answers, look at the sites that are obtaining them and evaluate what they’re doing differently. If you have the right information on your site to answer the query, double-check your setup. Do you have a dedicated page for each question with comprehensive, high-quality content? Or do you answer the question as part of a larger FAQ page? You may need to make some changes in order to win the featured snippet placement.

Direct answers are still relatively new, and they’re not on all queries. You may find that they’re starting to add them for queries related to your vertical, but the number of questions being answered is limited. Remember, even if a particular query doesn’t trigger a direct answer now, it may in the future — so you can always start creating content with that in mind.

Keep in mind that featured snippets are more commonly found on informational queries rather than transactional ones, so optimizing your content for direct answers will primarily be for the purpose of capturing searchers at the top of the funnel. In other words, plan your content accordingly; don’t try to use product pages to obtain featured snippets unless it’s appropriate to do so.

Position #1 isn’t as important as being the direct answer. Focus on creating great content that’s useful to your audience, and target the queries that would send someone to your site. While simple answers such as “what is a substitute for self-rising flour” may not drive tons of traffic, queries like “how to hang drapes” will likely drive traffic and quite possibly revenue in time.

http://searchengineland.com/figz/wp-content/seloads/2014/08/seo-blocks-ss-19201-800x450.jpg

H/T: Search Engine Land.

Is Your Brand Prepared For Voice Search? 3 Steps to Get The Conversation Started

Whether you work in SEO or PPC, you’ve likely noticed a new trend emerging in your search reports: a rise in longer-tail searches and question-based search phrases. The likely culprit? Voice input.

Voice search is easier than text input; we all know this. We can speak something much more naturally than we can type it. Most of us are looking for a fast fix or a way to make multi-tasking more efficient, and conversational user interfaces fit that bill perfectly.

Whether we want to ask Alexa to clarify a recipe while cooking, ask Siri for directions while driving or run quick searches during the commercial breaks when second-screening, we’re all getting increasingly comfortable using voice search and digital personal assistants.

Take a look at the rapid adoption rates that Search Engine Land reported on back in December:

http://searchengineland.com/figz/wp-content/seloads/2016/04/MindMeldStudy-600x304.png

The vast majority of folks reported adopting conversational search just within the last several months, showing how dramatically it is growing.

Why does this matter?

There’s an obstacle that brands face when adjusting to voice input for search. The obstacle is that we will turn this easy input into a complicated problem because we haven’t adjusted for it.

Here are three simple steps you can take today to prepare.

1. Rethink how you’re showing up for branded searches

Do you follow the comedian John Oliver? I love how good he is at skewering companies or people who are doing things they shouldn’t. Recently, he did a report on the problem of mistaken identity in credit reporting with the three big credit reporting companies.

John Oliver’s investigation revealed that as many as 10 million people in the United States have major errors on their credit reports as a result of mistaken identity, but the major credit reporting companies (Equifax, Experian and TransUnion) have no system in place for fixing these errors which cause a lot of havoc in people’s lives.

Here’s what he did:

http://searchengineland.com/figz/wp-content/seloads/2016/04/Equifacks-600x300.png

He suggested his viewers visit parody sites his team created at equifacks.com, experianne.com and tramsonion.com. Because, as he said, “It would clearly be a horrible thing if these actual companies were mistaken for these fake companies. But don’t worry – 95 percent of the time, that won’t happen. And apparently that’s good enough, right?”

While this is a hilarious parody, we do need to take into account variations in pronunciation when it comes to voice search, since the margin of error here can be quite vast.

I could search for these brand names and still come across the parody sites, like here:

http://searchengineland.com/figz/wp-content/seloads/2016/04/TramsOnion_Screenshot-337x600.png

As you can see, this is not ideal for the credit company’s brand.

I’m going to walk you through a true example, and this is your cautionary tale.

I did a voice search on Cortana on my desktop for Bobbi Brown makeup. I noticed that Cortana spelled “Bobbi Brown” differently from the brand name:

http://searchengineland.com/figz/wp-content/seloads/2016/04/BobbyBrown-800x306.png

Here’s what the SERPs looked like:

http://searchengineland.com/figz/wp-content/seloads/2016/04/Bbrown_SERPs-800x393.png

Great job on the shopping ads here, and the organic results were on point, too. In this case, misspellings had been accounted for within the search strategy.

But what about brands that are not in English?

Let’s take Yves Saint Laurent as an example. I searched for “show me Yves Saint Laurent bags” using both Siri and Cortana:

http://searchengineland.com/figz/wp-content/seloads/2016/04/Siri_YSL-585x600.png

http://searchengineland.com/figz/wp-content/seloads/2016/04/CortanaYSL.png

Cortana did much better here than Siri did, but the variability in pronunciation means that we can’t count on voice search getting it right every time — at least not for a while.

Advertisers need to anticipate these issues and commit some time to resolving the voice search picture for their brands.

What can you do?

  • Research misspellings that can result from common mispronunciations of brand name, product name or key search terms.
  • Add them as a test to your keyword optimization strategy, though be careful to add in relevant negative keywords, as well.

2. Adjust for natural language

Natural language shows intent more strongly.

When you type a search, you use computer language — “Bahamas vacation deals,” for example. When you speak a search, you use your own language: “What are some Bahamas vacation deals for June?” or “How much does it cost to fly to the Bahamas?”

The advantage of this is the degree of specificity. That’s also where brands can stumble.

If your listing in the SERPs for one of these specific queries is a generic page, chances are you’ll lose the click. To boost your chances of winning, make sure you offer search results that can answer the query most closely.

For example, here are three of the ads that showed up for a conversational search for “What are some Bahamas vacation deals for June?” Which one would you have clicked on?

http://searchengineland.com/figz/wp-content/seloads/2016/04/Atlantis.png

The third ad mentioning the “summer sale” has a very high level of relevancy, and it is the only one that factored in the specific timeline mentioned by the searcher. That’s the one I would have picked!

What can you do?

  • Optimize your landing pages and ad copy to account for high-value natural language searches.
  • Since broad match may not always account for natural language queries, consider adding these high-value natural language queries as keywords within your PPC campaigns.
  • Select keywords based on the degree of intent the searches reveal. For example, I may not want to bid on “Who lives in the Bahamas?”
  • Adjust bids based on degree of intent. For example, I would want to ensure I raised my bids for relevant queries such as “What are the best vacation packages for the Bahamas?”

3. Adapt for top of funnel

Of course, you’re showing up for branded searches or transactional searches directly asking for your product. But what about being helpful to your customers by answering their questions with information you have to share?

As you know, content marketing helps brands build loyalty. When it comes to conversational search, it also helps you show up for long-tail queries, which is another aspect of voice search that is becoming more critical.

Since voice search queries have been shown to frequently contain question words, marketers could benefit from informational creative that addresses top-of-funnel queries, as well.

While they may not immediately be transactional, this content could help build your brand’s goodwill and engagement levels.

For example:

http://searchengineland.com/figz/wp-content/seloads/2016/04/Whitenteeth-612x600.png

What can you do?

  • Research a list of FAQs relevant to your products, and try optimizing those pages for the natural language query version of the questions.
  • Monitor additional KPIs, such as assisted conversions for PPC, as well as micro-conversions, such as form fills or content interaction.

In summary

Think of the last few searches you did using voice. How often are you using it? This is a great time to get a jump on voice search and voice inputs, as we all try to figure it out together as an industry.

The early adopter gets the advantage, so why not get the conversation started at your company?

http://searchengineland.com/figz/wp-content/seloads/2015/03/voice-search-app-ss-1920-800x450.jpg

Article H/T: Search Engine Land. Image: Alexander Supertramp / Shutterstock.com

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