Tag Archive for: SEM

Utilizing Google’s Lead Form Extensions

In late October of 2019 Google confirmed they were rolling out a new lead generation form extension. The goal of the extension is to help more mobile users convert and easily provide their contact information without ever leaving the SERP. “A fast, mobile-optimized experience makes form submission easy and eliminates the extra step of navigating to your mobile site lead form,” as explained by Google. The feature has been slowly rolled out to marketers in BETA over the last few months. 

What Are Google Lead Form Extensions? 

Before making a purchase, customers often want to contact your business to receive more information, but filling out forms can be difficult on mobile. Lead form extensions simplify the form fill process to generate quality leads for your business. They’re designed to attract customers with a strong call-to-action, which can be accessed after filling out the short form without leaving Search. The extension shows beneath your search ad on mobile and tablet devices. Marketers can customize the forms with their own titles, description, and which pieces of information they require from users. This could include:

  • Name 
  • Email 
  • Phone number 
  • Postal code 

If the user is signed into a Google account they’ll reach a form with already pre-populated contact details and can convert immediately. Additionally, marketers can design and upload their own background image for the lead form and customize the message shown after submission. Marketers then have the option to deliver their call-to-action in the form of a website link or direct download. Like all extensions, it may not always show and is more likely to show in top positions. Lastly, you only pay when a user clicks on the extension. 

How to Create a Lead Form Extension:

Once you’re inside a search campaign, visit the “Ads and Extensions” tab located on the left handrail. If your account has access to this beta, clicking on the blue “+” will give you this drop down, with a noted “Lead form extension” offer. When creating your lead form you first design how it will appear beneath your ad. Some of the choices you will be given include: 

 

  • Call-to-action: Google gives the options of Get Quote, Apply Now, Sign Up, Contact Us, Subscribe, Download, Book Now, or Get Offer.
  • Extension text: Here you can provide a 30 character message supplementing your call-to-action. It will appear right below the CTA on the SERP.

Next, you create the form users are directed to after clicking on the extension. Here you chose and provide:

  • The information you want to collect from users 
  • Your business name (30 characters): Shown at the top of the form.
  • A headline (30 characters): Shown immediately below the headline, serving as your primary CTA in the form. 
  • A description (200 characters): The main body of the form, allowing you to provide additional details about your offer. 
  • A link to your company’s privacy policy. 

Following the form you create a submission message. This includes a 200 character description and an optional additional call-to-action. You can then either store the leads in your ad account, or feed them directly to your CRM. It’s important to note that Google only stores your leads for 30 days, so you would have to download them frequently. 

Are Lead Form Extensions Right for Your Campaign?  

Lead form extensions are a great option, but may not be right for every campaign. They do have some limitations and aren’t available for all ad types. If your ad is for adult-oriented content, alcohol-related content, gambling-related content, politics, healthcare, or medicine it is not eligible for lead form extensions. Additionally, lead form extensions will only appear on mobile or tablet devices. If the majority of your traffic and conversions come through desktop, going through the trouble to set up lead form extensions may not be worth it. They also can only be controlled at the campaign level, not the account or ad group level. Only first-party advertisers or third-party agencies with a well-established, direct relationship with the products or services being offered, can use lead form ads. Affiliate networks or lead generation businesses will not be allowed to use the feature. Lastly, usage of the personal information you collect with lead form extensions must comply with Google’s data collection policies and local legal requirements. 

Final Thoughts 

If none of the policies or requirements present an issue with your company or campaign, then there’s no reason to not take advantage of this new feature. Capturing mobile conversions can be difficult, the lead form extension works to make that as easy as possible. At Onimod Global we are experts in SEM and as a Google Partner, we’re trusted by Google to excel with their products. If you need assistance in any area of Google Ads, we’re your team. 

Take a look at how we’ve helped other companies, and learn more about what we can do for you!

 

The Top 3 Signs You Need to Revamp Your Digital Marketing Strategy in 2020

In the fast-paced, highly competitive space of digital marketing, you never want to find your brand losing traction. While there are a variety of successful digital marketing strategies, it’s rare that it remains unchanged. The new year presents the perfect opportunity to evaluate your current practices, identify problem areas, and make necessary adjustments. 

With 2020 coming up next week, here are the top 3 signs you need to revamp your digital marketing strategy.  

Getting Traffic, But No Conversions

When you’re getting qualified traffic but lacking final sales, you probably need to reconsider your conversion rate optimization (CRO) initiatives. The best way to start this is by tracking on-site behavior. CRO is so valuable because it allows you to identify exactly where the fallout in the sales funnel occurs. Instead of just guessing what needs to be changed, you can now take remediation initiatives that target exactly what needs to be fixed. Areas such as content, page layout, CTA’s, shopping carts, etc should all be tracked and considered. 

Losing Rankings

SEO is vital for success in any digital marketing strategy because of all the other factors it supplements. When SEO starts to decline other key metrics, such as traffic, conversions, and revenue can follow suit. There are many reasons that can cause SEO rankings to fall, but the number one factor is search engine friendliness, or lack of, of your website. Search engines, such as Google and Bing, take into account page load time, structure, security, and usability when deciding how well a site ranks. It’s not uncommon for a site to rank well for years and drop because of a new Google update. With the popularity of mobile usage, sites that lack a responsive design have been falling in rankings. 

Keyword lists and site pages are two other factors taken into account. Keyword lists should be consistently updated to eliminate any low performing or irrelevant phrases. Site pages related to keywords should be updated accordingly as well. For best results, an SEO campaign must be cohesive and continuous. Having a strong, ongoing SEO campaign as a digital marketing strategy objective can be a large contributing factor to overall business success.

Lacking Social Success

Social media has become such a valuable tool for not only generating traffic, but conversions and revenue. Going into 2020, social media is no longer optional when it comes to successful digital marketing strategy. Business owners who have turned their back on social media or thought it wasn’t necessary must start to revisit social channels. Brands can improve their social media presence in a variety of ways. The most effective strategy is by being consistently proactive and responsive. This does mean that someone must always be listening and aware of what’s being said about your company and relevant topics online. Both positive and negative comments should be responded to. Excellent customer service can be demonstrated by addressing negative comments promptly with appropriate solutions. Guest posting, utilizing influencers, and sharing customers’ posts are additional strategies that help increase reach. 

Final Thoughts

The online landscape is constantly changing, which means digital marketing strategies should always follow. Failing to do so could mean missing out on valuable business opportunities. At Onimod Global, we ensure this doesn’t happen. As experts in all areas of digital marketing, from SEO, SEM, social, and more, we develop digital synergy for your company. Digital synergy is all about having visibility in the places your customers need you. Our cross-channel digital marketing campaigns are driven by machine learning analytics and human intelligence, to accomplish just that. 

Learn more about what we do and contact us today to ensure your digital marketing strategy is the best it can be for 2020! 

What You Should be Excluding from Your PPC Campaigns to Utilize Your Ad Budget

When building PPC campaigns, marketers usually focus on what should be included in targeting attributions. However, campaign exclusions are equally as important. Negative audiences, keywords, and other exclusions help to reduce wasted spend ensure people see the right messaging at the right stage of the funnel, and prevent users from being retargeted with products too many times. With targeting capabilities only getting more advanced, why not take advantage and utilize your budget to its fullest potential? 

Audiences You Should Exclude from PPC Campaigns:

Customer Support Seekers 

Users browsing customer support pages are likely existing customers looking for assistance, not shopping for more products. Nuances may apply depending on the goal of your campaign. For example, if you’re trying to upsell, existing customers looking for support may be a good target audience. If you offer premium support, you can also promote that through remarketing. In general, these are not users you want included in your campaign. You can build retargeting audiences based on URLs associated with the support section of your site to exclude them from your campaigns. 

Job Seekers 

Those looking for open job positions are likely not going to be product or service purchasers. So you don’t want to waste your budget by serving them ads for your latest promotion. Usually you  can identify these people by building a URL-based audience from your site’s career page. If you link to a third-party site for job applications, see if you can pixel that site, or track clicks to that site as a Google Analytics event to then build an audience for exclusion.

Past Converters 

These are not necessarily current customers, but have engaged in a conversion action, such as submitting a contact form or clicked on an ad in the past. Whether or not you target this audience depends on your business goal. If you have a multi-step funnel to work people up to the point of sale, then you would probably want to continue targeting this audience. If that’s the case they should still be put into their own category, as you don’t want to show them the same ad as before. This can be accomplished by tracking who as made it to your ‘Thank You’ page, then excluding that group from your original campaign. 

Current Customers

Whether or not you target this audience depends on your business goal as well. Sometimes you may want to sell current customers on additional features or new products. It’s often valuable to retarget past customers because they may be recurring revenue. Best practice would be to put past purchases into their own segment, see how they perform, and bid accordingly. Otherwise, you can create exclusions by uploading a customer match list of customer emails. If your product requires a login, you can build an audience based on people who have accessed pages that would indicate their status as a paying customer.

Additional Exclusions to Consider:

Your Own Company’s IP Address 

You always hope that your own employees aren’t clicking on your ads, but it can happen. But if even the ad doesn’t get clicked, it can still be wasting budget. Every impression counts. If Google detects your ads being seen, but not engaged, your campaign can be penalized. An impression without a click lowers your CTR, which can lower your quality score. This can then increase CPC, leading to fewer clicks and fewer leads. It’s best to be proactive and just block your company’s IP address completely, avoiding wasted ad dollars. 

Non-Business Hours 

Some may believe running ads 24/7 is how you would capture the most business, but this is not the case. It’s rare for companies to get many conversions between midnight and 6am. If your intake team isn’t capable of handling leads after hours, don’t waste your budget on clicks you can’t convert. It’s best to only run ads during business hours to ensure all calls can be answered and emails can be immediately responded to. 

Mobile Apps 

This is an issue most common among display campaigns. While you want to show your ads for mobile searches, you probably don’t want them getting shown within apps. When ads show up on game apps they’re usually either immediately ignored or clicked accidentally. Both which aren’t favorable. Now imagine what happens when a child is playing on a smartphone or tablet somewhere. Below is a screenshot of just a few placements from ONE account for the few short months a Display Campaign was active: 

Source: WordStream

At a top level look, it seems that your campaign is getting great clicks and impressions. When in reality it’s completely irrelevant traffic and wasted ad dollars. If you’re only getting a few irrelevant placements you can just exclude specific apps, otherwise you can exclude all mobile apps from your campaigns. This might be the best decision, as they can be costly clicks unlikely to convert. 

Finals Thoughts

Developing the right audience targets takes analyzation and constant A/B testing. And if your business is seasonal your audience targets may often change. It’s important to remember what you include and exclude from your campaign all depends on your campaign and business goal. 

More From Onimod Global 

At Onimod Global we’re experts in all areas of digital marketing from SEM and Web Dev to Social Media and Content Marketing.  Take a look at how we’ve helped other companies, and learn more about what we can do for you!

We Are Ten! Celebrating a Decade of Innovative Digital Solutions

Onimod Global is officially 10 years old! We’re celebrating a decade of providing expert and innovative digital marketing solutions for our clients. Working with companies of all sizes, in many industries across the globe has given us the opportunity to develop and perfect many different digital marketing strategies. 

We’re thankful for you, our wonderful clients, for putting your trust in our expertise, and allowing us to grow and perfect your marketing business goals year after year. With an innovative vision and a lot of hard work, Onimod Global quickly became one of the Midwest’s, America’s and the Globe’s fastest-growing digital marketing & SEO companies. Now spanning across six continents, our clients come to us – and stay with us – due to our proven business goal satisfaction rate and unique consultative approach. 

Over the last 10 years we have learned a lot about the changing face of digital marketing, but these are our core digital strategies we wanted to share with you. 

 

Our Core Digital Strategies:

SEO

Search Engine Optimization has always been our core attribute and the pillar of our digital marketing strategy. SEO has become vital in achieving long-term visibility for websites, especially with the continued expansion of new internet and search engine users. We’ve learned how to develop search engine optimization campaigns that drive organic traffic through increasing natural rankings across all major search engines, such as Google, Bing, and Yahoo. We accomplish this in a variety of ways. Some of our best practices include improving website crawlability and indexability, developing high quality content, and implementing proper metrics. 

Crawlability describes the search engine’s ability to access and crawl content on a page. Indexability refers to the search engine’s ability to analyze and add a page to its index. While these two elements are not mutually exclusive, it is extremely beneficial to have both for a site. If there is an issue with either, it prohibits search engines from analyzing and adding pages to their indexes. This ultimately makes it more difficult for your site to come up in search results. Our strategy starts with making sure that is not the case. We make sure there are no dead or broken links and that a site’s robot.txt file is properly updated. Following fixing all technical issues we start focusing on content optimization. Rankings continue to improve when quality content is consistently added to the site. This includes practices such as dropping relevant keywords into appropriate site places, using video and images when possible, and blog sharing. 

While these elements are extremely important, consistently measuring success is just as, if not more important. How will you know if your efforts are effective if you never check your progress? Measuring SEO success goes further than just tracking traffic and conversions. Time on page, pages per visit, bounce rate, scroll depth, and backlinks are all data points that give valuable insight to SEO performance.

SEM

Paid advertising across all search engines and social media platforms has become one of our specialties. Over our 10 years of SEM work we have become a trusted Google Partner, meaning we are a digital marketing company that is trusted by Google and excel with their products. We have learned to optimize our SEM strategy in a number of ways. A few of these include utilizing keywords and negative keywords, landing pages, and A/B testing all efforts. 

Finding relevant keywords and correct match type is essential for any paid search campaign. Irrelevant or low search volume keywords can result in a low quality score, which can prevent your ads from getting shown in search results. Generally, we suggest using on optimization for conversion match type, but it can differ depending on the campaign’s objective. Finding effective keywords takes a lot of trial and error. You want to use as many words or phrases as possible that align with what users are actually searching for. The use of negative keywords is important as well. You don’t want your ads firing for searches that are completely irrelevant to your services. We consistently watch the searches our ads fire for, ensuring we don’t waste budget on something that will never turn into a real customer or lead. 

Landing pages are something we suggest almost 100% of the time. Sending PPC traffic to a homepage can be a huge mistake. We believe that every search request is an opportunity and users are always looking for immediate solutions. If a user has already went as far as to click on your ad, make it easy as possible for them to actually convert. Sending them to your homepage means they will have to spend even more time searching through your site for what they actually want. If they don’t immediately find it, they’ll likely bounce and search elsewhere.

A/B testing is something that is widely underutilized when it comes to all aspects of websites and campaigns. You never really know how something is performing if it has nothing else to be compared to. We try to create different variations of ads and landing pages with various headings, keywords, body copy, placements, etc. To get clear results from tests it’s important to remember to only change one factor at a time and let it run long enough to gain accurate results. 

Social 

Mobile and social media have now established themselves as indispensable parts of the marketing mix. We utilize social media marketing to create social synergy for our clients. Social synergy is all about having visibility in the social spaces your consumers are searching, interacting, and engaging. The reason creating social positioning is so crucial is because it is now a great driver of leads and sales. An integrated social media platform can enhance marketing campaign effectiveness, help improve brand building across the enterprise, and make a real impact on sales and the bottom line. Integrated social capability brings another great benefit by keeping the enterprise updated with the latest innovations in social media. Sites such as Facebook and LinkedIn are constantly innovating and updating their collaboration tools, content-sharing formats, etc. With integrating social capability, customers don’t need to change business functions in sales or marketing to catch up with these changes.

We help our clients leverage the power of their content to elevate their audience and customer base in dramatic ways. This can be accomplished in a variety of ways. For content to be effective it must be consistent and high quality. We create and stick to monthly content calendars that guide our blog and post topics, which tags are used, where everything is shared, etc. Not only should the content you’re sharing be consistent, but it should have a purpose. Content should be based on questions potential customers might search for. The more direct and detailed the answer is, the better it will rank. It should also be actionable. Inform your audience about specific steps to take or resources they need to carry out the advice you’re giving. Content should always include a clear and a strong CTA, because the end goal is driving sales. In today’s much-hyped world of social media marketing, integrated social capability can make a direct and positive impact on the business.

What We Do Best 

We have a lot of digital strategies and solutions, expanding further than just SEO, SEM, and Social. But what we really do best is being our clients’ true marketing partner. Onimod Global can power entire corporate marketing departments or simply provide custom solutions for local businesses. We’re here for our clients 24 hours a day and live for the moment they’re in a pinch and need our help. We excel in customer service and serving as our clients consultative marketing team, delivering custom digital solutions client by client. 

Again, thank you to all our clients over the last 10 years, as without you, we would not be where we are today. 

More from Onimod Global

Learn more about what we do, take a look at some of our work, or become a client today! 

Black Friday Digital Marketing Tips

In 2018, 14.8 million online sales were processed on Black Friday, making it the most popular shopping day of Thanksgiving weekend, including Cyber Monday. Black Friday is one of the most important, if not the most important day of the year for businesses, both online and physically. Last year, 89 million consumers shopped both online and in-store. This year, it’s predicted that 61% of consumers will Black Friday shop online, and online spend will surpass $12 billion. Focusing on digital execution is becoming essential for Black Friday success, no matter your business. As Thanksgiving is right around the corner, now is the time to evaluate your current position and start preparing your digital marketing strategy for not only Black Friday, but the general holiday season. 

Preparing for Black Friday 

Do Your Research 

Research your competitors’ deals. If you’re offering a 20% discount and they’re offering 50%, which would you choose? You want your deals to have real value. Consider increasing the deal amount or adding additional offerings to ensure it will attract consumers. Of course you don’t want to go so low it affects your profit margins, but you want to offer something that will pull shoppers away from the competition. 

Evaluate Site 

When shoppers are already presented with so many different options, they’re not going to wait around for a slow or low performing site. 46% of shoppers have said they’ll never return to a slow website. Going even further, Google reported that for every one second delay in page load time, conversions can fall up to 20%. While there can be many causes of a slow site, these are the most common: 

  1. Heavy Page Image: Optimizing images will allow the pages on your website to receive bytes faster, and this makes your page more efficient with a faster load time.
  2. Large Files: We highly recommend a JavaScript compression or a minimization tool to help decrease your download size.
  3. Plug-Ins: Enabling caching with a plug-in allows pages on your site significantly faster. This saves you copies of pages with the same request, which allows your server load in a much more efficient manner.

It may be beneficial to get a professional digital audit, to ensure your site is performing at its best for Black Friday. 

Make Sure Tracking is in Place 

There are a variety of tracking and attributing tools and strategies. Google Analytics is one of the easiest to implement and includes a URL Builder Tool to assist you in the process. This will allow you to monitor performance beyond just sales numbers. These additional insights will allow you to be even better prepared in the future. 

If you already have analytics tools in place, analyze last year’s data. Have you tweaked your site based on those insights into how your holiday traffic behaves? Analyze what and what didn’t work in the past. Which of your products were most popular? Were most of your visits from email marketing, or did visitors find your site organically? What were they searching for? Use these insights to better plan this year’s strategy. 

Black Friday Digital Marketing Tips 

Start Early 

In a report by AdWords, 61% of holiday shoppers begin searching online for their purchases prior to the weekend of Thanksgiving. Consider creating a Black Friday landing page and letting it run all-year-round. If a shopper is doing early research for the deals they want to take advantage of on Black Friday, yours could be one of the first they see. If you keep that landing page up all year round, it will allow for continuous SEO work. By the time it gets close to Black Friday, and the searches get higher, your page will likely rank much better than those that just released their pages a few weeks prior. 

In addition to a specific Black Friday landing page, include the usual promotions and email blasts. Email marketing is an important aspect of Black Friday, but it needs to be done tactfully. The subject line is one of the most vital aspects, as if it doesn’t grab readers’ attention, it’s likely to remain unopened or marked as spam. Timing is also everything. Schedule your emails based on time zones or peak of online email users. 

Utilize Social Media 

Social media is becoming a great tool for ecommerce. The amount of users that purchase products via social media ads continues to rise. Both paid and non-paid social posts can be effective to create awareness for your sales. Include Black Friday hashtags in your posts so prospects searching for deals will easily find yours. Make sure to include a strong call-to-action in every post as well. Whether it be to visit your site or request more information on the sale. It’s additionally as important to engage with your audience. Don’t leave any comment unanswered. It always looks better when businesses are prompt with responses to questions or concerns. 

Initiate Referral Programs 

Consumers trust other consumers. Recommendations and referrals are some of the strongest forms of advertising. Take advantage of that and consider implementing a Black Friday referral program. Referred customers can actually be a great driver of brand loyalty and striking profitability than any of your other clients. The key is the reward has to be too good to pass up. If it’s not worth it, no consumers will care enough to put in the effort. There are a variety of ways to create enticing rewards without hindering profitability. 

Add a Countdown/Timer 

Shoppers can be indecisive. They often take their time to price shop and compare deals before making a final purchase. A countdown timer can add a little pressure to the situation and may be just the push a shopper needs to make a quick decision. It’s beneficial to include one for every product with the specific date and time the deal ends. Timers can be effective in more places than just product pages. Consider adding them as banners to landing pages, in promotional emails, or even social media pages. 

Personalization 

It’s no secret that serving highly tailored and personalized messages to each potential customer can drastically increase the chances of them converting. In fact, 63% of shoppers expect their purchase history to guide personalized experiences from brands. When it comes to Black Friday here a few ways you can try to make your marketing efforts more personalized: 

  • Include the recipient’s name in email blasts. 
  • Offer different deals to different customers. For example, existing or loyal customers are offered larger discounts or better deals. 
  • Include recommendations on product pages based on users past purchases and buying behavior. 

Black Friday is basically the kickoff to the holiday shopping season, but that doesn’t mean you can’t start your efforts long before Black Friday. Most of these strategies include detailed planning and targeting to be effective, which usually isn’t something that can be accomplished in a few days. It’s never too early to prepare for Black Friday. 

How We Can Help 

Even the best ecommerce sites can need help with digital marketing, especially around the busy season. At Onimod Global, we’re experts in all areas including SEM, SEO, social, web dev, automation, and analytics. With our expertise and unique cross-channel digital marketing campaign strategies, we can power entire corporate marketing departments, or provide custom solutions for local businesses. We are your 24/7, in-house marketing partner. 

Learn more about what we do, take a look at some of our work, or start your conversation with us today!

B2B Paid Search Tips

The B2B conversion funnel can be very different than that of B2C. The purchasing decision and sales cycle as a whole can take much longer. First, because there is more than one decision maker. When purchases are made, they’re usually signed off by multiple stakeholders. Once they do sign off, contracts need to get sent through legal departments as well. The average B2B sales cycle is  84 days, meaning it could be a long time before the company is actually using your product or service. B2B marketing can seem a little more complicated than B2C at first, but with the right strategies and tactics in place, it can easily be simplified. 

B2B Paid Search Tips:

Multiple messaging points across the funnel

Because there are usually multiple people that have to approve the purchase decision, it’s important to have relevant messages for the appropriate audience at each stage of the funnel. Those that are in the early exploring stages are likely to respond to upper-funnel messaging, that don’t require a strong push to sell. As they get further into the funnel and are looking for specific reviews or comparing costs, they are usually more inclined to convert when presented with a strong CTA. 

Branded and competitor keywords 

If you don’t organically rank number one for your brand searches or aren’t well-known in your industry, bidding on your branded keywords is a must. Even if you are, bidding on branded keywords can have many benefits, especially when targeting B2B searchers. It gives you full control over your message and allows you to direct users to the ideal landing page. 

It’s expected to have generic keywords relevant to your services, but you might want to drop in competitor-based keywords as well. CPCs may be higher than branded keywords, but they are often cheaper than generic. When a user searches for a competitor, they’re likely just looking for what they have to offer. Bidding on their keywords gives users more results and alternatives. This can be especially beneficial if you’re not well-known organically. Since your target market may not be aware of you yet, bidding on competitors they are searching for will get you immediate visibility. 

It’s important to keep a close eye on your keyword performance. If CPCs for competitor phrases are getting too high, or soaking up all your budget without producing conversions, you may no longer want to bid on those phrases. A/B test many sets of keywords, find which perform best, and allocate your budget appropriately. 

Tracking and attribution 

The most difficult part of running B2B paid search can be tracking and attributing your leads, clients, and sales back to specific campaigns, audiences, keywords, etc. Identifying where sales and revenue come should be clear with an ecommerce strategy, as long as tracking is set up correctly. Tracking and attribution for lead generation campaigns can get a bit more complicated. They key is collecting data from multiple sources, then bringing it back together to get a clear picture of performance. 

There are many different tools and strategies to track and attribute paid search performance. A simple way to track performance is by directly dropping UTM data into a URL. If you’re unfamiliar with this practice, Google’s URL Builder Tool is a good place to start. This strategy allows developers to pull the data through the website form completions, pull that into your CRM, then complete the attribution process separately. 

There are many attribution models. The most popular used on Google are data-drive, time-decay, and position-based. Data-driven uses the publisher’s machine learning algorithms to precisely calculate and assign partial credit to different touch points in your funnel. While this is an effective strategy, there are volume requirements. Those Being 15,000 clicks and 600 conversions over the past 30 days and 10,000 clicks and 400 conversions per month. The other models may be better for businesses that have smaller volume. 

Time decay assigns credit to different touch points through the funnel, giving more weight to the most recent touch points, and less for the older ones. This may be most beneficial for highly competitive B2B spaces, as closed deals hold more importance than initial leads. Position-based attribution assigns 40% credit to the top of the funnel, 40% to the bottom, and 20% to the middle of the funnel for a conversion. Since this strongly emphasizes top and bottom funnel interactions, it makes sense for businesses where initial leads are just as important as closed deals. 

Re-Marketing 

In B2B, it’s especially important to nurture leads once they have entered into the sales funnel, but with relevant messages. You don’t want to serve these prospects with top-funnel messages that are no longer apply to them. That’s why you should create re-marketing lists for every stage of your sales funnel. The messages should differ slightly based on where the prospect left off in the sales funnel. It can be beneficial to create separate landing pages for re-marketing campaigns as well. This allows you to craft your message and specifically target those that have seen the original ad, but didn’t initially convert. These strategies can be used for post-purchase marketing as well. It’s always more expensive to acquire a new customer than to keep an existing one. There are plenty of opportunities to turn first-time purchasers into long-term, loyal clients. Consider cross-selling, up-selling, renewing, limited offers, etc. 

Conclusion 

At first glance, B2B marketing can seem much more complex than B2C. Longer sales cycles and multiple purchase decision makers can seem intimidating, but it just requires a different outlook. Take a holistic look at your firm’s entire sales journey. Collate the relevant data for every touchpoint and start crafting the campaigns that will fit best, ultimately driving more leads and sales. 

Sometimes, even B2B companies need outside help. At Onimod Global we are experts in all aspects of SEM. With our expertise and unique cross-channel digital marketing campaign strategies, we can power entire corporate marketing departments, or provide custom solutions for local businesses. If you’re struggling with paid search, SEO, social media, automation, web dev, or any other aspects of digital marketing, Onimod Global is here to help. 

Learn more about what we do, take a look at some of our work, or start your conversation with us today!

Marketers’ Top Google AdWords Mistakes

Google AdWords is one of the most used digital marketing tools today. Even though its use is widespread, optimization is still difficult for some. Creating a successful AdWords campaign is time-consuming and takes detailed, exhaustive work. It may be demanding, but when carried out properly, these campaigns have the possibility to bring in a mass of sales and business opportunities. Not to mention the inverse can be scary for marketers: spending too much on an underperforming campaign. The average small business spends $9,000 and $10,000 on Google paid search campaigns. With marketers allocating so much budget to AdWords campaigns, it’s essential to know how to effectively use them, and to be aware of the mistakes to avoid. 

5 Most Common Mistakes and How to Avoid Them: 

Irrelevant Keywords or Wrong Match Type 

Keywords irrelevant to your ad copy or that have low search volume can cause your ads to have low quality scores. Along with using irrelevant keywords, you might be using too many. While you want to try to show up in as many searches as possible, you want to make sure they’re relevant to your product or service. Bidding on too many or irrelevant keywords will immediately drain your ad spend and could leave you conversion-less, especially if you’re using broad-match type. This match type allows ads to be triggered on a broad range of variations of your keywords, such as synonyms, possible misspellings, plural and singular forms, related searches, etc. 

The match mistake is an easy fix, as you can quickly go into the campaign settings to change it. First you should do your research on which type would be best for your particular campaign and target audience, such as phrase or exact match. Choosing the right keyword set can be a tedious task. It takes a lot of analysis, as well as trial and error. It’s important to choose keywords that are also used on your landing page, as that will increase your quality score. But it’s even more important to be aware of what your customers are actually searching. Users are much more likely to click on ads that include words and phrases that match exactly the query they typed in. Getting your list of keywords as tight and relevant as possible will help to drive conversions at the lowest possible cost. 

Not Utilizing Negative Keywords

Even after you have a solid list of keywords, there’s still a possibility of your ads getting shown for irrelevant or even negative searches. For example, you’re selling Axe deodorant and you’re bidding on the word “axe.” Someone could search “tree axe,” and your ad could fire. So you would want to apply “tree” as a negative keyword to ensure Google doesn’t trigger your ad for any searches involving that word. AdWords automatically gives you a list of suggested negative keywords to get started, but you shouldn’t leave it at that. Consistently watch your search terms report. Consider adding any keywords that come in for irrelevant queries, as well as expensive CPCs. If there’s a keyword that’s costing you high clicks and isn’t converting, you may want to pull it. 

Minimal Use of Ad Extensions 

Most users of Google AdWords are aware of ad extensions, but not of the full plethora or impact they can have. Ad extensions allow you to get more space on the results page, include more valuable information to your ad copy, send users directly where you want, give them the option to call you directly, and more. They can even have a factor in your overall ad rank. Google reported that adding a new ad extension typically increases click-through rates by 10-15%. Finding the right combination of relevant ad extensions can increase click through rates, lower cost per click, and improve positioning. Consider these popular extensions and their benefits: 

  • Callouts: Allow you to include specific attributes about your business, products, and services. This is an area where you can include more keywords and pitch-heavy content.
  • Sitelinks: These can build the content of your ad by offering additional information and links to more specific pages on your site, allowing users to get directly where they need to.
  • Structured Snippets: Allow your ad to highlight specific aspects of your products and services. The layout is a mix between a callout and a sitelink. Each snippet contains a header and list of features you choose to highlight. This extension can hurt your click-through rates if your content isn’t carefully thought out, because the design can be complicated and hard to read.

Not Using Landing Pages

Sending PPC traffic to a homepage is a huge mistake that some marketers are still unaware of. Most people that are performing searches are looking for an immediate solution to a problem. Sending them to your homepage means they will have to spend even more time searching through your site for what they actually want. If they don’t immediately find it, they’ll likely bounce and search elsewhere. If a user already went as far as clicking on your ad, make it easy as possible for them to actually convert. With that being said, you also need to make sure they’re being directed to appropriate landing pages. If you can, try to create a designated landing page for each keyword set that answer the same user intent, and make sure there is a clear call-to-action on each. You can learn more about creating high converting landing pages here

Not Testing Ads or AdCopy 

Testing is widely underutilized when it comes to AdWords campaigns. It is often dismissed as time-consuming and unnecessary, but you really don’t know how an ad is performing unless you can compare it to another. Create ads with various headings, keywords, body copy, placements, landing pages, etc. To get the best results from A/B testing remember to:

  • Only change one factor per test.
  • Have a clear hypothesis. 
  • Perform the test long enough to gain accurate results. 

 

Final Thoughts 

Every marketer makes mistakes, but being proactive can help you to avoid the simple ones. All these mistakes are easy to make, but they’re also relatively quick fixes and easy to learn from. Running AdWords campaigns can be tedious, but when carried out correctly the results can be monumental. That’s why it can be beneficial to outsource for your paid search needs. At Onimod Global we are experts in SEM. As a Google Partner, we are a digital marketing company, trusted by Google to excel with their products. We are experts in paid search on major search engines like Google, Bing, and Yahoo, as well as in social advertising across all platforms. We work as your own in-house digital marketing team. 

Learn more about what we do, or become a client today

 

With Mobile Traffic Rapidly Rising, Why Are Desktop Conversions 93% More Valuable?

A recent study done by AccuraCast has shown that mobile traffic is rising rapidly, however desktops are still preferred for transactions. The study discovered that while 60% of ad clicks in the last 12 months have come from mobile devices, desktops convert 60% more. Consumers use their smartphones for everything, yet they’re still not comfortable converting from them. This phenomenon is starting to raise many questions for marketers and advertisers. Are mobile ads driving the right traffic? Does mobile ad spend even have real value? 

 

Results 

For this study, AccuraCast analyzed 10 million clicks across 100 ad accounts over a 12-month period, comparing click and conversion trends between mobile and desktop. It was discovered that mobile ad clicks have increased by 11% from last year (49% to 60%), and mobile ad impressions rose by 6% (45% to 56%). Mobile conversions also rose 10% this year (39% to 49%). 

Source: AccuraCast

While mobile traffic increased significantly and conversions rose slightly, it was discovered that the overwhelming majority of conversions still come from desktops. Desktops convert 60% more than mobile users, and desktop conversions are worth 93% more than mobile. 

Historically AOV for desktop transactions has been higher than mobile devices. This has been found by multiple other studies and reports. As a generalization, consumers browse on mobile devices, but tend to go back to desktops to make final purchases. 

 

Issues with Mobile Conversions 

AccuraCast believes the reason for higher mobile impressions but lower conversions lies deeper in problems with the mobile user experience. These include issues such as: 

  • Low quality apps and/or sites driving traffic but not conversions. 
  • Low performing landing pages that make transactions difficult. 
  • Ineffective ad placements that lead to worthless clicks. 

 

Takeaway Recommendations 

 

1. As mobile visitors continue to rise, so should the quality of your mobile site and/or app. 

Mobile interfaces continue to improve, and users are expecting them to. Being mobile friendly is important across all industries. This means some companies should consider designing for mobile first, instead of desktop site. If you design mobile first you can leverage the larger screen real estate available on a desktop platform as a second step. It’s important to understand we are not suggesting this because desktop is dead. As the study has shown, it’s not at all, it’s still very important. But it’s far easier to take a mobile UI to the desktop than to take a desktop one to a smartphone.

 

2. Desktop still remains at utmost importance. 

To reiterate, data continues to prove conversions happen on desktops majority of the time, so you must continue to pay attention to your desktop site. Most consumers use more than one device when making a purchase. For example, someone may browse a store on their mobile phone, then go to their desktop to actually make a purchase. Because of this it’s smart to offer users on mobile devices the option to provide contact information, save shopping carts, or implement other functionality that allows them to defer the actual completion of a conversion to a later time. 

The rationale is that users may not want to deal with complicated forms or enter their credit card information on mobile devices. Following up with them later lets them come back on a desktop and convert at a more convenient time for them. If you adopt this strategy, it’s recommended to test it thoroughly to see which system gets the best results. 

 

3. Compare your site’s behavior to industry norms. 

If the average percentage of mobile visitors is 60% and your site is only at 35%, that may indicate an internal issue, such as a slow mobile site. Check how you compare to industry norms. If there’s a large delta, take the time to perform an audit to understand why. 

 

Final Thoughts 

For years now, industry experts have advised businesses to speed up and simplify the mobile user experience. As it’s been heavily forecasted that conversions and revenue from mobile devices will be growing rapidly. The results of this study show there’s still some distance to go. However, the desktop and mobile devices should not be seen as mutually exclusive channels. Most shoppers use multiple devices to make purchasing decisions. 

 

More from Onimod Global 

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The Benefits of Embracing Consumer Privacy for Digital Marketers

Marketers have been tracking behavior, targeting individuals, and gathering endless data with implicit consent for years now. But after recently learning about privacy breaches across social platforms and search engines, consumers have started taking ownership over their data and privacy rights. As this trend becomes more popular the traditional data tracking strategies will likely no longer be a suitable way to pursue leads and revenue. 

Privacy is something a lot of marketers, and companies as a whole, are starting to take into consideration as making a core principle of the user-first experience. Privacy and transparency have the potential to shift the focus from getting short-term leads to creating long-term trust and consumer relationships. These factors are what have the potential to make your brand stand out among others and why embracing privacy can actually turn into profit. 

 

Here are 5 reasons why marketers should start embracing privacy: 

Gaining customer trust 

Embracing transparency is a way to show you’re an accountable brand and deserve the trust of your customers. When you adapt endless paragraphs of legal privacy jargon to a language regular consumers can understand, it won’t seem that you’re trying to hide something or pull a fast one on them. This allows consumers to let their guard down and begin trusting you so you can then start building loyalty.

 

The opportunity to turn a one-way conversation into a two-way conversation 

Obviously you can’t just stop asking for customer data completely, but sending and receiving data from customers is no longer a unidirectional relationship. You don’t want to keep asking for as much data as possible, only the data that really matters. This means you have to rethink how you want to communicate, instead of just continuing to communicate with the data you already have. Once you’re better aware of what the customer really cares about, you can start building a real relationship and starting a two-way conversation. Showing that you actually care about what’s happening in customer’s life is what makes the difference between brands people love and those that get looked over. 

 

The chance to expand business and increase revenue 

It’s been found in a privacy study that people are willing to invest more money into brands that are known to respect and protect privacy. The research showed that users are even willing to pay more monthly for services that delete their data immediately. Not only is investing in privacy-oriented marketing an economic win, but the data you do receive is much more meaningful. It will help you to provide offers to customers at the right place, at the right time. You could take that data even further to develop more custom-tailored products or services, generating more revenue and creating more value for your customers and your brand. 

 

Contributing to brand experience 

Most companies are trying to comply with privacy regulations, so to stand out you have to be creative. Finding innovative ways to communicate with customers will help build and improve brand experience. The main reason customer data should be used is to improve the experience they have with your company. Which is why it’s important to remember to not ask for too much data, just what’s important and can help contribute back to the customers some how. Brands need to start thinking about creating ideas and experiences that consistently add new value to people’s lives. 

 

Gain better ROI 

When you start focusing on privacy-oriented marketing, you’ll also be able to start focusing more on personalized, efficient marketing. You’ll reduce the time spent on non engaged customers, which allows for more time and effort for those who are already involved or open to your brand. You will be able to further understand the customers that do allow you to use their data, enabling you to tailor messages more perfectly for them. 

 

Final Thoughts 

Embracing privacy isn’t some new marketing secret weapon, as it’s something that every company should comply with. But when it becomes a core value and naturally integrates with the rest of your customer experience, it can start to set you apart from other brands. Privacy will continue to become more important as users continue to get more savvy. Going beyond the bare minimum will not only allow your company to be ahead of the curve, but will help you to be seen as accountable, secure, and trusted to current and potential customers.

 

More From Onimod Global 

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Facebook’s New Lead Generation Messenger Feature and What it Means for Advertisers

On August 29th Facebook started their global roll out of their new lead generation feature in Messenger to all advertisers. This feature allows businesses to create an automated question and answer experience within their Messenger app that launches via click-to-Messenger ads on Facebook News Feed. This is just one of the many new tools Facebook has introduced in the past year with the intentions of streamlining the advertising and communication processes from brands to users. 

 

How it works:

The automated lead generation feature is designed to be used in conjunction with click-to-Messenger ads, which triggers conversation between businesses and Facebook users. If you’re unfamiliar with click-to-Messenger ads, they were one of three new ad additions Facebook released back in February. These ads appear in user’s regular News Feed and will open a Messenger chat with the brand if the ad is clicked. With the new feature, businesses can now set up an automated question experience. The ad opens Messenger and kicks off a set of questions that can be answered through pre-filed or free form text. The system is also designed to send follow-up reminders if users do not complete the questions. 

Businesses can integrate Messenger with their CRM provider to capture the information provided by customers and identify qualified leads. Then, Pages can manually continue the conversation through Pages Inbox, Pages Manager App, or a third party-live chat provider. 

 

What it means for advertisers: 

According to a recent survey, 42% of those polled said they expect a response via an online chatbot within five seconds of sending a message. By integrating an automated lead generation feature that directly connects a CRM platform to its click-to-Messenger ads, brands are not only able to respond more quickly to customer inquiries, but also streamline all communication with their customers on the platform.

 Facebook says that “businesses engaging with potential leads in their preferred channels are seeing results, and finding it easy to continue the conversation and seamlessly nurture leads in Messenger.” They reported that RIFT Tax, a financial services company, used the new feature to increase its customer base of Armed Forces members and increased their qualified leads by 42%. They were able to respond to users in less than 10 minutes, which increased their lead resolve rate by 18%. 

Along with Facebook ads targeting, this feature allows advertisers to further drive interested people into conversation with your business. You can start to take action on leads in Messenger when it’s convenient for both you and your customers. You can easily send reminders to users that haven’t completed the questions, and nurture leads where they spend their time. Finally, with an integrated CRM, your sales team can start immediately taking action. 

 

To try out the lead generation feature:

  1. Visit Ads Manager.
  2. Select “Messenger Objective” and set “click to Messenger” as your message destination. The lead generation template is under the Ad Level in “Message Setup” section. 
  3. Select the option “Generate Leads” and click “+ Create Chat.” 
  4. Add a welcome message, a question, a thank you, a disqualifying message, a completion reminder, and your privacy policy. 
  5. Finalize the setup and submit for approval. 

 

Final Thoughts 

Currently, there are around 300,000 developers building on Messenger, and people and businesses exchanging over 20 billion messages on the platform each month. This option helps to improve the bots and conversation process overall. The more options business have to utilize them, the more popular they will become, and as utility increases, you can also expect consumers to become more attuned to bot usage, further boosting their appeal. 

 

More From Onimod Global 

To catch up on the latest digital marketing news and trends, click here. To find out more about who we are and what we do, click here!